Metropole Urban Hotel

Explore Metropole Urban Hotel
9.2
Exceptional
From 301 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.4

Traveller Reviews Metropole Urban Hotel

Number of reviews per page
20
40
Top reviews
Vickie
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Beautiful room with balcony overlooking the church square. The room, lobby and hallways were very clean. The location was perfect for seeing Heraklion. On the edge of the old town with pedestrian streets but the hotel was close to a main street with bus service and taxi's could pull up right outside. The main restaurant street was less than a block away.
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Lynne
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location and very friendly, helpful staff!
Rosie
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

This was such a lovely stay! Walking distance from many great bakeries and restaurants, and the desk people were so helpful with everything! Amazing time.
Eleftherios
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The room was nice. Breakfast is not great.
Penny
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Nice hotel
Michael
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Clean room
MIN
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

My husband loved the balcony with the beautiful church view. The room we stayed at a little small for me especially in the bathroom area.
Kelsey
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Very clean
Tyler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

The staff was lovely and the area and location close to everything was very convenient
Doreen
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

great location to walk to shopping, restaurants.
Demi
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Nice hotel in a fun great location. Water pressure and temp were amazing. Comfy bed, much better than the Airbnbs we have been staying at. Staff were super nice and helpful and we appreciated being able to leave our bags at the front after check out so we could explore. Thank you!
Anthony
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Loved the location. You hear the church bells which add to the charm. The rooms are soundproof when you shut the balcony doors. Also great location to walk around the city center.
James
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Everything was good.
Janice
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Very comfortable bed and room and great shower with amenities. Very clean and a very nice and friendly reception.
Adam
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Was unaware of the church bell and also a large boxing event with music playing late into the night
Sarah
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

This is by far our favorite hotel during our Greece trip...we loved the location and room ..we spent each night having a drink on our balcony looking down on the square. Loved it.
Evan
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Really great hotel. A little gem right in the middle of town. If you can get a room with a church view, it’s really worth it. The staff are so helpful. They saved us money getting to our next hotel with better cab options. Just be warned if you are taking a cab, it’s a one lane street in front of the hotel so the cab driver is going to want to unload you and get going super fast!
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Prakash
icon-Business
Business
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Great friendly hotel.
Mike
icon-
8.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

Good location and friendly service. Top floor suite needs some attention - door hanging off cupboard, curtain hanging off and hot in aged.
Idil
icon-Leisure
Leisure
6.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

It was clean and the staff were friendly. There’s also a restaurant next door which had delicious food and great staff. However, for the price I paid I expected to at least have a free bottle of water in the room, as well as access to an iron and hair dryer. I think those are basic necessities. Also I turned on the do not disturb button and the cleaning lady still came into the room while I was asleep. I didn’t appreciate that
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Number of reviews per page
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