Check-in took a long time, the lights in the hallway were pitch black, the lights were off. I had previously tried to think okay, it's okay, maybe the staff forgot to turn on the lights. But when I wanted to enter the room, the door wouldn't open. As a result, I went back to ask the staff, who immediately checked it, but it still didn't work. Finally, I called a technician to fix it. It took more than half an hour after check-in time. When I entered the room, I was shocked to see lots of glass, in front of the bed there was a super large glass and it was a bit uncomfortable. Checking the bathroom, the water smelled bad, had a salty taste and was clogged. Honestly, just washing my face and brushing my teeth was uncomfortable, so I used Aqua water. Then in the shower, I was really surprised when a centipede suddenly appeared from the water drain. I really panicked, the atmosphere in the hotel room was also very scary. My suggestion is maybe improve the service again and if possible renovate the hotel again for customer comfort, because the hotel is very old. Thank you 🙏