7.7
Pleasant
From 52 reviews
Provided by travellers on
Cleanliness

7.7

Room Comfort

7.8

Meal

8.0

Location

7.9

Service and Facilites

7.8

Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Sugoi Residence

Number of reviews per page
20
40
Customer reviews
Profile Picture
Putra P.
icon-origin-TRAVELOKA
5.2
/10
Reviewed 177 week(s) ago
Dirty rooms, dirty toilets, please pay attention to cleanliness. The ac remote and tv were broken.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
24 Mar 2022
Sorry for the trouble you're having, Rahman! We have recorded your experience this time. Rest assured, we will endeavor in the future to ensure a pleasant stay with us. Regards, Ivy
Translated by Google Icon
See original
Profile Picture
Iswanto D.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 237 week(s) ago
the place is nice and the service is also good
Translated by Google Icon
See original
1 people find it helpful
Arwan Fahmi
icon-origin-TRAVELOKA
6.0
/10
Reviewed 248 week(s) ago
The hotel staff is less responsive, dirty towels get clamps.
Translated by Google Icon
See original
Find this review helpful?
Risma
icon-origin-TRAVELOKA
4.8
/10
Reviewed 254 week(s) ago
Tidak bisa check-in alasannya tidak bisa menerima pesanan dari aplikasi.
1 people find it helpful
Paiman Paiman
icon-origin-TRAVELOKA
6.0
/10
Reviewed 265 week(s) ago
We ordered 4 rooms, but the ones that were ready for 2 rooms finally canceled my stay there, asking for my money to be refunded because according to the place, I want to be revoked.
Translated by Google Icon
See original
5 people find it helpful
Profile Picture
Aisyah
icon-origin-TRAVELOKA
6.0
/10
Reviewed 278 week(s) ago
The bed smells, the item has stale blood stains, I think the bed linen has not been changed, maybe 2 times there, like that, the plan to take a break is not immediate, check-out is not comfortable, the Koplan used to say it was like that.
Translated by Google Icon
See original
Find this review helpful?
Joseph G.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
5.1
/10
Reviewed 280 week(s) ago
The room was not clean, the bed linen was dirty, the body was scratchy so the towels didn't smell like toothbrush. Parking is sometimes asked for money to pay.
Translated by Google Icon
See original
1 people find it helpful
Indriaty K.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 281 week(s) ago
The service is good. For the price with what is obtained is pretty good original because of the toilet bowl. TV channels are all very good amenities. It's just so dirty from the towel, sheets, sink. Moreover, the walls of all the rooms booked are full of blotches that do not know what they are. Too bad because the facilities are really good but the dirty is amazing. If cleanliness can be maintained, you can definitely get 5 stars.
Read More
Translated by Google Icon
See original
Find this review helpful?
mohammad r.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
10.0
/10
Reviewed 298 week(s) ago
Okay place. friendly staff good location near everywhere you want to find food really easy thank you sugoi boarding.
Translated by Google Icon
See original
Find this review helpful?
Harneda N.
icon-Business
Business
icon-origin-TRAVELOKA
6.7
/10
Reviewed 299 week(s) ago
I like the friendly and responsive service, it's just that the rooms are not clean, the sheets don't look like there has been a lipstick stain on the blanket but after asking to be replaced the officers immediately replace it, the location is quite strategic, also close to the center of souvenirs.
Translated by Google Icon
See original
2 people find it helpful
Rendy
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.7
/10
Reviewed 303 week(s) ago
Really good, really comfortable, really friendly, safe and clean.
Translated by Google Icon
See original
2 people find it helpful
Gusti P. R. B.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.4
/10
Reviewed 308 week(s) ago
A very comfortable place to stay overnight. Friendly receptionist, clean place, available Wifi and parking. At a very affordable price. Recommended 😃
Translated by Google Icon
See original
2 people find it helpful
You’ve read all the top reviews.
Number of reviews per page
20
40