Overall Ratings & Reviews Manhattan Hotel Jakarta

Dear Valued Guest, Warmest greetings from Manhattan Hotel Jakarta. Thank you very much for your wonderful rating and positive feedback. We’re thrilled to hear that you enjoyed our food, prime location, and stunning views. Your cheerful remarks such as "mantap sekaleee" truly brighten our day! It was a pleasure to have you stay with us, and we certainly look forward to welcoming you again in the near future. Sincerely Ag. Agung Pramudito General Manager

Dear Mr./Ms. A*i,*Warm greetings from Manhattan Hotel Jakarta. Thank you for your positive review and recommendation. We are very pleased to know that your stay with us left a good impression. We will continue to strive to maintain and improve the quality of our services and facilities for the comfort of every guest. We look forward to welcoming you back on your next visit. Best regards. Ag. Agung Pramudito. General Manager

Dear Mr./Ms. Wisda, Warmest greetings from Manhattan Hotel Jakarta. Thank you for taking the time to share your kind words following your recent business stay with us. We are truly delighted to know that you found our services to be “gorgeous” — such appreciation means a great deal to our entire team. Your satisfaction is our top priority, and we are pleased to have met your expectations throughout your stay. It was a pleasure having you with us, and we look forward to welcoming you back on your next visit to Jakarta. Sincerely Ag. Agung Pramudito General Manager

Dear Ms. Dea A., Warm greetings from Manhattan Hotel Jakarta. Thank you for your very positive review and excellent rating. We are delighted to know that you enjoyed your stay with us, especially the comfort of a five-star hotel at an affordable price. Reviews like this greatly motivate our entire team to continue providing the best service to every guest. We look forward to welcoming you back on your next vacation. Best regards, Ag. Agung Pramudito, General Manager

Dear Ms. Rina S. H., Warmest greetings from Manhattan Hotel Jakarta. Thank you for choosing to stay with us during your recent business trip and for taking the time to share your positive feedback. We’re delighted to hear that you found our hotel cozy and appreciated our strategic location in the heart of Kuningan, South Jakarta. It’s also wonderful to know that you enjoyed the variety and taste of our breakfast offerings. Your kind words truly encourage us to continue delivering great service and experiences to our valued guests. We look forward to welcoming you back in the near future. Sincerely Ag. Agung Pramudito General Manager

Dear Mr./Ms. M*a,*Warmest Greetings from Manhattan Hotel Jakarta. Thank you for entrusting your stay with us and for your positive review. We are very happy to hear that you had a memorable stay, especially with the service provided by our staff. A short but meaningful review like this means a lot to us and motivates us to continue providing friendly and professional service to every guest. We look forward to welcoming you back on your next visit to Manhattan Hotel Jakarta. Best regards. Ag. Agung Pramudito. General Manager

Dear Mr./Ms. A*i,*Warm greetings from Manhattan Hotel Jakarta. Thank you for taking the time to leave a perfect review of your stay. We are delighted to know that you enjoyed the beautiful views of the city lights and our swimming pool, the friendly service from our team, and the food served at the restaurant. We would also like to extend our special appreciation to Mr. Fadli from the Housekeeping team for his dedication and tidiness in maintaining the comfort of your room. Reviews like this encourage our entire team to continue providing the best service. We look forward to welcoming you back soon. Best regards. Ag. Agung Pramudito. General Manager

Dear Mr./Ms. T*Y,*Warmest Greetings from Manhattan Hotel Jakarta. Thank you for your perfect rating and brief but meaningful review. We are very pleased to know that you felt comfortable and satisfied during your stay with us, especially with our strategic location in the heart of South Jakarta. We hope that we can continue to be your first choice for business trips and holidays in the future. We look forward to your next visit. Best regards. Ag. Agung Pramudito. General Manager

Dear Mr./Ms. m*d,*Warmest Greetings from Manhattan Hotel Jakarta. Thank you for your positive review. We are very happy to hear that you were satisfied with the friendliness of our staff and the view from your room. However, we apologize for the inconvenience related to the less than optimal room size and air conditioning. Your feedback is very valuable to us and we will immediately follow up with the relevant team to provide better comfort for our guests in the future. We hope to welcome you back in the near future for a more perfect stay experience. Best regards. Ag. Agung Pramudito. General Manager

Dear Mr. Rifiq A. H., Warmest greetings from Manhattan Hotel Jakarta. Thank you for taking the time to review your stay. We are very sorry to hear that the check-in process did not meet your expectations, and we apologize for any inconvenience. Your feedback is of serious concern to us, and we have forwarded it to the Front Office team for evaluation and improvement to enhance efficiency and comfort for our guests in the future. We appreciate your visit, even though it was brief, and we hope to have the opportunity to welcome you back in the future with even better service. Best regards. Ag. Agung Pramudito. General Manager

Dear Mr./Mrs. Rifiq A. H, Warmest greetings from Manhattan Hotel Jakarta. Thank you for your loyalty and for staying with us several times, and for taking the time to share this valuable feedback. We sincerely apologize for the unpleasant experience related to the long check-in process and the lack of communication when the room was ready. This situation is clearly not the standard of service we want to provide to our guests, and we deeply regret that this continues to occur without any real improvement. We have noted your feedback and will immediately forward it to the Front Office team for a thorough evaluation, particularly regarding the notification system and coordination between teams to prevent similar incidents from occurring in the future. We greatly appreciate your concern and honesty in conveying this information in order to improve the quality of our service. Once again, we apologize for any inconvenience caused, and we sincerely hope to welcome you back again in the future with much better service that meets your expectations. Best regards. Ag. Agung Pramudito, General Manager

Dear Mr./Ms. Chow C. C., Warmest greetings from Manhattan Hotel Jakarta. Thank you very much for sharing your wonderful review and for choosing to stay with us again during your business travels. We are truly delighted to know that your overall experience was great and that our team, especially Ms. Nur at the Front Desk, made a positive impression on your stay. It is always rewarding to hear that our staff has delivered service with friendliness, efficiency, and professionalism. Your kind words will be shared with Ms. Nur and the team as a form of recognition and encouragement. We truly appreciate your continued support and look forward to welcoming you back for your next visit. Sincerely Ag. Agung Pramudito General Manager

Dear Ms. Lisa K., Warmest Greetings from Manhattan Hotel Jakarta. Thank you very much for taking the time to share your recent experience with us. We are truly delighted to know that you and your children had a joyful and memorable stay, and that the complimentary room upgrade to our Manhattan Suite added extra comfort to your visit. It brings us great pleasure to learn that our team was able to contribute positively to your stay. Creating enjoyable experiences for our guests—especially families—is something we are always striving for. We look forward to welcoming you and your family back to Manhattan Hotel Jakarta in the near future. Please do not hesitate to reach out should you need any assistance with your next booking. Sincerely Ag. Agung Pramudito General Manager

Dear Mr. Jodi F, Warm greetings from Manhattan Hotel Jakarta. Thank you for giving a positive review, we are glad to know that you are impressed with the service from our staff who work well and wholeheartedly. Your review is very helpful for us to remain consistent in providing sincere service. We look forward to your next visit and will provide much better service. Best regards. Ag. Agung Pramudito. General Manager

Dear Mr. Khabib, Warmest greetings from Manhattan Hotel Jakarta. Thank you very much for your recent stay and for taking the time to leave such a wonderful review. We are truly delighted to know that you were pleased with the excellent service from check-in to check-out and that you found our hotel to be a great value in Jakarta. Your kind recommendation means a lot to us, and it serves as great encouragement for our team to continue delivering high-quality service. We look forward to welcoming you back again on your next business trip. Sincerely Ag. Agung Pramudito General Manager

Dear Valued Guest, Warmest greetings from Manhattan Hotel Jakarta. Thank you very much for taking the time to share your feedback following your recent stay with us. We are pleased to hear that you enjoyed the spaciousness of your room and the overall ambience of the hotel. At the same time, we sincerely appreciate your constructive suggestions regarding the room condition, including the dustbin, door, and overall cleanliness. Please rest assured that your comments have been shared with the respective departments for immediate review and necessary improvement. Your feedback is very important to us as we continuously strive to enhance the comfort and experience of our valued guests. We hope to have the pleasure of welcoming you back in the near future. Sincerely Ag. Agung Pramudito General Manager

Dear Ms. Deasy N., Warm Greetings from Manhattan Hotel Jakarta. Thank you for sharing your review and giving us a very good rating for your recent stay. We are very pleased to know that overall you are satisfied with our services and facilities. However, we apologize for the inconvenience you experienced regarding the wheelchair which was not in perfect condition. This has been brought to our attention to be followed up by the related team so that it does not happen again in the future. We greatly appreciate your feedback and look forward to welcoming you back with a more perfect experience in the future. Best regards. Ag. Agung Pramudito. General Manager

Dear Ms. Gina E. A., Warm greetings from Manhattan Hotel Jakarta. Thank you for taking the time to give us a perfect review and rating of your recent stay. We are very pleased to know that you felt comfortable during your stay at our hotel and felt the friendliness of all our staff. Positive reviews like the ones you have conveyed are a great motivation for us to continue to maintain and improve the quality of our services. We greatly appreciate your trust and look forward to welcoming you back on your next visit with an equally pleasant experience. Best regards. Ag. Agung Pramudito. General Manager