The smell on the 10th floor gallery was unbearable. The knowledge and skill to prepare drinks at the main bar downstairs was disappointing, and finally, the pool usage hours and facilities were not Ritz standard according to me.

Nice hotel for stay, thumbs up 👍

Good service, good location, the staff was friendly, obviously I’ll come back soon

Perfect, the mushroom soup is really delicious

The check-in process took a long time because the room wasn't ready yet, but we were told to wait in the lounge. When we went to order an iced coffee latte, the milk was out.

A wonderful stay to celebrate my hubby's birthday at the Ritz-Carlton! Great food and exceptional service. The staff were warm, friendly, and very accommodating. We will definitely come back!

Nice hotel!! 😍🫶 Always come back to this hotel every month, love the service at this hotel.

I booked a family room, and the Hotel upgraded us to a better, newly renovated family room with a city view. My girls were very happy.

Always stayed in this hotel when I go to Jakarta for staycation bcs the location was close to Mall

I came to this hotel many times, the staff was very friendly as always, will come back here next month for staycation☺️

The hotel staff was very friendly and helpful. The rooms were quite large with adequate amenities. The surrounding views were quite pleasant, a combination of grand buildings and green trees. It was a pleasant staycation experience.

always had best experience here

the check in process was bad, it took me around 45 minutes waiting until it's ready. But the reception lady was quite calming and give us a good room. besides the check in process, everything went well in Ritz.

Wonderful experience and top 5 service

The room is very spacious and clean, the staff is friendly, the location is also strategic, in short, it is highly recommended for family vacations or business trips.

This is my second stay at Ritz Mega Kuningan. Nothing changes for the hospitality. There are some changes in the amenities brand, but it still tastes good.

Absolutely liked everything about this hotel. From delicious dining options to cozy rooms with stunning views, everything exceeded my expectations. I highly recommend Ritz-Carlton MG Kuningan because of its clean and comfortable rooms, top-notch amenities, and attentive staff.

Very comfortable hotel, clean, friendly staff, varied food. Tq

At breakfast, the food served was very plentiful and all of it was appetizing, plus the friendly service from the elderly👍 was very impressive.

The hotel staff was very friendly, and I commend Ms. Daisy at the reception. She was very friendly and helpful. The hotel facilities met expectations.