Room was clean, comfortable with all the conveniences. Breakfast was excellent with many choices. Staff was always available and there was a quiet lounge with books and TV.

Clean and quiet room, great breakfast, responsive people at frontdesk

Staff was courteous but the TV in the room only worked for 5 min.every time you’d turn it on.,we found blond hair strands in the room after 2 days!

Overall, the best feature of the hotel is its perfect location. It’s within walking distance of the most significant sights in the central part of the city and is perfectly located near both the subway and the bus lines. It’s good value for the price, but the rooms may feel a bit small for some people — my Premium Double Room was even smaller than a standard European double room. There was barely 50 cm of space on either side of the bed. I had to let the water run for a couple of minutes before it finally got warm. The room’s cleanliness could also be better — when I opened the under-bed compartment to get the warm duvet, I found it completely dirty, with hair and dust. The floor also felt a bit sticky from time to time. The bathroom, on the contrary, was perfectly clean. Don’t spend your money on the breakfast. There are hardly any options and no hot dishes. There were only three types of cheese and two or three kinds of ham. For vegetables, there were only cherry tomatoes, bell peppers, and cucumbers. There were also just three types of fruit — oranges, grapes, and kiwi. Apart from that, they offered cereals, boiled eggs, some sweets, and low-quality bread.

Staff

The rooms and house keeping were too notch. Great location!

Courteous staff, excellent location, convenient to so much in the area.

We spent in Athens one night only at this hotel. Location was very good in the Plaka area, it was our first time in the city. We loved the area, with lots of nice restaurants and shops around, safe and easy to walk back and forth to the . Also walking distance to Acropolis and all the major atractions. Check in was fast, bedding was very nice, at the room, bath robes, slippers and nice towels. Our room had a balcony right on the street, with a nice view. Personal at the front desk helpfull and very nice. We would definitely stay again.

Clean room and very friendly staff members

The staff were great. The location was perfect. Easy access to the main sites and good local restaurants and shops. The room had a few minor problems and required maintenance.

The staff were all amazing!!! The property is an excellent location for the Plaka district. 10 min walk to anywhere.

The hotel rooms were modern and had everything we needed. Staff members were quite helpful with information. Only drawback was that the rooms are tiny. Very little space for opening luggage.

Small rooms hard to fit and open luggage

Wonderful staff, we were able to get an early check. Very close to Plaka, walkable to all major sites, wonderful dining options just steps away, great bakery up the street that packed things for us to take home. Keep in mind however that yes there is a lift but there are steps to get to it. If you have heavy bags there isn't any help to get to it and the lift is small. I wouldn't recomment for anyone requiring accessibility needs. I would stay again!

Great location to explore Plaka and other areas. Very walkable. Friendly staff. Breakfast was fine

Nothing

Overall, everything was good. At night, there is quite a lot of noise from the street and the rooms are not soundproof. I wouldn’t recommend it for guests with a lot of luggage or mobility issues, as the elevator is very small. The room was very clean and the location is excellent. The two young women at the reception in the afternoon didn’t seem very well prepared; however, the young man who assisted us at check-out provided excellent service

This hotel is very well-located, within walking distance of all the main attractions in Athens. The staff at the reception were very friendly and helpful. Unfortunately, there was a power outage, which can happen, but the air conditioning wasn’t cooling enough. If that’s an issue for you, you might want to consider other options. The room is quite small, but it’s comfortable. Overall, I think the location is the best thing about this hotel.

The staff at Urban Frame Plaka were wonderful. So helpful in anyway. Their English was great. We loved this little boutique hotel

Great location, rooms small but very clean , comfortable bed , the room safe didn’t work which was really annoying! They had one key for a safe and if it became available we could have it next😳😳 unacceptable ! Get the safes fixed and I’ll give you 5 stars !