The property wasn’t what I expected. I had not received any instructions for checking in prior to my arrival at 7:30pm. I called the number for Sam that was posted by the door and left a message. Sam called right back giving me the passcode. When I went inside I was surprised to find myself in what appeared to be someone’s home with several pairs of shoes strewn by the doorway. I did not know what to do. Sam called back asking me to wait in the living room saying he’d be there in 10-min. It was after that that I received a text with instructions on how to enter the property and where my room was (in the basement). Although the description on the website states that there is AC, it is not accessible for the individual rooms but one unit for the house. I prefer to sleep in a very cool room so Sam opened the narrow, horizontal window near the top of the 10 foot ceiling. Sam was welcoming and kind and the room was clean but it was too warm for sleeping. I found it noisy since being a basement room, I could hear a rush of water through the pipes anytime someone used the water or toilet. I could also hear who ever used the shared bathroom since my room has an adjoining wall. I really just needed a room for the night close to the airport so it served the purpose. I was shocked that I had paid $388 for a one night stay in a place that has a shared bathroom and kitchen. Next time I’ll be more careful reading the description.

This property is a room in a home. There is no en suite bath. The shower is in the basement of the home. The property also has a cat which was not disclosed and I am highly allergic and without the notice had no medications with me. Although I’ve gone to the emergency room before for cat allergies, my reaction to this cat was less severe. But I was congested and plagued with a headache for many days of my vacation. The property still had Christmas tree up (in June) and had a lot of clutter from the people living there. I felt like I was crashing with a stranger in college. This is not a hotel or a Bed and Breakfast. It is strange. Expedia was responsive. But the description is misleading.

We found the Cozy Retreat very comfortable. Our room and private bath were very nice. We had cofffee in the morning at the shared kitchen but saw no other guests. It was a good fit for us.

Room was very clean and cozy. Owner responded ASAP

This is a room in a family home. The family was wonderfully helpful, but this was not what we were expecting and so didn’t stay the entire time. However, the host was wonderful about refunding our 2nd night when he didn’t have to do so. Very clean and in a safe neighborhood.

I’d highly recommend this place to anyone looking for a warm and inviting atmosphere. The host was incredibly generous, kind, and accommodating. Even though I only stayed for one night, I noticed that the host cleaned the place several times, so everything was spotless and well-maintained. I had a very comfortable stay and truly appreciated the hospitality! Thank you :)

Know that if you are not on first floor you have to navigate steps with your suitcase. Second floor room was a bit warm for us. Beautiful property, clean and great manager.

Very warm and inviting accommodations. Free parking on the street, shared large kitchen. Good experience.

We’ll stay again whenever in Vancouver very nice place prompt and courteous service

Belle maison, avec tout le nécessaire et commodité à proximité, je vais y retourner, vu le prix très compétitif pour ce secteur.

Clean room and host made trip very easy

Beautiful, quiet and safe environment both inside and outside, convenient to go everywhere within Vancouver, totally exceeds my expectations with a fantastic price. Host is very kind and helpful for all my requests, must choose for my next tour in Vancouver.

Great location. Easy access to transit. Great Japanese restaurant in 5 minute walk.

All good.

Easy street parking. Secure door, plenty of room, comfortable bed and in unit laundry! Kitchen supplies limited- no pots or pans. Otherwise 10/10. Nice location too!

The owner is very helpful and our stay was comfortable and pleasant.

The house was super clean, Sam and Lily were lovely and the room was perfect for our stay! Will definitely book again

Fully equipped & clean room

Space was very clean felt like I was home. Bed was very comfy I was almost disappointed I wasn’t staying longer.

I was so satisfied and delighted to stay here through out my 2 weeks training in Vancouver! The place was tidy and clean, very quiet and Sam, the host was helpful. I had a tough training and my stays at Vancouver West Cozy Retreat by Host Launch made me feel relaxing and comfortable. Highly recommended :)