The food tastes different, the wifi is down so please fix it so that those who are on a business trip can continue working and completing data from their room without having to go to the lobby.

Close to the city and the center of activity. Clean hotel.

Enough to rest, the plus point is that it is easy to find food because the location is in the middle of the city.

The location is very strategic, but please improve the room maintenance. The AC takes a long time to cool down and isn't very cold. Hot water is only available at night. Overall, the facilities and service are excellent. Plus, there's a water refill and it's close to the +62 and Janji Jiwa stalls.

I got a room on the ground floor, and I only stayed here once, for the following reasons: 1. The ground floor room was very damp, with no air circulation even when the front window was open. 2. The hallway and bathroom smelled of cigarette smoke, which was very uncomfortable. 3. The room was dark, with some ambient lights off, making it uncomfortable. 4. The walls were damp and moldy. 5. The bathroom had no air circulation, the bathroom fan was off, it smelled of cigarettes, and the floor was caked with thick crust. I only stayed here once.

Friendly staff, there is car parking and it is conveniently close to everywhere.

The hotel staff is friendly, the location is in the city center, there is also a cafe next to the hotel as a place to hang out.

Great, the room is nice and clean

The hotel staff is friendly, the food is delicious, it's clean, I will come back here again... I recommend it for the price.

The room was comfortable and cozy, just a little uncomfortable with the smell of the toilet, but overall it was a nice experience.

The sheets and bedcovers smell really bad, maybe they haven't been replaced, the color isn't white anymore, but rather moldy, it really smells. And also, sorry, the bathroom smells too🙏

Clean, friendly staff, close to the city center, you can go shopping at Epicentrum Mall, it can be a place to stay for a vacation to Lombok, any destination is suitable for a place to rest, the hotel is good, the price is quite cheap, close to culinary places so if you are looking for food it is not far

The hotel is strategically located, but the beds aren't very comfortable, which is good for the price. The sink is clogged, and there's no soap left, only shampoo. Please fix this immediately...

Check in is well established, but still well served

Satisfactory service. Friendly staff.

The bathroom is a bit slippery, but other than that, I'm very satisfied and comfortable. Thank you, Citilike.

Comfortable, clean, friendly staff... Enjoyable

We coincidentally booked a room after hiking in Rinjani and the room helped us to take a rest comfortably. Thank you so much!

Clean room, good room, nice experience

The price is a bit overbudget and not as expected. When checking in, the staff said smoking was allowed in the room, and it was true when we entered the room, it smelled musty and could not be explained. There was only 1 lamp in the room. The bed linen seemed not to have been changed because it smelled musty, as did the towels. When we went to the bathroom, it was dark and there was only 1 dim light. When the AC was turned on, it smelled of cigarettes.