One of the best hotels in Jakarta.

It was very enjoyable and very memorable.

The service was all very friendly. Okay, I'm very happy, very satisfied.

The air conditioning in the room is not cold, so it is not a comfortable night's rest.

Major improvement at hotel, definitely will come back to stay 🥳

At 4 p.m., the room wasn't ready, claiming it was replacing a broken light bulb. I was taken to the top restaurant and told to wait. They said they would give me a free juice, but the staff didn't give me a drink until the next day. When I arrived, some corners of the room were still dusty, and there were no free snacks or drinks in the fridge, even though I had brought my child. I was very disappointed.

The hotel is a nice place to unwind with its city views.

The hotel staff are friendly, the room and bathroom are clean, it's just a shame the pool was green when I swam yesterday, maybe because it was the weekend so there were a lot of people swimming, but if possible, the water should be kept clean... but everything is really okay, I want to stay again if I have the chance.

Second time here and the service is still very satisfying 🥰

It was a pleasure to stay here. The service was excellent and pleasant 😍

I was asking at the front office whether I could have my breakfast delivered to the room. The FO said it could be arranged with the restaurant. The next day, the restaurant said it could only be done at the restaurant. It was disappointing, really. I mean, don't promise things you cannot keep. I also want to comment on the bed. It was rather old and hard. The sheet was too short; it couldn't be tucked properly, and the bed could never be tidy. It could have been better if they could upgrade to a premium bed so the guest can rest comfortably. The cable TV also did not work. It was too far and too low from the bed. There's only a one-seated couch instead of two or a two-seater couch. But I loved the bathtub with a city view, and the food.

RUDE HOTEL!!!!! Why are all your employees, from security to the lobby staff, and everywhere else, SO SUPER FRIENDLY? They're constantly smiling, making me nervous because I feel so appreciated 😭. Contrary to the reviews from Google buzzers who say the service is bad, your service is truly 5-star. (+) 1. Ample and free parking. Don't forget to register your e-money at the front desk. 2. Security is very friendly and always smiling. 3. The employees and staff in the lobby are always smiling and very friendly, even bringing me my welcome drink. 4. While waiting in line for check-in, a lady suddenly approached me with a cold towel. Oh my gosh, my face instantly felt refreshed. 5. Mr. Affan, your service is excellent. He helped me check in quickly, escorted me to my room, and then called me back to confirm whether my room was comfortable. He has a really good attitude. 6. The hotel lobby is clean, luxurious, and elegant. 7. There's a live World Cup broadcast in the lobby cafe. 8. There are three elevators, all operational, and staffed by friendly, beautiful ladies. 9. The elevators are fast, indicating good maintenance. It doesn't take long to get to the 23rd floor, it feels like you're riding a rocket. 10. The Mars and Venus rooms are unbeatable when it comes to pampering views. Glass is everywhere, even the bathtub offers expansive glass with a beautiful and captivating city view. 11. All food and drinks in the minibar are complimentary. 12. The room and carpet are clean, the mattress is soft. 13. The bathroom is dry, clean, and the water is hot. 14. The TV channels are crystal clear. 15. Amenities are complete, but you have to ask for a razor first. 16. There's a swimming pool, but it's small. 17. There's a sauna, steam room, and a gym. 18. Got a free drink coupon on the rooftop on the 36th floor. 19. There's a dedicated pedestrian walkway and zebra crossing to get in and out of the hotel. 20. Breakfast is GREAT. (-) 1. There's no elevator from the parking lot to the lobby. 2. There's no zebra crossing from the parking lot to the lobby door. 3. The windows aren't clean enough, so you can see the dirt on your feet during the day. 4. The TV is too small for such a large room. 5. The air conditioning in room 2309 doesn't work. 6. The sauna isn't hot.

Room for three, one room is cheaper than renting two separate rooms in other hotels.

The service is really cool, the staff is friendly, the food is delicious, the service is good.

Great location, services, and food, but Wi-Fi connection is so bad. Really need improvement for Wi-Fi connection.

Nice room ambience, comfortable.

It needed to be cleaned more because the room I tried had a bit of a musty carpet smell.

After countless times staying here, the quality of service is always impeccable.

Good service and a good hotel. Want to come back to try the Manhattan suite.

Nice for all the services! Will be back of course.