7.2
Pleasant
From 188 reviews
Provided by travellers on
Cleanliness

7.3

Room Comfort

7.2

Meal

7.6

Location

7.5

Service and Facilites

7.1

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Traveller Reviews OYO 754 Nur Aziziah Guest House Syariah

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40
Customer reviews
Donal S.
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6.0
/10
Reviewed 85 week(s) ago
The warm water is not active, and the price is very different when applied and paid directly and there is no drinking water provided in the room and the bath soap and bath water also contain rust.
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Criszelya R. K.
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5.1
/10
Reviewed 93 week(s) ago
Mohon maaf sebelumnya saya mau jujur ya ka, untuk staf agak jutek saat kami mau check in, saya pendatang dengan tujuan ingin istirahat di penginapan yang nyaman, namun ini sebaliknya, mohon maaf tempat nya jorok, air kuning, masih bau tanah, AC tidak dingin, TV buram semua channel, lantai kotor, lampu remang-remang mau redup tidak diganti, sprei kotor bernoda noda, bed bau apek dan lembab, tidak ada keset lantai, dan saluran air di toilet naik ke atas jadi genangan di toilet nya, banyak sekali minus nya kk, dan yang buat saya kecewa saya reservasi untuk 2 malam, belum ada 24 jam saya di sana sudah check out malam harinya namun uang saya tidak bisa di refund untuk yang 1 malamnya kemudian padahal saya belum pakai. Alhasil jujur kak kami kecewa sebagai pengunjung yang datang jauh dari luar kota, setidaknya kami bayar dan tolong hargai kami itu saja pesan saya agar ditingkatkan lagi fasilitas dan kualitas pelayanan dari karyawannya terima kasih 🙏.
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Nurliansyah
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6.0
/10
Reviewed 94 week(s) ago
Gak ada selimut. Kamar tidak wangi. Sprei tidak bersih.
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FERRY Y.
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5.1
/10
Reviewed 95 week(s) ago
It's scary to know that it's not a suitable place to sleep. Of the dozens of OYO hotels I've ever booked, this is the worst guest house. The AC is not cold, there are lots of ants, the bathroom is not suitable, there is no water in the sink and there is no shower water, the hot water doesn't work because the water pipe is cut, the TV doesn't turn on. The sheets are dirty and used as a mess for company employees, it's really not worth it. Wouldn't stay there even if it was free. The receptionist was rude and asked for forgiveness. Shame on OYO.
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1 people find it helpful
Dian A.
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4.8
/10
Reviewed 103 week(s) ago
The walls were peeled off, the lights were dim, the water from the drilled well was yellow, the reporter leaked so it rained and dripped, and none of the receptionists were friendly.
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1 people find it helpful
Faradibah Elsa Tiani Syambas
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5.4
/10
Reviewed 104 week(s) ago
The air conditioner is not cold, the bathroom is very dirty, the ceiling is dirty. I checked in at 2, checked out at 2.40 pm.
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1 people find it helpful
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Emban s.
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6.0
/10
Reviewed 108 week(s) ago
Photos and original place do not match.
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ayu v.
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6.0
/10
Reviewed 109 week(s) ago
The room is spacious, but smells really, musty, damp. Then the sheets don't seem to be replaced. There are some cleaners but they are "sober cleaning". The wallappers in the room are torn everywhere, the sheets and pillows smell of dust. The bucket in the rusty yellow bathroom. I like staying in a warehouse.
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1 people find it helpful
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Sisca P.
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6.0
/10
Reviewed 115 week(s) ago
Cheap prices, but lack of attention to cleanliness.
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2 people find it helpful
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Randi S.
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5.2
/10
Reviewed 135 week(s) ago
The room was not suitable, the service was not good, not friendly, the clerk was not there so we couldn't check in, only at 12 at night the officer came.
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Accommodation's Reply
29 Dec 2022
Hey Randy! We apologize for your dissatisfaction with our service. Rest assured, we will try day and night to make your future visit more comfortable and relaxing in the future. Greetings, Eva.
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Ahay A.
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6.2
/10
Reviewed 149 week(s) ago
Not clean and the water is dirty.
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Siti Julaiha
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4.8
/10
Reviewed 155 week(s) ago
The staff is jutek, not according to the order.
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4 people find it helpful
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Dwi S. P.
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6.0
/10
Reviewed 155 week(s) ago
The water is really brown, there's no blanket.
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3 people find it helpful
Nadila
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8.5
/10
Reviewed 161 week(s) ago
Standard, the ac is pretty cold.
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2 people find it helpful
Accommodation's Reply
01 Jul 2022
We appreciate your positive assessment! We pride ourselves on serving our guests with an incredible experience. Hello, Simon
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Sulsalman M.
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6.4
/10
Reviewed 162 week(s) ago
Dengan harga yang super murah tentu rasional dengan kondisi penginapan seperti itu, yang perlu diperbaiki airnya warna kuning dan bau tanah, sampai saya harus beli aqua untuk bilas saat mandi dan gosok gigi. Selebihnya untuk ukuran harga segitu standar. AC dingin, kasur lumayan, wifi kencang, dan dekat dengan kantin yang menu makanan murah dan rumahan.
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2 people find it helpful
Accommodation's Reply
30 Jun 2022
Hello Sulsalman! Thank you for sharing your valuable experience and feedback with us. We will try our best to give you a great experience on your next visit. Regards, Amelia.
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Ah Januar A. A.
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5.6
/10
Reviewed 163 week(s) ago
The air conditioner is not cold, the water is cloudy and oily, the room lights are very dark, the room is hot.
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2 people find it helpful
Accommodation's Reply
30 Jun 2022
Hi Januar, We sincerely apologize for the trouble caused. We would like to thank you for sharing the important feedback, we will definitely work on this to make sure your next visit will be a great experience. Greetings, Jane!
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Ririn
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8.5
/10
Reviewed 165 week(s) ago
Good, clean, not bad for staying when traveling with family.
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2 people find it helpful
Accommodation's Reply
16 Jun 2022
We are glad to see that you enjoyed your stay, Ririn! It would be great if you could spread the word among your circle. Have a nice day. Greetings, Jane!
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Randy s. f.
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5.1
/10
Reviewed 170 week(s) ago
The AC is broken, it's not cold, I can't ask for a room change.
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1 people find it helpful
Accommodation's Reply
22 Apr 2022
Sorry for the trouble you're having, Randy! We have recorded your experience this time. Rest assured, we will work in the future to ensure a pleasant stay with us. Hello, Ivy
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Raihan R.
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5.2
/10
Reviewed 172 week(s) ago
AC is not cold, only 1 towel, broken water heater, dirty water.
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Accommodation's Reply
08 Apr 2022
Hi, we are very sorry to know that your experience with us was not pleasant and we will work on your feedback. Regards, Andrew
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Robeth S.
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4.8
/10
Reviewed 181 week(s) ago
The well water is red, dirty & smelly. AC doesn't work. Smell spray.
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Accommodation's Reply
16 Feb 2022
Hey Robeth , It is so disheartening to see our valued guest unsatisfied with our services. Surely, we will work upon your feedback to ensure a better experience in the future. Regards, Masduku!
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