8.6
Very Good
From 3,948 reviews
Provided by travellers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.5

Location

8.7

Service and Facilites

8.7

People often mention about Golden Tulip Springhill Lampung
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Staff Friendliness (166)
Ambiance (149)
Room Space (147)
Bedroom (145)
Hotel Area (132)
Bathroom (129)
Variety (124)
Taste (123)
Distance to City Center (120)
Family Friendly (120)
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Traveller Reviews Golden Tulip Springhill Lampung

Number of reviews per page
20
40
Customer reviews
Iin I.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
Complete facilities, comfortable without any obstacles. Thank you Mas Dika for your help
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Accommodation's Reply
18 Jun 2025
Dear Valued Guest, It is an honor for us to welcome you to Golden Tulip Springhill Lampung. We are very pleased to know that your experience at our hotel has met your expectations. We look forward to welcoming you back to Golden Tulip Springhill Lampung Hotel in the future. Best regards, Management.
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L***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 day(s) ago
The room is comfortable and clean, the facilities are complete, thank you for your service, Mbak Disya and Mas Dika.
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Accommodation's Reply
18 Jun 2025
Dear Valued Guest, thank you for staying at Golden Tulip Springhill Lampung and sharing your pleasant experience with us. We are very happy to hear that you have a good impression of the service we provide. See you again at Golden Tulip Springhill Lampung. Best regards, Management.
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E***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 day(s) ago
The staff is friendly..the family likes to stay here..the facilities are complete..the food has many variations.
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Accommodation's Reply
17 Jun 2025
Dear Valued Guest, We are very grateful for your kind words. Thank you for sharing your review with us. See you again at Golden Tulip Springhill Lampung. Best regards, Management.
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Adele z.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
ok, it's really fun, Disya's star is also friendly 😍😍
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Accommodation's Reply
18 Jun 2025
Dear Ms. Adele, Thank you for taking the time to share your review with us. We are very happy to know that you had a wonderful stay with us and enjoyed the excellent service provided by our team. We look forward to welcoming you back and continuing to create great experiences. Sincerely, Management.
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Novi Y.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
the view from the room is very nice....😎😎
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Accommodation's Reply
18 Jun 2025
Dear Mrs. Novi, We are very grateful for Mrs. Novi's very kind words. Thank you for sharing your review with us. See you again at Golden Tulip Springhill Lampung. Best regards, Management.
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W***i
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 day(s) ago
The hotel staff, Ms. Disya, was very friendly and helped with the check out process quickly.
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Accommodation's Reply
17 Jun 2025
Dear Valued Guest, thank you for rating us so highly. We are very happy to hear that you felt very comfortable while staying with us. We look forward to welcoming you back in the future. Best regards, Management.
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erni r. f.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
Comfortable rooms, friendly staff with Givani, complete facilities, delicious food.
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Accommodation's Reply
17 Jun 2025
Dear Mrs. Erni, It is an honor for us to welcome Mrs. Erni to Golden Tulip Springhill Lampung. We are very pleased to know that your experience at our hotel has met your expectations. We look forward to welcoming Mrs. Erni back to Golden Tulip Springhill Lampung Hotel on another occasion. Best regards, Management.
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Santi P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
I've been here many times, the service is not half-hearted, the food is delicious and the view is good, the facilities are complete, the staff is friendly, Citra and all the staff
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Accommodation's Reply
17 Jun 2025
Dear Mrs. Santi, thank you for staying at Golden Tulip Springhill Lampung and sharing your pleasant experience with us. We are very happy to hear that Mrs. Santi has a good impression of the service we provide. See you again at Golden Tulip Springhill Lampung. Best regards, Management.
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Dianaku
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
Spacious room, nice view, assisted by friendly Citra staff.
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Accommodation's Reply
17 Jun 2025
Dear Ms. Diana, Thank you for taking the time to share your review with us. We are very happy to know that Ms. Diana had a pleasant stay with us and enjoyed the excellent service provided by our team. We look forward to welcoming Ms. Diana back and continuing to create great experiences. Sincerely, Management.
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x***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
clean, the staff is friendly and kind
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Accommodation's Reply
12 Jun 2025
Dear Valued Guest, Thank you for taking the time to share your review with us. We are delighted to know that you had a pleasant stay with us and enjoyed the excellent service provided by our team. We look forward to welcoming you back and continuing to create great experiences. Sincerely, Management.
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BEN T.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
The only drawback is that the check out process is a bit long because we have to wait a while, the room is checked first before we leave the hotel.
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Accommodation's Reply
13 Jun 2025
Dear Mr. Ben, Warm greetings from Hotel Golden Tulip Springhill Lampung. We apologize for the review that Mr. Ben gave so that your visit to our hotel could not meet your expectations. The review that Mr. Ben gave is very much appreciated and will be an improvement for us in the future. Hopefully we will continue to get the trust to serve Mr. Ben in the future. Best regards, Management.
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G***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
the view is great, the room cleanliness is very good.
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Accommodation's Reply
11 Jun 2025
Dear Valued Guest, thank you for staying at Golden Tulip Springhill Lampung and sharing your pleasant experience with us. We are very happy to hear that you have a good impression of the service we provide. See you again at Golden Tulip Springhill Lampung. Best regards, Management.
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Aris W.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The room is very comfortable, the best hotel in Lampung. The staff is very good with Givani and Disya, thank you for the service.
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Accommodation's Reply
12 Jun 2025
Dear Mr. Aris, We are very grateful for Mr. Aris's very kind words. Thank you for sharing your review with us. See you again at Golden Tulip Springhill Lampung. Best regards, Management.
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Meysha F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Friendly receptionist, good room image
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Accommodation's Reply
12 Jun 2025
Dear Ms. Meysha, thank you for rating us so highly. We are very happy to hear that Ms. Meysha felt very comfortable while staying with us. We look forward to welcoming Ms. Meysha back in the future. Best regards, Management.
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putri g.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Very comfortable assisted by Citra staff
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Accommodation's Reply
13 Jun 2025
Dear Mrs. Putri, It is an honor for us to welcome Mrs. Putri to Golden Tulip Springhill Lampung. We are very pleased to know that your experience at our hotel has met your expectations. We look forward to welcoming Mrs. Putri back to Golden Tulip Springhill Lampung on another occasion. Best regards, Management.
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Guest
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel staff is friendly and the hotel is comfortable.
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Accommodation's Reply
11 Jun 2025
Dear Valued Guest, thank you for staying at Golden Tulip Springhill Lampung and sharing your pleasant experience with us. We are very happy to hear that you have a good impression of the service we provide. See you again at Golden Tulip Springhill Lampung. Best regards, Management.
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Yoga P.
icon-Business
Business
icon-origin-TRAVELOKA
8.9
/10
Reviewed 2 week(s) ago
Food needs to be further improved in terms of taste and variety.
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Accommodation's Reply
08 Jun 2025
Dear Mr. Yoga, Warm greetings from Hotel Golden Tulip Springhill Lampung. We apologize for the review that Mr. Yoga gave so that your visit to our hotel could not meet your expectations. The review that Mr. Yoga gave is highly appreciated and will be an improvement for us in the future. Hopefully we will continue to be trusted to serve Mr. Yoga in the future. Best regards, Management.
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Yoga P.
icon-Business
Business
icon-origin-TRAVELOKA
8.9
/10
Reviewed 2 week(s) ago
Hopefully it will improve further in the future.
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Accommodation's Reply
08 Jun 2025
Dear Mr. Yoga, Warm greetings from Hotel Golden Tulip Springhill Lampung. We apologize for the review that Mr. Yoga gave so that your visit to our hotel could not meet your expectations. The review that Mr. Yoga gave is very much appreciated and will be an improvement for us in the future. Hopefully we will continue to get the trust to serve Mr. Yoga in the future. Best regards, Management
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vivieadie
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
For the room, it is very spacious, the view is good, the food is delicious, I have been a regular customer.... the breakfast is the most delicious, the staff from the parking lot to the inside are friendly, helped by Ms. Citra and Amel.
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Accommodation's Reply
11 Jun 2025
Dear Ms. Vivi, Thank you for taking the time to share your review with us. We are very happy to know that you had a pleasant stay with us and enjoyed the excellent service provided by our team. We look forward to welcoming you back and continuing to create great experiences. Sincerely, Management.
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vivieadie
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
For the room, it is very spacious, the view is good, the food is delicious, I have been a regular.... the breakfast is the most delicious, the staff from the parking lot to the inside are friendly, helped by Ms. Citra and Amel.
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Accommodation's Reply
11 Jun 2025
Dear Ms. Vivi, Thank you for taking the time to share your review with us. We are very happy to know that you had a pleasant stay with us and enjoyed the excellent service provided by our team. We look forward to welcoming you back and continuing to create great experiences. Sincerely, Management.
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Number of reviews per page
20
40