Andriani

9.4

/10

Reviewed 13 hour(s) ago

It's okay to stay overnight.

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O***a

10.0

/10

Reviewed 21 hour(s) ago

The hotel staff is very friendly, the breakfast is delicious, the hotel room is clean and comfortable.

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Azizah

10.0

/10

Reviewed 1 week(s) ago

The staff are friendly, the atmosphere is comfortable.

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Accommodation's Reply

13 Aug 2026

Dear Ms. Azizah, Your positive review is a great encouragement to our team. Thank you for staying at our hotel and sharing your experience. We hope to welcome you again on your next visit! Sincerely, The Management

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M***i

10.0

/10

Reviewed 2 week(s) ago

The staff are friendly and polite in their language.

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Accommodation's Reply

13 Aug 2026

Dear Valued Guest, Thank you for sharing your positive experience with Golden Tulip SpringHill Lampang. We are delighted to hear that you enjoyed your stay and hope to welcome you again in the future. Sincerely, The Management Team

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Suhartatik

6.9

/10

Reviewed 2 week(s) ago

I'm allergic to dust, so I typically sneeze whenever dust is around. Please clean the room, carpet, and furniture partitions. So why aren't the towels white? ☺️ Overall, it's okay.. 🙏🏻

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Accommodation's Reply

13 Aug 2026

Dear Mr./Ms. Suharattik, Thank you very much for taking the time to share your experience and feedback. We are delighted to hear that your overall stay was satisfactory. We apologize for any inconvenience you experienced, such as dust in the room, the cleanliness of the carpets and furniture, and the condition of the towels. We greatly appreciate your feedback and will use it as a basis for our team's evaluation to improve the cleanliness of the rooms and the quality of the linens. We hope to welcome you back soon and provide you with an even more comfortable and memorable stay. Sincerely, Management

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M***a

9.4

/10

Reviewed 3 week(s) ago

Overall, everything was good, but it's a shame the swimming pool closed so early. It was already closed before 9 PM. The breakfast was okay and varied, unfortunately, there were no Lampung specialties, like seruit or chocolate bananas.

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Accommodation's Reply

04 Aug 2026

Dear Ms. Mia, Thank you so much for sharing your honest and detailed experience. We are delighted to hear that you enjoyed your stay with us overall and appreciated the variety of breakfast options we offered. We also appreciate your feedback regarding the early closure of the pool and the lack of local Lampang dishes such as Seruit and chocolate bananas on our breakfast menu. Your feedback is invaluable to us, and we will use it to improve the quality of our facilities and the variety of our menu. We hope to welcome you back again in the future for an even more enjoyable stay. Sincerely, The Management

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D***i

10.0

/10

Reviewed 3 week(s) ago

Everything is good, my mother so happy staycation at Golden Tulip.

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Accommodation's Reply

29 Jul 2026

Dear Valued Guest, Thank you so much for taking the time to write a detailed review about your stay. Such reviews mean a lot to us and the entire Golden Tulip Springhill Lampung team. We are delighted to know that you enjoyed your stay, and your feedback encourages us to continue providing the best service. We hope to welcome you back again soon! Sincerely, Management

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Ike Y.

8.5

/10

Reviewed 4 week(s) ago

Very satisfying, can be a reference for your hotel when you visit Lampung.

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Accommodation's Reply

25 Jul 2026

Dear Valued Guest, Thank you for taking the time to write a review. We are delighted to hear that you enjoyed your stay with us and were impressed by the excellent service from our team. We hope to welcome you back again and are committed to continuing to provide you with an exceptional experience. Sincerely, The Management Team

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L***y

Leisure

10.0

/10

Reviewed 5 week(s) ago

The staff is friendly and helpful. The breakfast is varied and delicious. The swimming pool is okay, big. The only downside is that it was school holidays for my kids so check-in was delayed by 1 hour and 30 minutes, quite long. Although they gave me ice cream, maybe in the future they can be more punctual. And for the elevator in the tall building there are only 3, sometimes the wait is long and inside the elevator is not air-conditioned so it is a bit hot. For other things in terms of the room, food, swimming pool, everything is okay. Especially I ordered a sea view room, the view is really great 🤩 Inshaallah if I have the fortune to go to Lampung again, I will definitely stay here again 🥰

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Accommodation's Reply

21 Jul 2026

Dear Valued Guest, Thank you for sharing your honest and detailed experience. We are delighted to hear that you appreciated the friendliness and assistance of our staff, the delicious and varied breakfast, the comfort of your room, the swimming pool, and the beautiful sea view from your room. We also greatly appreciate your feedback regarding the lengthy check-in process during school holidays, suggestions for faster ice cream service, the sometimes long wait times for the elevator, and the need for air conditioning in the elevator. Your feedback is very important to us, and we will take it into consideration to improve our services and guest comfort. We were honored to welcome you as our guest during your stay in Lampang. We hope to provide you with an even better experience on your next visit. Sincerely, Management

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K***n

Leisure

10.0

/10

Reviewed 5 week(s) ago

Everything was perfect except the hot water. It only lasted a short time.

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1 people find it helpful

Accommodation's Reply

22 Jul 2026

Dear Valued Guest, Thank you very much for sharing your experience with us. We are delighted to hear that you were overall satisfied and gave us a very good rating. We appreciate your feedback regarding the hot water taking a long time to work. This feedback is very important to us and has been forwarded to the relevant team for immediate investigation and improvement, so that we can continue to enhance the comfort of all our guests. We hope to welcome you back again on your next stay for an even better experience. Sincerely, Management

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i***a

Leisure

10.0

/10

Reviewed 5 week(s) ago

The hotel staff is very friendly, the food has many variations and is delicious.

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Accommodation's Reply

21 Jul 2026

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Firma L.

Leisure

9.7

/10

Reviewed 5 week(s) ago

The hotel's location is quite strategic, with plenty of dining options. I came here for a getaway with my partner, and the staff and security were responsive to customers.

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1 people find it helpful

Accommodation's Reply

22 Jul 2026

Dear Ms. Firma, Thank you very much for taking the time to write a detailed review about your stay. Such reviews mean a lot to us and the entire Golden Tulip Springhill Lampung team. We are delighted to know that you enjoyed your stay, and your feedback encourages us to continue providing the best service. We hope to welcome you back again soon! Sincerely, The Management

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zaira n.

Transit

9.4

/10

Reviewed 5 week(s) ago

Late-night check-in was handled by a staff member on standby at the front desk, waiting only a few minutes. The room I requested was perfect, with a view of the ocean and Bandar Lampung city. It had a balcony, was spacious, comfortable, and soundproof, and had a clean bathroom. The hot water was a bit too hot/warm but still comfortable for a shower. Overall, I had a very comfortable rest and I hope to return to Golden Tulip Lampung. I'll try their menu next time.

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Accommodation's Reply

16 Jul 2026

Dear Ms. Saira, Thank you very much for taking the time to share your experience at Golden Tulip Lampung. We are delighted to hear that your late check-in went smoothly, that your room met your needs, and that you were impressed with the sea and Bandar Lampung city views. We are also pleased to hear that the balcony, spacious room, comfort, soundproofing, and cleanliness of the bathroom contributed to your memorable stay. We appreciate your feedback regarding the hot water not being hot enough. We have noted this feedback and will work with the relevant departments to improve guest comfort. We are glad to hear that you had a pleasant stay and plan to return to Golden Tulip Lampung. We look forward to welcoming you again on your next visit and hope you will have the opportunity to sample our diverse menu. Sincerely, The Management

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A***y

8.5

/10

Reviewed 5 week(s) ago

So far, it's been pleasant and clean. Next time, I'd probably check in faster and avoid waiting in the lobby for so long.

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1 people find it helpful

Accommodation's Reply

15 Jul 2026

Dear Valued Guest, Thank you for taking the time to share your experience staying at Golden Tulip SpringHill Lampang. We are delighted to hear that you enjoyed your stay and were satisfied with the cleanliness of the hotel. Your compliments motivate our entire team to continue striving for the best possible service. Furthermore, we appreciate your feedback regarding the check-in process. We apologize for the waiting time in the lobby. This feedback will be considered to improve the efficiency of the check-in process, making future guests' stays more convenient and faster. We hope to welcome you back to Golden Tulip SpringHill Lampang again and provide you with an even better stay on your next visit. Sincerely, Management Team

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D***i

Staycation

9.4

/10

Reviewed 6 week(s) ago

It was fun, I'll stay here again sometime.

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Accommodation's Reply

15 Jul 2026

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Lambok H.

9.1

/10

Reviewed 6 week(s) ago

Very fun, complete facilities include a swimming pool, gym, and children's play area.

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2 people find it helpful

Accommodation's Reply

11 Jul 2026

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r***n

Staycation

10.0

/10

Reviewed 6 week(s) ago

Everything was great staying here, only the fried rice at breakfast was lacking in taste, but for comfort and safety, everything was star rated.

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Accommodation's Reply

15 Jul 2026

Dear Valued Guest, Thank you very much for sharing your experience and giving us a perfect rating. We are delighted to hear that you felt comfortable and safe during your stay at our hotel. We appreciate your feedback regarding the taste of the fried rice at breakfast not meeting your expectations. We will pass this feedback on to our kitchen team to use in evaluating and improving the quality of our breakfast menu in the future. We hope to welcome you back again and provide you with an even better stay experience in the future. Sincerely, The Management Team

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Shavni A.

10.0

/10

Reviewed 7 week(s) ago

Child-friendly hotels in Bandar Lampung.

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2 people find it helpful

Accommodation's Reply

08 Jul 2026

Dear Ms. Shafni, Thank you so much for taking the time to write such a detailed review about your stay. Such reviews mean a lot to us and the entire Golden Tulip Springhill Lampung team. We are delighted to know you enjoyed your stay, and your feedback encourages us to continue providing the best service. We hope to welcome you back again soon! Sincerely, The Management

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Irwan M.

Leisure

10.0

/10

Reviewed 7 week(s) ago

Location, service, rooms, facilities, and F&B are highly recommended, and one day I will come back to stay here again.

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1 people find it helpful

Accommodation's Reply

07 Jul 2026

Dear Mr. Irwan, Thank you very much for taking the time to write a detailed review about your stay. Such reviews mean a lot to us and the entire Golden Tulip Springhill Lampung team. We are delighted to know that you enjoyed your stay, and your feedback encourages us to continue providing the best service. We hope to welcome you back again soon! Sincerely, Management

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Destie N.

10.0

/10

Reviewed 7 week(s) ago

My first experience staying here was pleasant. The staff was friendly and the room was clean.

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Accommodation's Reply

03 Jul 2026

Dear Ms. Desty, Thank you so much for taking the time to write such a detailed review about your stay. Such reviews mean a lot to us and the entire Golden Tulip Springhill Lampung team. We are delighted to know you enjoyed your stay, and your feedback encourages us to continue providing the best service. We hope to welcome you back again soon! Sincerely, The Management

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Golden Tulip Springhill Lampung

Overall Ratings & Reviews Golden Tulip Springhill Lampung

8.9

8.9

8.7

8.8

8.8

Traveller Reviews Golden Tulip Springhill Lampung