Traveloka (4,613)
Other sources (41)
8.4
Very Good
From 4,613 reviews
Provided by travellers on
Cleanliness
8.5
Room Comfort
8.4
Meal
8.5
Location
8.7
Service and Facilites
8.5
People often mention about Swiss-Belhotel Borneo Samarinda
All
Distance to City Center (111)
Staff Friendliness (105)
Bedroom (101)
Room Space (97)
Ambiance (91)
Bathroom (91)
Accessibility (87)
Surroundings (82)
Hotel Area (81)
Family Friendly (75)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveller Reviews Swiss-Belhotel Borneo Samarinda
Number of reviews per page
20
40
Customer reviews
L***a
10.0
/10
Reviewed 1 week(s) ago
Comfortable & very worth it. Love swimming in the afternoon here every time I stay.
See original
Find this review helpful?
Accommodation's Reply
25 Sep 2025
Dear L*a, thank you for choosing us as your second home when visiting Samarinda. We are pleased to hear that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm regards, General Manager
See original
T***i
Business
9.7
/10
Reviewed 1 week(s) ago
Strategic location, walking distance to the mall. Rooms are quite spacious. Amenities are complete, but there's no hair dryer in the bathroom. The restaurant is spacious, and the breakfast menu is varied and delicious.
See original
Find this review helpful?
Accommodation's Reply
25 Sep 2025
Dear T*i, thank you for choosing us as your second home during your visit to Samarinda. We are pleased to hear that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm regards, General Manager
See original
Verified Traveler
Business
8.5
/10
Reviewed 1 week(s) ago
Providing a water heater in the room would be better than having to get water from the dispenser in the hallway.
See original
Find this review helpful?
Accommodation's Reply
25 Sep 2025
Dear G*t, thank you for choosing us as your second home during your visit to Samarinda. We sincerely apologize for any inconvenience you experienced while staying with us. We will immediately follow up on this matter to prevent a recurrence in the future. Once again, we apologize for any inconvenience you experienced. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm regards, General Manager
See original
Verified Traveler
Business
8.5
/10
Reviewed 1 week(s) ago
"The hotel staff were super friendly and helpful. The room was clean and comfy, and the breakfast buffet was amazing! Loved the location too, super close to main attractions. Would definitely stay here again 😊."
Find this review helpful?
Accommodation's Reply
25 Sep 2025
Dear G*t, thank you for choosing us as your second home during your visit to Samarinda. We are pleased to hear that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm regards, General Manager
See original
HELMI
10.0
/10
Reviewed 2 week(s) ago
Great, clean rooms & good service
See original
1 people find it helpful
Accommodation's Reply
25 Sep 2025
Dear Helmi, thank you for choosing us as your second home during your visit to Samarinda. We are pleased to hear that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm regards, General Manager
See original
Ay
Agus y.
Leisure
8.5
/10
Reviewed 3 week(s) ago
Don't expect much in terms of internet and TV in the room.
Other than that, it's pretty good, for the price.
See original
Find this review helpful?
Accommodation's Reply
25 Sep 2025
Dear Agus, thank you for choosing us as your second home during your visit to Samarinda. We sincerely apologize for any inconvenience you experienced while staying with us. We will immediately follow up on this matter to prevent a recurrence in the future. Once again, we apologize for any inconvenience you experienced. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm regards, General Manager
See original
HP
Hasny P.
7.7
/10
Reviewed 3 week(s) ago
- Pool facilities are inadequate for children
- Staff are rude when explaining pool rules
- Too many swimming rules. Even though we girls were wearing thin t-shirts and short leggings, we still couldn't swim.
See original
1 people find it helpful
Accommodation's Reply
25 Sep 2025
Dear Hasny, thank you for choosing us as your second home during your visit to Samarinda. We sincerely apologize for any inconvenience you experienced while staying with us. We will follow up on this matter immediately to ensure it does not happen again in the future. Once again, we apologize for any inconvenience you experienced. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm regards, General Manager
See original
RS
Rizki S.
Staycation
9.7
/10
Reviewed 3 week(s) ago
Friendly staff, very strategic location, fast CI CO process, amazing breakfast, clean room, cold AC, hot water, kettle, refrigerator works well. The only minus is that there is a lot of moss in the swimming pool, you have to be very careful with children because they can slip.
See original
Find this review helpful?
Accommodation's Reply
25 Sep 2025
Dear Rizki, thank you for choosing us as your second home during your visit to Samarinda. We are pleased to hear that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm regards, General Manager
See original
M***d
9.0
/10
Reviewed 4 week(s) ago
the bedroom was dusty, mine at least. However overall it's a fine stay
Find this review helpful?
Accommodation's Reply
04 Sep 2025
Dear M*d, thank you for choosing us as your second home during your visit to Samarinda. We sincerely apologize for any inconvenience you experienced while staying with us. We will follow up on this matter immediately to prevent a recurrence. Once again, we apologize for any inconvenience you experienced. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm regards, General Manager
See original
SH
Siauw H. A. S.
8.8
/10
Reviewed 5 week(s) ago
During my 2-night stay, it was quite good, only the WIFI in room 905 was unstable and even the network was disconnected. I hope this small thing can be fixed soon.
See original
1 people find it helpful
Accommodation's Reply
01 Sep 2025
Dear Siauw, Thank you for choosing us as your second home during your visit to Samarinda. We sincerely apologize for any inconvenience you experienced while staying with us. We will follow up on this matter immediately to ensure it does not happen again in the future. Once again, we apologize for any inconvenience you experienced. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm regards, General Manager
See original
V***a
Leisure
8.8
/10
Reviewed 5 week(s) ago
The service was excellent. All the staff I encountered were always friendly.
See original
Find this review helpful?
Accommodation's Reply
01 Sep 2025
Dear V*a, thank you for choosing us as your second home during your visit to Samarinda. We are pleased to hear that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm regards, General Manager
See original
h***n
Staycation
10.0
/10
Reviewed 6 week(s) ago
Very fast service, friendly staff, clean rooms
See original
Find this review helpful?
Accommodation's Reply
01 Sep 2025
Dear H*n, thank you for choosing us as your second home during your visit to Samarinda. We are pleased to hear that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm regards, General Manager
See original
A***i
8.5
/10
Reviewed 6 week(s) ago
Comfortable, and very close to the mall
See original
Find this review helpful?
Accommodation's Reply
01 Sep 2025
Dear A*i, thank you for choosing us as your second home during your visit to Samarinda. We are pleased to hear that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm regards, General Manager
See original
W***i
10.0
/10
Reviewed 6 week(s) ago
Close to the mall, so it's easy to find food
See original
Find this review helpful?
Accommodation's Reply
20 Aug 2025
Dear W*i, thank you for choosing us as your second home during your visit to Samarinda. We are pleased to hear that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm regards, General Manager
See original
A***d
Business
9.7
/10
Reviewed 6 week(s) ago
Because Go Show uses an application on the spot/at that time, we had to wait 1 hour to be able to enter the room with the excuse that we were still waiting for the process from Traveloka.
See original
Find this review helpful?
Accommodation's Reply
19 Aug 2025
Dear A*d, thank you for choosing us as your second home during your visit to Samarinda. We sincerely apologize for any inconvenience you experienced while staying with us. We will immediately follow up on this matter to prevent a recurrence in the future. Once again, we apologize for any inconvenience you experienced. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm regards, General Manager
See original
MH
MAWAR H. A.
8.5
/10
Reviewed 7 week(s) ago
It would be better if the hotel room provided hygienic and sealed bottled drinking water, instead of getting it from a closed dispenser.
See original
Find this review helpful?
Accommodation's Reply
15 Aug 2025
Dear M*a, thank you for choosing us as your second home during your visit to Samarinda. We sincerely apologize for any inconvenience you experienced while staying with us. We will immediately follow up on this matter to prevent a recurrence in the future. Once again, we apologize for any inconvenience you experienced. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm regards, General Manager.
See original
M***a
10.0
/10
Reviewed 7 week(s) ago
Very comfortable, close to everywhere.
See original
Find this review helpful?
Accommodation's Reply
14 Aug 2025
Dear M*a, thank you for choosing us as your second home during your visit to Samarinda. We are pleased to hear that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm regards, General Manager
See original
I***a
Business
10.0
/10
Reviewed 7 week(s) ago
Salqh is one of the best hotels to stay at
See original
Find this review helpful?
Accommodation's Reply
14 Aug 2025
Dear I*a, thank you for choosing us as your second home during your visit to Samarinda. We are pleased to hear that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm regards, General Manager
See original
LF
Luluk F.
9.4
/10
Reviewed 7 week(s) ago
My favorite hotel for staycations at Smd
See original
Find this review helpful?
Accommodation's Reply
14 Aug 2025
Dear Luluk F, thank you for choosing us as your second home during your visit to Samarinda. We are pleased to hear that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm regards, General Manager
See original
Dini H. L.
Staycation
9.4
/10
Reviewed 7 week(s) ago
The staff was friendly and explained in detail what I didn't know, the location is good near SCP mall, the parking lot is spacious and the hotel is nice and clean.
See original
Find this review helpful?
Accommodation's Reply
14 Aug 2025
Dear Dini, thank you for choosing us as your second home during your visit to Samarinda. We are pleased to hear that you had a pleasant experience while staying with us. We look forward to welcoming you back to Swiss-Belhotel Borneo Samarinda. Stay safe, stay healthy! Warm regards, General Manager
See original
Number of reviews per page
20
40
About Traveloka
Instagram
TikTok
Youtube
Copyright © 2025 Traveloka. All rights reserved