Overall Ratings & Reviews Coal Miners Cabins

We were pleasantly surprised. Spacious rooms, only waited for the bathroom once in the 4 nights we stayed. The staff were very nice and helpful. The common area/bar/restaurant area was very comfortable. Roughly a 2.5 km walk into town. We would definitely stay here again

As a first timer on Svalbard, the Coal Miner’s Cabin didn’t disappoint! I love how it is away from the main part of town and the rustic feel to it. It has gorgeous views and super comfortable beds. The staff were friendly, helpful, and knowledgeable.

Einfach, sauber,entgegenkommend

The facility was very clean, and the staff were amazing. False advertising on Expedia.I stayed in single economy room and it gives the impression that there is a bathroom in the room and no information about shared bathroom.

Gut

The staff and Coal Miners Cabins was very friendly and helpful. They always made sure to tell me which food had the ingredient I could've eat. They always smiled and were helpful. The shared bathrooms were kept very clean and stocked with necessary supplies. I felt well cared for during my stay!

I didn't mind the 20 minute walk into town, as I was hiking most of the day and the bulk of the shops were closed by the time I finished anyway. Superb breakfast, very helpful staff, free washers and dryers, and a very usable common kitchen facility for those who might want to cook. I would definitely stay there again.

Clean & comfortable room

Good value for money, friendly staff and had everything you need for a trip to Svalbard. The only thing we didn’t realise when booking was that the bathroom was shared. But the shower and toilet facilities were regularly cleaned and this didn’t cause us any problems. The main city area was also a 40 minute walk away.

Accommodation on Historic Ground👍✌️

Amazing place, people and breakfast

Property prices were reasonable by Svalbard standards though a room without ensuite toilet cost the same as a 5 star in Dubai or a palace hotel in India. However cleanliness was maintained and in general staff were friendly I was told by email that I should first come to hotel & check in and then go for a tour (I had asked if I could do sighseeing and then in evening come to hotel). They infact told me there were no luggage storage facilities in the museum.This was by email. However when I followed their advise I was told I am 1 hrs 30 minutes early for checkin so should pay extra. As there were no safe luggage storage , I had to go back. I was advised to walk as weather was good but slipped badly on the icu roads injuring my knees badly. When I got back iin evening , I was again asked to show ID for checkin. This was terrible customer service.Also was told there is common kettle in the cabins but could not find any so could not make tea /coffee or boil water (the reception area and cabins are different and you need to go via a icy slippery path). Also no safe water to drink. Apart from that it was fine and in general the staff were nice and attentive apart from these 2 exceptions. The dinner buffet though extremely limited was tasty and morning breakfast was ample.This property is far from town but that is mentioned and a extremely long walk .Better to go in groups if walking for support.

The property was nice. Easy to get to and the staff are accommodating. We got two rooms with 2 beds. They are big enough for two people and baggage in each room. The bathrooms are shared in the hallways. Each bathroom is private and has a shower. Very clean and warm during the cold winter. Never had issues waiting for the bathroom. There were 4 bathrooms on each floor. The main building had a bar and a lounge to hang out in. Tea, coffee and water offered all day for free. Would stay here again.

A great stay if you’re just looking for a bed for the night. The room was warm and clean, albeit small and basic. Overall, perfect if you aren’t expecting lots of extras. The complementary breakfast wasn’t great though.

We did not visit as tourists, nor did we have the budget for this, but we deeply enjoyed the relatively affordable stay that allowed us to explore the Arctic! Special thanks go out to the wonderful staff who ensured that we had great food, amazing breakfasts, and some wonderful conversations!

The check in employee was outstanding

A wonderful place just north of the center of town. Very chill and lovely rooms. I would stay here again. Loved the breakfast and bar vibe. The best hot chocolate in town— you build your own, boozy or not. 😊

TOP!

Coal Miner's cabins have a great staff, a really perfect continental breakfast, a nice walk into the main part of town. So it's a little bit more quiet and relaxed. And was affordable and just perfect!

We stayed at the Coal Miners Cabin between 9th and 12th Feb 2024 and it was the most convenient place to explore Svalbard from, I cannot recommend it enough. The room was great for us as we were mainly out exploring. But even when we were back in it was sufficient. The bathrooms were in the corridor and was shared between several rooms but we did not see anyone or have to wait even once. It felt like our own private space even when shared. We had our dinners in their restaurant - the food was good and the free tea and coffee helped. We spent the evening playing the complementary boardgames in the restaurant. Breakfast came with the room and it is lovely - basic but just the right kind. You'll enjoy it i'm sure. From the airport: When we landed there were 2 buses waiting outside - tell the driver your hotel and they'll direct you to the right bus. We paid onboard for a return and the bus dropped us at the doorstep. To the airport: Ask the lovely hotel staff for a bus timetable, or check it yourself on the wall around the entrance to the restaurant. The airport bus passed by all the hotels collecting travellers, just stand outside at the appointed time and you won't miss it. The buses are punctual, our bus was meant to depart at 2pm and it departed at exactly 2pm.