8.1
Very Good
From 1,652 reviews
Provided by travellers on
Cleanliness

7.7

Room Comfort

8.2

Meal

7.6

Location

8.1

Service and Facilites

8.3

People often mention about Chrome Hotel & Resort Solo
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Ambiance (13)
Family Friendly (12)
Staff Friendliness (12)
Room Space (10)
Bedroom (10)
Hotel Area (10)
Accessibility (9)
Bathroom (9)
In-room Dining (9)
Distance to City Center (8)
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Traveller Reviews Chrome Hotel & Resort Solo

Number of reviews per page
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40
Customer reviews
Y***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The kids were very happy because there was a private pool.
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1 people find it helpful
Accommodation's Reply
13 Aug 2025
Thank you so much for visiting Chrome Hotel. We are so pleased you chose us for your stay. We hope you enjoyed your stay and look forward to welcoming you back.
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a***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.1
/10
Reviewed 7 week(s) ago
the room is not well maintained, the bathroom is also very dirty, the swimming pool is also dirty, it doesn't match the photo
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Accommodation's Reply
13 Aug 2025
We sincerely apologize for any inconvenience you experienced during your stay at our hotel. We deeply regret this and promise to address it promptly.
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Achmad F.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
very interesting, guaranteed you won't regret it 👍🏼
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Accommodation's Reply
13 Aug 2025
Thank you very much for visiting Chrome Hotel. We are very pleased that you chose us as your place to stay. We hope you had a pleasant experience and look forward to welcoming you back.
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J***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
The hotel is quite clean and suitable for a family vacation.
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Accommodation's Reply
13 Aug 2025
Thank you very much for visiting Chrome Hotel. We are very pleased that you chose us as your place to stay. We hope you had a pleasant experience and look forward to welcoming you back.
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Suyitno
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
The staff were quite friendly when serving at check in and check out.
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Accommodation's Reply
13 Aug 2025
Thank you for staying at Chrome Hotel]. We look forward to serving you again in the future.
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P***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Friendly staff, okay service, affordable price. I think it's suitable for families or couples who are going on vacation to Solo. The location is in Colomadu so it's not too crowded The atmosphere is calm, comfortable, clean, the room smells good btw I'm not endorsed, okay.....😁
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Accommodation's Reply
13 Aug 2025
Thank you for your positive review of Chrome Hotel. We greatly appreciate the time you took to provide feedback. Your review means a lot to us as we strive to improve our service.
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Shiro O.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 18 week(s) ago
Thank you to the very friendly staff, the hotel environment is clean, fragrant, the pool is clean and comfortable for swimming
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1 people find it helpful
Accommodation's Reply
13 Aug 2025
Thank you so much for visiting Chrome Hotel. We are so pleased you chose us for your stay. We hope you enjoyed your stay and look forward to welcoming you back.
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Firfa H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.7
/10
Reviewed 18 week(s) ago
price rate with poor service in my opinion 1. cleanliness is very lacking everywhere 2. lots of stains on glasses, sheets, pillow cases, bathroom floor 3. hotel maintenance is very lacking 4. staff is not on set, ordered mineral water from last night until morning it has not been delivered yet 5. additional breakfast rice has hair, juice glass has lipstick marks 🙃 6. lighting is very lacking 7. tv channels are lacking overall is good, air conditioning is cold, hot water works even though it is not strong and fortunately the children are happy swimming
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Accommodation's Reply
13 Aug 2025
We apologize for the unsatisfactory service you received. We have taken steps to ensure a similar situation does not occur again in the future.
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R***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 29 week(s) ago
The staff is very friendly, the room is spacious, the bed is comfortable. But for the cleanliness of the swimming pool is a bit less clean, the bathroom has no ventilation/exhaust so it is stuffy and humid. For the food, honestly it tastes lacking. But overall it's okay for this cheap price
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2 people find it helpful
Accommodation's Reply
13 Aug 2025
Thank you so much for visiting. We are so pleased you chose us for your stay. We hope you enjoyed your stay and look forward to welcoming you back.
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E***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 29 week(s) ago
great, but it would be even more romantic if the swimming pool had lights at night, so if you swim at night it can look romantic. let's complete the facilities again. 😁
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2 people find it helpful
Accommodation's Reply
13 Aug 2025
Thank you so much for visiting. We are so pleased you chose us for your stay. We hope you enjoyed your stay and look forward to welcoming you back.
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eggy w.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 31 week(s) ago
The worst hotel I've ever tried. Dirty room, yellow sheets and pillow cases, dirty towels. The bathroom is very disgusting, the swimming pool is cloudy and dirty. 3 times moved rooms because the bathroom was dirty, the AC was broken, etc. Finally, my family and I decided not to spend the night at this hotel and moved hotels. But the management did not take it seriously. It is not worth the price. Worst experience ever
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4 people find it helpful
Accommodation's Reply
13 Aug 2025
We sincerely apologize for any inconvenience you experienced during your stay at our hotel. We deeply regret the incident [mention the incident] and promise to make it right immediately.
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a***e
icon-origin-TRAVELOKA
6.7
/10
Reviewed 32 week(s) ago
The bathroom water is small and the pillows are very thin.
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3 people find it helpful
Accommodation's Reply
13 Aug 2025
We sincerely apologize for any inconvenience you experienced during your stay at our hotel. We deeply regret the incident and promise to fix it immediately.
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A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.6
/10
Reviewed 32 week(s) ago
Take a room for 1.5 million for New Year 1. So sad when I arrived there was no water. Waited until night time for water to come and it was small, flush also had to wait until tomorrow morning before it could be done. 2. Toilet paper was all wet, 1 roll full. 3. The outside sink was clogged 4. Towels were really dirty 5. The towel hanger came off when used, all the towels fell off, when I asked for it I was charged 25 thousand, luckily when I was told the hanger fell off by itself, I was given one 6. Food is not very varied compared to hotels 7. The faucet for the shower keeps coming off Room 101, please fix the facilities because it's not cheap
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Accommodation's Reply
13 Aug 2025
We sincerely apologize for any inconvenience you experienced during your stay at our hotel. We deeply regret the incident and promise to fix it immediately.
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Chatarina H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 33 week(s) ago
Staff hotel ramah, fast respon 👌
1 people find it helpful
Accommodation's Reply
13 Aug 2025
Thank you very much for visiting our hotel. We are very pleased that you chose us for your stay. We hope you enjoyed your experience and look forward to welcoming you back.
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Hari H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 33 week(s) ago
Everything is good, only the water pressure in the shower is not strong enough
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1 people find it helpful
Accommodation's Reply
13 Aug 2025
Thank you for your positive review of our hotel. We greatly appreciate the time you took to provide feedback. Your review means a lot to us as we strive to improve our service.
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A***e
icon-origin-TRAVELOKA
8.0
/10
Reviewed 33 week(s) ago
Its need to maintain the hotel properties ensure hotel are can served well not suddenly water on bathroom is shutdown on morning session that should be time to utilize bathroom and toilet. Appreciate for your kind attenntion.
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Accommodation's Reply
13 Aug 2025
Thank you for your positive review of our hotel. We greatly appreciate the time you took to provide feedback. Your review means a lot to us as we strive to improve our service.
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S***R
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 37 week(s) ago
The atmosphere and cleanliness are very good, the staff are very friendly and helpful, it was a satisfying stay here.
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1 people find it helpful
Accommodation's Reply
13 Aug 2025
Thank you for your positive review of our hotel. We greatly appreciate the time you took to provide feedback. Your review means a lot to us as we strive to improve our service.
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S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 45 week(s) ago
The downside is that the swimming pool is dirty and the toilet is less because it is used about 3 times, dirt is difficult to get in, Mending has a bucket to help when the toilet is interrupted again and please keep a hot shower ready even if the weather is hot but for the morning when you bring a baby it is difficult.
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3 people find it helpful
Accommodation's Reply
13 Aug 2025
Thank you so much for visiting. We are so pleased you chose us for your stay. We hope you enjoyed your stay and look forward to welcoming you back.
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Karina A. N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 46 week(s) ago
The hotel staff is friendly, the welcome drink is delicious & refreshing, the room is clean & fragrant, it's comfortable...
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2 people find it helpful
Accommodation's Reply
13 Aug 2025
Thank you so much for visiting. We are so pleased you chose us for your stay. We hope you enjoyed your stay and look forward to welcoming you back.
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Apip N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 54 week(s) ago
A calm atmosphere in the middle of the city plus a private pool, awesome.
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1 people find it helpful
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