All the staff were incredibly helpful and friendly and it is perfect for pets.

Friendly and helpful staff. Good value for money.

We stayed at Gray Manor Hotel as a base for visiting Stonehenge and Salisbury, and it was in a great location for both. The hotel is set in beautiful surroundings, and the staff were lovely — very chatty, welcoming, and helpful throughout our stay. The rooms were clean and comfortable, although a little dated and in need of some TLC in places. That said, the continental breakfast was one of the best I’ve had, with a great selection and everything fresh and well presented. One of the standout features was how pet friendly the hotel is, which made the stay even more enjoyable. Overall, a pleasant and relaxing stay in an ideal location for exploring the area.

Lovely stay away for work

We booked this hotel for its location and price, on arrival the staff were so friendly and welcoming, we extended our stay by 1 night, set in a lovely location. The night before we checked out we had already booked up to stay again for longer, this has now become our new hotel to stay in every time we come down to see family and friend. Excellent place 5 out of 5 all round. 👍👍

This was lovely in many ways. My room was spotless and spacious, Breakfast was hot and plentiful with a reasonable choice. The new season has maybe not kicked in as some of the outside areas could do with a little tidy up. All the staff I met were friendly and helpful. This is not the fault of the hotel, but it is worth noting that there are few public transport links to the local towns and seemingly none before 9.30 am or after about 7 pm.,

Breakfast was plentiful and good quality. Staff are fabulous at this hotel and I keep coming back. Disappointing at the change in dinner menu. If you don't like Indian food you'll need to eat out

Great as always

Breakfast was very good. Rooms were worn with loose vinyl planks for flooring. Noisy pipes in one room. Considerably more wornout than the photos showed

Not impressed food not good place run down

The location of the hotel was good for our purpose. Rooms were spacious.

Such a pleasure staying here for the night while i was visiting my son. The staff was so friendly and welcoming. Breakfast was delicious. Highly recommended

the Gray Manor Hotel and Wedding Venue: We got our room and after going into the room finding out the cleaners had not been in there. All the bed sheets and pillows were stained and there was hair all over the place. I went back to the reception to complain, and a man came out in his bathrobe with no shoes on and his chest hanging out; he had clearly just gotten out of bed. He eventually gave me another room, but this one was just as bad, with lipstick stains all over the headboard and a filthy bathroom. The rest of the night was an absolute disaster. There was a huge vibration noise coming from the taps and a constant beeping noise coming from the hallway that made it impossible to sleep. This place was a total nightmare and definitely not what you would expect from a hotel and wedding venue. I would not recommend staying here.

Lovely Hotel. The team were extremely helpful and friendly. Breakfast was a good selection and very good coffee. I will stay here again

The staff were lovely , the room was comfortable . Food was nice . The only down side it was very cold in the hotel . Both the guard dogs were lovely and brilliant temperament for such big dogs really friendly .

The room was not very clean, the flooring was all uneven, no toilet paper in the toilet. The bar area was very cold, no Vodka stocked in the bar. Reception staff were wonderful very welcoming. The whole place is very dated needs decorating throughout and all the flooring needs replacing. The shower was terrible you had to hold the head whilst showering or the water went everywhere. The grounds were quite beautiful.

No heating in bar and dining area. Evening bar meal just ok. Bathroom very tired. Shower hose not long enough to fit on wall bracket. ( shower in one hand soap in the other) bed clean and comfortable.

No heating despite low outside temperatures. rarely any hot water. TV would not move from welcome screen. Limited dinner menu, mainly burgers or curries (not all of them available). Only one visible member of staff each day. Receptionist also covered the bar, food orders, waiting etc. No fried eggs at breakfast. Potentially dangerous use of electrical extension reels.

Needs an update. Improve the showers and bedding and do something on soundproofing

Staff are very welcoming.