Overall Ratings & Reviews OYO 786 Sutomo Guest House

less cold ac, please serve first

The room smells like a toilet, the pillows are stale ants, the TV is more like a boarding house.

TV can not be watched at all because all channels are not clear at all and when I complained and asked to be repaired or replaced Java. Enough this time I stayed there and will never stay there again.

Comfortable place right in the center of the city of Medan.

Poor service, rooms don't match the one in the photo. Elderly people are called up to the 4th floor without any help. Very disappointed and decided to leave the hotel even though it was paid in full.

The hotel is spooky, the rooms are on the 3rd floor of the shophouse. Tired of ups and downs.

Somewhat dirty, the place smells and the room has a lot of hair and dust.

The water is dead and the staff don't want to know.

Comfortable for rest and calm place.

The price is indeed cheap. but the location of the room far away on the 3rd floor. Even more frustrating check-in time must wait 1 hour. Even though in the online agent account everything is done, transfer, and book the room. But the receptionist was not even recorded. So you have to wait 1 hour for reasons waiting for confirmation from the owner. Not recommended.

The rooms and facilities are good, the sheets are dirty and look worn out, there are also hair marks on the inside, so does the bed cover with many stains, the aroma is not good.

nice room, very convenient good service

Parking space in and out of the car is difficult. Maybe because the location of the hotel is near a red light that is always crowded by cars. Clean and comfortable hotel.

Strongly do not recommend, late check-out 30 minutes a fine of more than 25% of the price of the room, where the atmosphere is not good.

Recommended for those who have activities around the city center field. Easy access, clean rooms, friendly prices in Canton. ⭐⭐⭐⭐⭐

I think the owner needs to pay attention to its properties such as: a non-functioning shower, using chemicals to clean black spots on the toilet and washtafel and the smell of cigarettes is very pungent and sleep is disturbed, I stay 3 days the shower is not fixed I guess oyo as an operator needs to see this for ensure quality and customer satisfaction.

Dirty bathroom. It's like a Prodeo hotel.

The rooms are clean and comfortable, for transit really matches the price.

The service is very bad, there are workers who do not know how to use good language speech, hopefully in the future it can be better, It is better to provide training to workers so they know how to be polite and respectful of others, thank you.

Air conditioner so small, so hot.. No elevator 4th floor