Overall Ratings & Reviews The Grey Gull Hotel

Enjoyed our one night at this hotel . Staff were fantastic . Very pleasant and we felt comfortable to ask if we needed anything . Room was a little cool but had a heater which could be used if needed . Bed was comfortable . Food was lovely .

Its ok

The hotel is old but could do with a little maintenance i.e. towel radiator in bathroom not working, lightbulbs missing and could really do with a clean up around skirtings and around the entrance to the hotel.

Sadly booked rooms for a couple of nights in February. Rooms were freezing, reported and nothing changed for 2nd night. Shower in room 1 also ran cold water only. Shower in room 2, was not a shower! Only a trickle of water came out. We will not book again.

This is a tired hotel that is trying to do its best. Lovely location on the loch and gives easy access to places of interest. Reception is not covered from late afternoon and in the morning, there is a phone number to use in case of emergency. Food ok. If you have pets with you be prepared to be a 3rd rate guest. Table not laid out for you, the only tables to use are at the entrance to the guest lounge or next to the swing doors to the kitchen. So not a relaxing time. We were there for 2 nights, and our room was not serviced after our first night. Not what i would expect for a three star hotel. I would suggest you check out other hotels in the area, for a few £s more we could have stayed at Stonefield castle, a few miles down the road set in its own grounds!!! We live and learn!@@

Had an overall great stay! Very clean and nice staff. The only thing that’s negative worth mentioning was that it took a very long time to get hot water in the shower and the tub. And after the hot water was running in the tub there was no way to get the cold water running. Except for this, a comfy bed and nice breakfast made this a nice stop along the way.

Building is run down. Service was poor.

We were there for 3 nights. Room was clean but way going to restaurant was disgusting, carpet is muddy. There was no hot water in the bathroom/toilet, had to use tap ice cold water for freshen up in the morning, informed to staff said they can't do anything the engineers will come after 12 noon. Rooms are very noisy can hear even toilet flush and jumping and all from other rooms

very bad experience and horrible rooms, i had to leave the next day and drive back home, my holiday was ruined and i dont wish anyone should visit this hotel

The Grey Gull Hotel is an old building and requires much renovation. However our bedroom was large, clean and we enjoyed our one night stay. The staff are all very pleasant and helpful. Would certainly return especially at the price it is at present.

The bed was uncomfortable: springs could be felt, with slanted (unleveled) to one side, hot water took 16 min. to warm up- never hot, weird whole in ceiling in bathroom. Staff super nice and safe location.

A comfortable friendly hotel in a super setting Kind helpful young staff I hope to stay there again

It is an old hotel which needs a lot of work doing to it. However our bedroom was spacious, had been updated, had everything we needed and was very clean and the B&B price per room was mist reasonable. The breakfasts were very good, and a lovely view of Loch Fyne from the dining room. All the staff we spoke to were very welcoming. Would certainly come back again if looking for accommodation in Ardrishaig.

Room was clean. Restaurant staff was kind and courteous. However, there was no hot water in the room, and the front desk was unattended. After a long travel day, the expected hot shower was not realized.

Needs money thrown at it!

Room was absolutely massive and bed was super comfy. Only downside we had was that the hot water took forever to get to a decent temperature and it wasn’t really all that warm but just had to go for it really so probably take a mark off for that. Other than that though thought the room was perfect. We had dinner in the restaurant and it was absolutely tremendous 10/10. Actually the second time we’ve ate there and never had any faults with the quality of the food. One other downside and it’s not really that much of an issue personally but can see it being for others is that the place appeared to be severely short staffed so there was often a long wait for drinks and all that but like I say not really an issue for us and we were happy enough to wait. Would be more than happy to stay here again.

A shame as the restaurant wasn't working when we arrived and no one in / around reception. The car park can be very busy, so get there early. The room had a water leak coming down from upstairs and leaking down to the doorway to our bathroom. The main room door kept rattling like someone was trying to get in during the night, so we had to prop it closed with the ironing board. Next the dressing table, had a very short stool so very impractical and really needs a chair. The bedside lamps, do work, but you have to get out of bed, stand up and then reach for them, why they were put at that height, well, there was bound to be a reason. The bathroom has been re-tiled, but they skipped the snagging prt and it's just not finished And watch out for the trip hazard for the carpet strip between the room and bathroom, it was lose and a trip hazzard.

A real shame here with this hotel, we received an email in advance of staying inviting us to the grill that evening and to be honest it sounded good. When we arrived, well this is when strange things started To begin with no one on reception, a note to call the emergency number, but only an out of hours number listed. Off to find someone, anyone and finally found a couple of gents in the restaurant who looked like a startled rabbit in the headlights, who then called back for a nice lady to come and look after me. Turns out she was housekeeping but had been landed with a host of extra responsibilities (really does deserve being recognised for that Extra work), so checked in and informed the grill wasn’t working due to lack of gas!? Anyone someone was coming later and they will get it sorted, fingers crossed The car park seemed to be drastically under available and it was like a crazy parking game trying to find somewhere Short of space now, so we had water come thru when the room above was having a shower, the door rattled at night so ghosts were trying to get in, the dressing table assumed you had very short / no legs, whilst to turn off the bedside lights you had to stand up out of bed. Really incredibly badly designed room & we had to use the ironing board to prop the door shut to stop it sounding like someone/thing was trying to get in. Whoever designed this room but have been smoking something really unusual. The finishing around the tiles was skipped during snagging

Stayed in room 1 for a business trip. Really nice and helpful staff. It looks like it is slowly being modernised as it is an old building but facilities are good with a great location. Definitely want to return in future for leisure with my partner.

This was a terrible experience shower not working uncomfortable bedding dirty room , public areas dirty a very bad experience no one available to advise about shower reception badly run and they do not answer phone for such a high price its a shame because it has potential only plus is the beautiful location down to bad management