Overall Ratings & Reviews Hyatt Place Grand Rapids Downtown

Easy parking, clean, friendly staff, breakfast was good, overall great hotel.

Wonderful stay!

Parking not clear but ended up being adjacent to building.

It was good but very small pool and no towels.

Lovely staff! They were very kind to our dog.

Good location, very walkable to many places. Staff are very friendly and welcoming.

We only stayed one night, it was a great place!

Loved our stay!

It was okay but didn’t think it was worth the amount it cost for the room. I wish the room had a microwave, snd the graffiti right outside our window I didn’t like my children seeing.

Very nice hotel, great location!

It took a long time to check in because they were very busy. They were kind and comped some drinks and parking to accommodate us and I appreciated it. Great location.

Although we checked in online and paid in advance, when we arrived (after 30 hours of flight delays), the hotel had resold our room. The hotel (and every hotel in the area) was sold out, and there was “nothing they could do” to help us. Although we were eventually refunded our money, I will never book with this hotel again. What a terrible thing to do!

Good breakfast and clean room with great staff. No information about parking.

FANTASTIC

Great hotel, location was perfect!

Beautiful hotel, the only con is we didn’t get our room cleaned & we didn’t leave the sign on the door *fyi*

Convenient location to the venue. Room was clean.

Excellent experience!

Clean and comfortable

Front desk staff not the best. Not overly friendly and/or welcoming. Evident they don’t like their job.