Chí H.

Staycation

9.0

/10

Reviewed 2 week(s) ago

Staffs are friendly and helpful, allow me to check in early. Though the location is a little far from sightseeing places, the bus is pretty easy to catch. The nearest local food court has quite a range of food choices, but they close a little too soon (almost all stalls are closed after 5 PM).

Find this review helpful?

Verified Traveler

10.0

/10

Reviewed 17 week(s) ago

Friendly staff, clean and tidy room, recommended

See original

Find this review helpful?

Tiian T.

8.2

/10

Reviewed 26 week(s) ago

The room is clean and comfortable to stay in.

See original

Find this review helpful?

Dareen F.

Leisure

9.1

/10

Reviewed 30 week(s) ago

Staff is very helpful, friendly, and warm! Enjoyed the night very much. Clean bed, the water heater worked well, also fresh aircon with a competitive budget in Singapore

1 people find it helpful

L***N

8.0

/10

Reviewed 40 week(s) ago

The place is easily accessible with a bus stop nearby. A variety of food is available.

1 people find it helpful

L***N

8.1

/10

Reviewed 41 week(s) ago

The place is easily accessible with buses. Variety of food is available. Shops are within walking distance.

1 people find it helpful

9.4

/10

Reviewed 138 week(s) ago

Front Staff very helpful. I came early morning, put my luggage, then got to do my things, late evening back to check in and have a good rest. Thank you.

5 people find it helpful

Joshua Paul Scarcella

9.7

/10

Reviewed 153 week(s) ago

The hotel was great, shops and buses at the front door, the hotel staff were great and met all my needs. I asked to move to a bigger room and they sorted that out with no issues.

3 people find it helpful

Accommodation's Reply

02 Jul 2023

Dear Joshua, Thank you for giving us a near perfect rating review! It is heartening to hear that your stay had been a wonderful one and our location and service met to your expectations. It means a lot to us to hear that our accessibility to amenties and public transport had met your needs as a traveller. We can’t wait to welcome you back for another memorable experience at our hotel! Warm Regards, Roland Guest Experience Executive

RUJIPAS W.

8.5

/10

Reviewed 157 week(s) ago

ราคาดีโรงแรมโอเคไปพักมา2คืนถือว่าผ่านครับพนักงานพูดจาดีห้องโอเคเลย

2 people find it helpful

Accommodation's Reply

11 Jun 2023

Dear Rujipas, Thank you for staying with us and appreciating our highly competitive room rates. We are glad to hear that you had enjoyed our comfortable rooms and warm service from our staff. We hope to have the pleasure of inviting you through our doors again. Warm Regards, Roland Guest Experience Executive

Riand L.

8.8

/10

Reviewed 159 week(s) ago

Property location is strategyc. But area of room is to small.

5 people find it helpful

Accommodation's Reply

28 May 2023

Dear Riand, Thank you for bringing up our hotel's fantastic location. It means a lot to us to hear that you had a great stay in our hotel and we are pleased to know that our hotel and its accessible location had met your needs as a traveller. Singapore is an urban city facing land scarcity issue, hence many accommodation providers, especially those in the budget segment, are designing rooms which are compact in size, yet without compromising comfort for the guest. We hope to see you again on your next visit to Singapore! Warm Regards, Roland Guest Experience Executive

Widi S. W.

8.7

/10

Reviewed 168 week(s) ago

The room was decent, but the shower water leaked a little bit making me hear the sound of water drops every single time during my stay. Otherwise, it 's quite a decent place to stay especially if you spend most of the time traveling around the city.

2 people find it helpful

Cindy

9.4

/10

Reviewed 168 week(s) ago

The place is clean as well. Easy access using bus. Nearest mart around 100 meters.

1 people find it helpful

Annisa M.

8.5

/10

Reviewed 172 week(s) ago

Very friendly service. The best anyway 🙏🏻.

See original

2 people find it helpful

Accommodation's Reply

05 Mar 2023

Dear Annisa, Thank you for leaving an awesome review and compliments for our lovely hospitality team. Your positive comments meant a lot to us and the Hotel Team will continue to strive to provide this warm hospitality to all our guests. We look forward to welcoming you back for another splendid stay! Warm Regards, Roland Guest Experience Executive

Oliver L.

9.4

/10

Reviewed 182 week(s) ago

Far from the MRT, but easy to access by bus, the rooms are clean and tidy.

See original

1 people find it helpful

Accommodation's Reply

26 Dec 2022

Dear Oliver, We are delighted that you had enjoyed your stay with us, in particular the clean and comfortable room. Thank you for highlighting that the bus stop is just outside the hotel, and our hotel allows for easy access to the popular attractions via Singapore's world class public transport system. Please do not hesitate to approach my colleagues at the front desk for the best tips on travelling in our city! Warm Regards, Roland Guest Experience Executive

Donabella T.

9.1

/10

Reviewed 182 week(s) ago

1.) Hotel & kamar bersih & nyaman. 2.) Ukuran kamar & kamar mandi kecil. 3.) Ada lift & pelayanan di lobby ramah. 4.) Di kamar ada TV, hairdryer, termos elektrik, water heater, mineral water, teh sachet, stop contact banyak, sikat gigi, shower cap, handuk. 5.) Lokasi hotel di pinggir jalan toa payoh. 6.) Sebrang hotel ada resto muslim ABC buka 24 jam. 7.) Deket halte, untuk MRT agak jauh. Paling dekat MRT Novena di dalam Mall Velocity. 8.) Kasur agak keras. 9.) Kamar ada jendela cukup besar. 10.) Wifi kenceng

7 people find it helpful

Accommodation's Reply

20 Dec 2022

Dear Donabella, Thank you for your strong endorsement for Fragrance Hotel Rose. The Hotel Team really appreciates your detailed and helpful review of your stay with us! We are delighted to hear that the service of our team and clean rooms were the highlights of your stay with us. Our hotel is indeed conveniently located with Novena MRT and many eateries within the vicinity. We look forward to welcoming you back for another lovely stay and to delight you with our Fragrance hospitality! Warm Regards, Roland Guest Experience Executive

Yuliana

8.5

/10

Reviewed 195 week(s) ago

Quiet good for a budget hotel, room was clean, no bad smell. But room is a bit small especially the bathroom 😂, but still find it reasonable for a one night stay. MRT station so far away, nearest is bus stand, so need to take buses.

5 people find it helpful

T Nguyen

9.4

/10

Reviewed 204 week(s) ago

Although the room is a bit small and has poor soundproofing, lack of hooks, lack of drying space and no slippers, but the location is extremely stable. Right at the bus station, so you can go all over the world. near the diverse food area: Chinese, Indian, Sing all. Friendly staff and what you need is available

See original

3 people find it helpful

Minh C. T.

8.5

/10

Reviewed 206 week(s) ago

Good price for who want to save cost for trip.

6 people find it helpful

ocean l.

6.0

/10

Reviewed 254 week(s) ago

Staff rude. Raised voice and shouted when we pointed her fault.

3 people find it helpful

Ricki M. Y.

Romantic

6.1

/10

Reviewed 325 week(s) ago

hot water does not work, the bathroom door cannot be locked, the room is not soundproof, the sound from outside the room is very easy to hear.

3 people find it helpful

Fragrance Hotel - Rose

Overall Ratings & Reviews Fragrance Hotel - Rose

8.2

8.0

7.2

8.0

8.2

Traveller Reviews Fragrance Hotel - Rose