Overall Ratings & Reviews SpringHill Suites by Marriott Tuckahoe Westchester County

I don't feel comfortable The hotel charge me twice.

It is a good hotel but it has 2 problems 1- the AC unit is very old and almost not working 2- the breakfast items are the same everyday and no change in the menu so I stayed there 6 days eating the same food everyday which is very boring

The rooms are nicely appointed and clean. The staff was helpful and happy to accommodate requests.

The barn door for the bathroom was difficult to manouver and there was a horrible small of sewer in the bathroom. I checked, there was no leak but the smell never went away. Is a shame because overall the hotel is very nice.

Cleanliness

Maid service sporadic. Too many people, busy weekend, not enough space for us all.

A very friendly and welcoming staff.

The staff is always friendly and the hotel is clean, parking is easy

The stay was overall positive and great. I really like the area even though I was out in the Bronx but getting

Stayed for 3 nights with family (2 kids). Good breakfast, electric charging is a bonus. Overall excellent experience

Good location for our purposes, not too far from NY City, comfortable rooms, excellent employees.

Great breakfast options, polite and professional personal. Perfect location. Walking distance from both Tuckahoe centers with train stations. Half an hour drive to JFK and Manhattan. Ample parking. Rooms design is a bit strange, especially a color palette. Fresh and clean bed sheets and towels. Heating and air conditioning units quite noisy and disfunctional in some cases. Overall stay is very satisfying.

We always stay at the Tuckahoe Springhill Suites if we are going to an event in NYC. It is walkable to the train station to take the train into the City. The facilities are nice and there are several restaurants on the walk back to the hotel to get dinner after visiting the City.

Lovely property with a great staff. Love having a breakfast included and provided.

Stellar property and staff. So easy to extend our stay.

Lovely property and area,

Nice atmosphere, very clean. Bed sheets and towels were not change, but I m sure that can improve. Love the location , the easy parking.

Found property to be dirty and our hallway (3rd floor) by the elevators had a strong “mildew” type of smell that we had to sneak each time wa came /left. We never received hskp service even though we requested it. On Saturday I went to hskp for towels (black female on 3rd floor) and NEVER received them. I asked to cut 1 day and was told at c/i (female) she would make that change only to be told at c/o that it was never done and I have to call Expedia. It’s summed up out experience and I will be returning to Hilton after this poor, dirty, smelly and no hospitality experience. Also, breakfast was poor as the fresh fruit looked old and inedible - bananas were BROWN, apples were bruised and oranges were small and had brown stains on them. Horrible breakfast so we did. It be get that value of the “free” breakfast.

It was very nice