People often mention about The Sultan Hotel & Residence Jakarta
All
Staff Friendliness (128)
Bedroom (117)
Room Space (116)
Distance to City Center (109)
Bathroom (102)
Hotel Area (95)
Surroundings (94)
Ambiance (94)
Accessibility (92)
Taste (86)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveller Reviews The Sultan Hotel & Residence Jakarta
Number of reviews per page
20
20
40
40
Customer reviews
F***y
9.4
/10
Reviewed 3 week(s) ago
A strategic hotel for watching concerts at the JCC, unfortunately it has closed and been taken over by the government.
See original
Find this review helpful?
NA
Nurul A. F.
8.8
/10
Reviewed 3 week(s) ago
The staff was very friendly, the room so spacious but not the cleanliness. The bathroom is dirty and smelly.
Find this review helpful?
M***a
9.4
/10
Reviewed 3 week(s) ago
Breakfast is my absolute favorite, sushi, dim sum, etc., delicious.
See original
Find this review helpful?
HS
Hana S. C.
Staycation
10.0
/10
Reviewed 3 week(s) ago
Thank you Sultan Hotel for your service during our stay there.
See original
Find this review helpful?
S***i
Staycation
10.0
/10
Reviewed 3 week(s) ago
Been here many times, really like the service and food.
See original
Find this review helpful?
n***i
Leisure
10.0
/10
Reviewed 3 week(s) ago
It's a pleasure to be in this hotel, Jakarta that doesn't feel like Jakarta 😅
See original
Find this review helpful?
D***h
Leisure
10.0
/10
Reviewed 4 week(s) ago
The hotel was clean, comfortable, and warm. Most importantly, it was very easy to get to Istora within walking distance. So, when I got home late at night from watching the Badminton Indonesia Open, I could just walk to the hotel and rest right away without having to scramble for an online motorcycle taxi. Thank you.
See original
Find this review helpful?
A***i
9.7
/10
Reviewed 4 week(s) ago
The hotel is great. It has complete facilities, a varied breakfast, and is close to GBK.
See original
Find this review helpful?
Unik N.
9.4
/10
Reviewed 4 week(s) ago
It's a shame such a beautiful hotel is closing. The downside is that it took so long to bring your luggage in, almost an hour, probably because it was so crowded, that you had to carry it all the way to the parking lot. Regardless, it was a very satisfying stay. Hopefully, the dispute will be resolved quickly.
See original
Find this review helpful?
Teuku R. P.
Staycation
9.1
/10
Reviewed 4 week(s) ago
Stayed overnight for the 2026 BTN Jakim 5k and 21k running events. The location is excellent, being close to the 21k finish line. The amenities and comfort are the same as the previous two years. Still one of the best places to stay if there's an event around the GBK area.
See original
Find this review helpful?
K***n
Staycation
10.0
/10
Reviewed 4 week(s) ago
All good! Worth the experience.
Find this review helpful?
S***a
10.0
/10
Reviewed 4 week(s) ago
Good, I really like it. Will definitely come back again.
See original
Find this review helpful?
Verified Traveler
10.0
/10
Reviewed 4 week(s) ago
Great hospitality to stay in Hotel Sultan when you have a running or concert event in GBK.
Find this review helpful?
Musmulyadi H.
Staycation
10.0
/10
Reviewed 4 week(s) ago
Join Jakim 2026, the star is right in front of the hotel.
See original
Find this review helpful?
R***a
Leisure
9.1
/10
Reviewed 4 week(s) ago
Okay, the location is close to everything. If you want to exercise, GBK is also very close. I love it.
See original
Find this review helpful?
R***a
Staycation
9.4
/10
Reviewed 4 week(s) ago
Strategic location for running events at GBK, varied breakfast options, and decent rooms.
See original
Find this review helpful?
D***d
Business
10.0
/10
Reviewed 4 week(s) ago
Hotel near from Start BTN Jakim Running
Find this review helpful?
L***a
Leisure
8.8
/10
Reviewed 5 week(s) ago
The room is a bit outdated, but still clean. The service is very good. Breakfast experience is also good.
Find this review helpful?
V***a
Business
8.5
/10
Reviewed 5 week(s) ago
The staff is friendly, but slow to respond via WhatsApp chat. The menu is extensive, but some of the food is a bit bland. The rooms are large and spacious, but the shower is outdated, difficult to adjust, and gets too hot. The rooms aren't soundproof. Events near GBK are incredibly noisy.
See original
Find this review helpful?
Ubay C.
10.0
/10
Reviewed 5 week(s) ago
The place is comfortable, clean, and fragrant. The food is delicious, and it's right in the city center. The receptionists are all friendly, especially Athaya.