Fast check-in/out process, friendly staff, especially the room cleaning staff, the Bangladeshi (forgot his name) is very friendly. The location is close to everywhere, out of the hotel is the center of Bukit Bintang, Jalan Alor is close, Pavilion is close, Lot 10 is in front of the hotel, Sungai Wang is across the street next to the hotel, TRX is just a short walk, monorail/MRT station is close, trendy eateries are close, cheap eateries are also close, just walk to everything, everything can be reached by foot.