Hello, First of all, Home is very sorry for your bad experience at Home on March 29, 2025. We would like to reply to the following issues: - Regarding the wifi issue, we do not know how the network settings have affected the weak wifi situation. We really have difficulty solving the wifi issue, so we have texted you with the good intention of changing to a room with a view on the lower floor and resetting the wifi modem to have a better wifi signal. However, we have not seen any response from you, so we think the wifi is better now. - Regarding the bath water, towels or bed sheets, we have not received any information from you. Since Home has been operating until now, when Guests staying at Home have problems or requests, we have tried to support them within our capabilities, from early check-in to late check-out, to the need to change rooms immediately for Guests when Home has a clean and vacant room. But it is sad that Home did not receive this information while you were staying at Home so that Home could support you promptly. - As for the invitation to dinner, our family sincerely invited us, not just pretending to be friendly. Some previous guests even asked us to cook for them, such as lunch and dinner. - In addition, if you check out late at 3:00 PM, Home still supports late check out. If you want a refund, Home is ready to refund. Please text your account number to our phone number so we can refund. Best regards.