Manhattan Hotel Jakarta

Explore Manhattan Hotel Jakarta

Overall Ratings & Reviews Manhattan Hotel Jakarta

Traveloka (10,449)
Other sources (401)
8.4
Very Good
From 10,449 reviews
Provided by travellers on
Cleanliness

8.4

Room Comfort

8.4

Meal

8.3

Location

8.8

Service and Facilites

8.4

People often mention about Manhattan Hotel Jakarta
All
Staff Friendliness (365)
Taste (355)
Variety (350)
Distance to City Center (319)
Ambiance (312)
Bedroom (310)
Accessibility (305)
Room Space (301)
Bathroom (299)
Surroundings (290)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Manhattan Hotel Jakarta

Number of reviews per page
20
40
Customer reviews
N***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 day(s) ago
Fun! Comfortable and great view.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
03 Oct 2026
Dear Guest, Thank you so much for taking the time to write such a wonderful review. We are delighted to hear that you had a comfortable stay at our hotel and enjoyed the beautiful surroundings. Your comfort is our top priority. We hope you will visit Manhattan Hotel Jakarta again and have an even more memorable stay. Thank you again. Sincerely, Agung Pramdith, General Manager
Translated by Google Icon
See original
Maya K.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 day(s) ago
My first stay here, and I was very satisfied. The Mars n Venus room boasts a city view and a bathtub. Complete amenities and excellent service. God willing, I'll be back again.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
03 Oct 2026
Dear Maya, Thank you for choosing Manhattan Hotel Jakarta and sharing your wonderful first stay experience. We are delighted to hear that you enjoyed the Mars & Venus room, with its beautiful city views and bathtub, as well as our amenities and services. We hope that on your next stay, we will be able to provide you with an even more memorable experience, and we look forward to welcoming you back in the future. Sincerely, Akeng Pramudito Intan Marchelia
Translated by Google Icon
See original
Abdulaziz
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The place is comfortable, not far from the airport, very suitable for staying for a few days with a busy work schedule.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
01 Oct 2026
Dear Mr. Abdul Aziz, From the Manhattan Hotel Jakarta, we respectfully thank you for your ten-star review. We are delighted to hear that you found our hotel comfortable, conveniently located near the airport, and suitable for your busy schedule. Your compliments mean a great deal to us and are a wonderful inspiration for our team to provide truly excellent service to both business and leisure guests. We hope to welcome you back again soon. Sincerely, Agung Pramudito, General Manager
Translated by Google Icon
See original
M***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
A comfortable hotel for a family stay. Complete amenities, beautiful nighttime views, and a varied breakfast menu.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
29 Sep 2026
Dear Valued Guest, Thank you very much for your review and compliments on Manhattan Hotel Jakarta. We are delighted to hear that you and your family enjoyed the comfort of the hotel, the comprehensive facilities, the beautiful night view, and the diverse breakfast menu we provided. We are honored to have been a part of your wonderful family time. We appreciate your trust and sincerely hope to welcome you and your family back to Manhattan Hotel Jakarta again. Sincerely, Agung Pramudito, General Manager
Translated by Google Icon
See original
S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Pay more attention to the cleanliness of the ceiling, and make sure the hot water is not hot enough for soaking in the bathtub, and it would be better to replace the TV with a smart TV (so it doesn't go through a set top box).
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
29 Sep 2026
Dear Valued Guest, Thank you for taking the time to provide feedback during your stay at the Manhattan Hotel Jakarta. We apologize if the cleanliness of the ceiling, the hot water temperature for the bathtub, and the television system did not meet your expectations. We greatly appreciate your feedback and will work with the relevant teams to consider and further evaluate in order to improve the quality of our facilities and the comfort of all our guests. Thank you for your interest and trust. We hope to welcome you back for another comfortable and memorable experience in the future. Sincerely, Agung Pramudito, General Manager
Translated by Google Icon
See original
N***a
icon-origin-TRAVELOKA
7.1
/10
Reviewed 1 week(s) ago
There's no elevator in the parking lot, so parking in B2 is pretty good. The hotel is also incredibly noisy, disrupting your rest. The staff repeatedly confirmed check-out.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
01 Oct 2026
Dear Ms. Na, *Sincerely yours from Manhattan Hotel Jakarta. Thank you for sharing your stay experience with us. We are delighted to hear that you continue to appreciate our service. However, we apologize for the inconvenience you experienced regarding the lack of an elevator from the parking area, the noise disturbing your rest, and the repeated checkout confirmations. We have forwarded your feedback to the management team for consideration and further improvement. As guest comfort is always our top priority, we greatly appreciate your review and hope to welcome you back again for an even more comfortable and memorable stay. Sincerely, Agung Pramudito, General Manager
Translated by Google Icon
See original
D***a
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Booking & Check-in: Booking through their website was straightforward, and I appreciated the confirmation email with all the details. Check-in was smooth and quick, and the front desk staff were warm and professional. Room Quality: The deluxe room was spotless, spacious, and had a beautiful city view. The bed was extremely comfortable, and the in-room amenities (coffee machine, toiletries, bathrobe) made the stay extra cozy. Facilities & Services: The rooftop pool was a highlight—clean, well-maintained, and with a great view. I also used the gym that was well-equipped. Room service was fast, and the food was delicious. Staff & Customer Service: All staff I interacted with were polite and attentive. One of the housekeeping staff even helped me find a misplaced jacket. Value for Money: For the location and service, it was definitely worth the price. They also had a weekend promo, which made it even more affordable. Overall Experience: I would definitely return for another staycation. Highly recommended for solo travelers or couples looking to unwind without leaving the city. ⭐⭐⭐⭐⭐ (5/5)
Read More
Find this review helpful?
Accommodation's Reply
29 Sep 2026
Dear Valued Guest, Thank you very much for taking the time to share your positive and memorable experience during your stay at the Manhattan Hotel Jakarta. We are delighted to hear that the booking and check-in process was smooth, and that the room, the comfort of the beds, the amenities, the rooftop pool, the fitness center, and the room service all contributed to a memorable experience. We especially appreciate your interest in our team, including the assistance of our housekeeping team in finding your lost item. Your satisfaction with our service, location, and value for money is a joy to our entire team. We greatly appreciate your trust and recommendation. We hope to welcome you back to the Manhattan Hotel Jakarta again. Sincerely, Agung Pramudito, General Manager
Translated by Google Icon
See original
P***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
According to the price, everything is okay, the room is very clean, complete amenities.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
01 Oct 2026
Dear Mr. Pi, *Sincerely yours from Manhattan Hotel Jakarta. Thank you for your ten-star review. We are delighted to hear that you found your stay at our hotel to be excellent value for money, with very clean rooms and complete amenities. Your compliments mean a great deal to us and are a wonderful inspiration for our team to continue providing outstanding service. We hope to welcome you back soon for another comfortable and memorable stay. Sincerely, Agung Pramudito, General Manager
Translated by Google Icon
See original
Profile Picture
Henny A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Keep up the good job MH, hope you can give us a beautiful experience ahead.
Find this review helpful?
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel is quite good. It's in the city center, near the mall. It's also close to various embassies. The water is flowing smoothly, the rooms are spacious, and the staff are all friendly. For improvements, perhaps the old furniture could be updated, although it's still usable. Good luck to the Manhattan Hotel ❤️❤️
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
22 Sep 2026
Dear Valued Guest, It is with pleasure that we at Manhattan Hotel Jakarta express our deepest gratitude for taking the time to share your valuable experience and feedback during your stay at Manhattan Hotel. We are delighted to hear that you enjoyed our excellent location in the heart of the city, our proximity to various shopping malls, and the comfort of our rooms. We greatly appreciate your appreciation for the warm welcome and service from our entire team. Furthermore, we commend your suggestion regarding the room furnishings. This feedback is very important to us, and we will certainly take it into consideration and evaluate it in order to continuously improve the comfort and experience for all our guests. Thank you again for your trust in choosing Manhattan Hotel. We look forward to welcoming you back in the future. Sincerely, Intan M., Guest Experience Manager
Translated by Google Icon
See original
J***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Good place and I got a free room upgrade.
Find this review helpful?
Accommodation's Reply
21 Sep 2026
Dear Valuable Guest, Thank you for your five-star review. We are delighted to know that you had a pleasant stay with us. Your kind appreciation means a great deal to us and serves as great motivation for our team to continue creating memorable experiences for every guest. We look forward to welcoming you back and providing you with another comfortable and enjoyable stay. Warm regards, Intan Marchelia Guest Experience Manager
M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
The breakfast buffet had a wide variety of food options and the taste is quite good. The amenities in the bathroom were good. The room, however, had a slight musty smell when we first entered, but thankfully it's gone not long after. We booked a 3-person room but only provided with 2 towels and had to request it to the front office. Still, overall a nice stay and would recommend.
Read More
2 people find it helpful
Accommodation's Reply
18 Sep 2026
Dear Valued Guest, Warmest greetings from Manhattan Hotel Jakarta, Thank you for your kind review and for rating us highly. We are delighted to know that you enjoyed our wide variety of breakfast buffet options with good taste, as well as the bathroom amenities. We also sincerely appreciate your constructive feedback regarding the slight musty smell upon entering the room and the towel availability. Please rest assured that your comments have been shared with our Housekeeping team to ensure better preparation and completeness for future stays. Your recognition motivates us to continue delivering heartfelt hospitality, and we look forward to welcoming you again soon for another pleasant and comfortable stay. Sincerely Ag. Agung Pramudito General Manager
A***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The staff are all friendly, the hotel is clean.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
17 Sep 2026
Dear Mr./Mr./Ad, *Sincerely, Manhattan Hotel Jakarta. Thank you for your kind review and high rating. We are delighted to hear that you were impressed with our friendly staff and clean hotel environment. Your compliments mean a lot to us and are a great inspiration for our team to continue striving to provide memorable guest experiences. We hope to welcome you back soon for another comfortable and enjoyable stay. Sincerely, Agung Pramudito, General Manager
Translated by Google Icon
See original
RULLY H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel staff is friendly, helpful during check-in, check-out, and explains the details of the rules and benefits.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
17 Sep 2026
Dear Mr. Ruli H., From the Manhattan Hotel Jakarta, we respectfully thank you for your ten-star review. We are delighted to hear that our staff provided friendly assistance during check-in and check-out, as well as detailed explanations of hotel rules and benefits. Your compliments mean a great deal to us and are a wonderful inspiration for our team to continue providing attentive and memorable service to all our guests. We look forward to welcoming you back soon for another comfortable and memorable stay. Sincerely, Agung Pramudito, General Manager
Translated by Google Icon
See original
Maya S. K.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Without a doubt, this is my second stay here. The service is great, the food is delicious. Thank you.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
10 Sep 2026
Dear Ms. Maya S.K., From Manhattan Hotel Jakarta, we respectfully thank you for your perfect 10.0 rating and positive review. We are delighted that you chose to stay at our hotel again and were satisfied with our excellent service and delicious food. Your trust and appreciation mean a great deal to us and are a great inspiration for our team to continue providing memorable experiences. We hope to welcome you back again for another pleasant and satisfying stay. Sincerely, Agung Pramudito, General Manager
Translated by Google Icon
See original
U***E
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The staff was friendly and very accommodating! Very clean & professional. 10/10 well done and thank you 😊
Find this review helpful?
Accommodation's Reply
07 Sep 2026
Dear Mr./Ms. UE,* Warmest greetings from Manhattan Hotel Jakarta, Thank you for your excellent rating of 9.4 and kind review. We are delighted to know that you appreciated our friendly and accommodating staff, clean facilities, and professional service. Your recognition truly motivates our team to continue delivering heartfelt hospitality and memorable experiences for every guest. We look forward to welcoming you again for another enjoyable and outstanding stay. Sincerely Ag. Agung Pramudito General Manager
N***y
icon-origin-TRAVELOKA
9.6
/10
Reviewed 5 week(s) ago
Staff are friendly, take criticism well.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Sep 2026
Dear Madam, *This is a brief message from Manhattan Hotel Jakarta. Thank you for your 9.6 rating and positive review. We are delighted to hear that you were satisfied with the friendliness of our staff and our openness to feedback. Your compliments are a great motivator for our team to continue providing excellent service and improving our services based on valuable feedback from all guests. We hope to welcome you back again for another memorable and impressive stay. Sincerely, Agung Pramudito General Manager
Translated by Google Icon
See original
i***h
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The staff is very friendly and helpful, and the service is fast. The breakfast is delicious. It's very close to Kuningan City Mall. For those applying for a visa at VFS, the hotel is very close, about a 5-minute drive.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
07 Sep 2026
Dear Ih, Greetings from the Manhattan Jakarta Hotel. Thank you for leaving a perfect score of 10.0 and a positive review. We are very pleased to hear that you had a comfortable and enjoyable stay at our hotel during your business trip. We are especially delighted to hear that you were satisfied with the friendly and passionate service of our staff, prompt responsiveness, delicious breakfast, and our convenient location near Kuningan City Mall and VFS. Your valuable recommendation is a great source of strength for our team, and we will continue to strive to provide memorable experiences for all our guests. We look forward to welcoming you back to ensure you have another comfortable and enjoyable time at our hotel. Thank you. Sincerely, General Manager Ag. Agung Pramudito
Translated by Google Icon
See original
A***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The city view is really cool 🙌🏻
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
01 Sep 2026
Dear Mr./Ms., *This is a message from Manhattan Hotel Jakarta. Thank you for your perfect 10.0 rating and positive review. We are delighted to hear that you enjoyed the beautiful city views and made your stay memorable. Your compliments are a great motivation for our team to continue providing excellent service and memorable experiences for all guests. We hope to welcome you back again for another comfortable stay and stunning views. Sincerely, Agung Pramudito, General Manager
Translated by Google Icon
See original
A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
A comfortable and strategic hotel, spacious rooms, friendly staff and varied and delicious food.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
31 Aug 2026
Dear Mr./Ms., *This is a message from Manhattan Hotel Jakarta. Thank you for your perfect 10.0 rating and positive review. We are delighted to hear that you enjoyed the convenient and suitable location, spacious rooms, friendly staff, and the diverse and delicious food at the hotel. Your compliments are a great motivation for our team to continue striving to provide memorable experiences for all our guests. We hope to welcome you back for another enjoyable stay. Sincerely, Agung Pramudito, General Manager
Translated by Google Icon
See original
Number of reviews per page
20
40