Traveloka (2,860)
Other sources (169)
8.7
Very Good
From 2,860 reviews
Provided by travellers on
Cleanliness
9.0
Room Comfort
8.9
Meal
8.6
Location
8.9
Service and Facilites
8.7
People often mention about Mercure Jakarta Gatot Subroto
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Bathroom (62)
Bedroom (60)
Staff Friendliness (58)
Ambiance (57)
Accessibility (56)
Room Space (55)
Taste (51)
Distance to City Center (49)
Hotel Area (49)
Variety (43)
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Traveller Reviews Mercure Jakarta Gatot Subroto
Number of reviews per page
20
40
Customer reviews
I***o
Business
9.4
/10
Reviewed 2 week(s) ago
Overall ok. Good services and ambiance.
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T***n
Medical
9.4
/10
Reviewed 2 week(s) ago
Excellent, polite, and friendly service from check-in to check-out. Clean rooms. I'll definitely come back here if I'm in Jakarta 🤣🙏👍
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L***n
10.0
/10
Reviewed 3 week(s) ago
Great location and very comfortable room. Also, the hotel is very quiet and gives you peaceful time to rest.
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A***e
9.7
/10
Reviewed 3 week(s) ago
Location in city center, staff all good
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Y***i
Business
7.7
/10
Reviewed 3 week(s) ago
Cigarette smoke was smelled entering the bathroom on the non-smoking floor (this has happened twice)
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Winda
9.4
/10
Reviewed 3 week(s) ago
Everything was absolutely delightful.
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L***a
9.4
/10
Reviewed 3 week(s) ago
I really liked the hotel. I got the best view on the top floor so I could see the city lights from above. The bed was comfortable, the room was clean, and the check-in and checkout process was super fast. I want to stay here again.
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DH
Dikdik H.
Staycation
10.0
/10
Reviewed 5 week(s) ago
Comfortable, strategic, clean, and spacious rooms.
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Hari N.
Leisure
10.0
/10
Reviewed 5 week(s) ago
Overall everything is okay and on time
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2 people find it helpful
N***l
10.0
/10
Reviewed 5 week(s) ago
All is good, the only thing missing is a mace.
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AS
Andrew S.
Leisure
10.0
/10
Reviewed 8 week(s) ago
Alex is super friendly and helpful!
3 people find it helpful
CK
Candra K.
9.7
/10
Reviewed 8 week(s) ago
Strategic location, clean, friendly staff.
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Accommodation's Reply
10 Jun 2025
Dear Chadra,
Thank you so much for your kind comments and endorsement of our strategic location, overall cleanliness, and the friendliness of our staff. We are pleased that your stay has exceeded your expectations.
We look forward to welcome you back to Mercure Jakarta Gatot Subroto for your next stay.
Sincere regards,
Rizky Justian David
Room Division Manager
MU
Miggy U. K.
Staycation
10.0
/10
Reviewed 8 week(s) ago
It was amazing spending time at Mercure Gatsu during my staycation. All staff are polite. Feels like home.
1 people find it helpful
Accommodation's Reply
10 Jun 2025
Dear Miggy,
Thank you so much for your kind comments and endorsement of our staff friendliness to make you feels at home. . We are pleased that your stay has exceeded your expectations.
We look forward to welcome you back to Mercure Jakarta Gatot Subroto for your next stay.
Sincere regards,
Rizky Justian David
Room Division Manager
AI
Alex I.
Staycation
10.0
/10
Reviewed 8 week(s) ago
For the in-laws' lodging and they were very happy with the hotel, the ambiance. The staff were friendly and helpful.
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1 people find it helpful
Accommodation's Reply
10 Jun 2025
Dear Guest, Thank you for your great review of our hotel! We are glad you enjoyed your stay and look forward to seeing you again soon. Best regards, Rizky Justian David. Room Division Manager.
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G***E
9.4
/10
Reviewed 10 week(s) ago
Very good and clean! Good service too, the AC is already on before we came in 🥰
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Accommodation's Reply
10 Jun 2025
Dear Guest,
Warmest Greetings from Mercure Jakarta Gatot Subroto,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Rizky Justian David
Room Division Manager
V***i
Business
10.0
/10
Reviewed 10 week(s) ago
friendly reception and restaurant staff, varied food, pleasant room atmosphere
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2 people find it helpful
Accommodation's Reply
29 May 2025
Dear Guest, Thank you very much for your kind review and support for our friendly staff, varied food and your comfort during your stay. We are glad that your stay has met your expectations. We look forward to welcoming you back to Mercure Jakarta Gatot Subroto for your next stay. Best regards, Rizky Justian David. Room Division Manager
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S***a
10.0
/10
Reviewed 10 week(s) ago
Friendly staff, comfortable and complete place.
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1 people find it helpful
Accommodation's Reply
29 May 2025
Dear Guest, Thank you very much for your kind review and support for our friendly staff, varied food and your comfort during your stay. We are glad that your stay has met your expectations. We look forward to welcoming you back to Mercure Jakarta Gatot Subroto for your next stay. Best regards, Rizky Justian David. Room Division Manager
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DL
Dyah L.
Business
10.0
/10
Reviewed 10 week(s) ago
Friendly staff and comfortable hotel.
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Accommodation's Reply
23 May 2025
Dear Ms. Dyah, Thank you very much for your kind review and support towards the friendliness of our staff and the comfort during your stay at our Hotel. We are glad that your stay has met your expectations. We look forward to welcoming you back to Mercure Jakarta Gatot Subroto for your next stay. Best regards, Rizky Justian David. Room Division Manager
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M***d
10.0
/10
Reviewed 11 week(s) ago
Clean hotel, good food, spacious rooms
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Accommodation's Reply
20 May 2025
Dear Guest, Thank you very much for your kind review and support towards the cleanliness, spaciousness of the room, and the quality of the food served. We are glad that your stay has met your expectations. We look forward to welcoming you back to Mercure Jakarta Gatot Subroto for your next stay. Best Regards, Rizky Justian David. Room Division Manager. Mercure Jakarta Gatot Subroto
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IG
Ivana G.
Leisure
9.4
/10
Reviewed 11 week(s) ago
Everything was terrific & I got to book at an affordable price. Keep up the good work & looking forward to staying in Mercure again.
1 people find it helpful
Accommodation's Reply
23 May 2025
Dear Guest,
Thank you so much for your kind comments and endorsement of our room price and service. We are pleased that your stay has exceeded your expectations.
We look forward to welcome you back to Mercure Jakarta Gatot Subroto for your next stay.
Sincere regards,
Rizky Justian David
Room Division Manager
Number of reviews per page
20
40
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