The room is quite spacious for a superior room, clean, the AC is also cold, next time I will stay here again.

Always a reference for staying when transiting to the port, the hotel is clean, the service is also good

I often stay here, because it is close to the port, transit is more convenient.

The room is quite clean, the staff is also friendly, next time I will stay here again

The hotel is clean, the location is strategic, the staff is friendly.

For those transiting, this hotel is quite close to Tanjung Perak Harbor, about 10 minutes away. The service is also friendly, so keep it up.

The service is very fast, the hotel is also not far from the port, quite recommended for those who want to transit.

The room is quite clean and smells good, the staff are all friendly, thank you.

The hotel is great, I've stayed here many times. Keep up the good service, thank you.

The most comfortable hotel for me. The room is also comfortable.

Anyway, it's comfortable here, comfortable.

Friendly service, fast security. Highly recommended. If I ever go to Surabaya, I'll definitely stay here again.

The room is clean, the AC is cold, keep it up, next time I will definitely stay here again

Always a reference when in transit, thank you

The room is comfortable enough for resting, clean too, overall comfortable.

It wasn't even the designated breakfast time, but all the food had already been cleared. There was absolutely no policy in place, and it wasn't even check-out time yet, and they were already calling. Please improve your management.

I was disappointed with the service this time, even though I've stayed here many times. I usually don't get a room request, but it's okay. I even asked for a room on the same floor, but they said no, and then I went down another floor, but they also said no. Finally, I asked for a room on the third floor, and I got one. But I still had to wait until 3:30 PM. When I asked for a room on the same floor, it wasn't available. It turned out to be given to someone who had booked a room but hadn't paid yet. They should be more professional, right? The first person to arrive and pay the day before should be the one who gets it. Even the next day, today, I had already made a reservation for a superior room, asking for a specific room, and I wasn't given one either. The room was available, but the last check-out time was 4 PM. They even advised me to check out at 4 PM and come back. So, where should I stay? Since I already paid the previous day, Please improve the service. I'm very disappointed this time, even though I've never done anything, never complained, and I'm not fussy like the others.

I've stayed here several times, recommended for transit, close to Tanjung Perak Port.

The room is clean, the staff is also friendly 🥰🙏

The staff is very friendly, and the service is also fast, it will be my next choice of place to stay.