D***i
8.2
/10
Reviewed 2 week(s) ago
The room is nice, the AC is cold, there is a TV too.
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Bintara Guest House
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Overall Ratings & Reviews Bintara Guest House
Traveloka (182)
8.6
Very Good
From 182 reviews
Provided by travellers on
Cleanliness
8.5
Room Comfort
8.5
Meal
8.1
Location
8.7
Service and Facilites
8.5
People often mention about Bintara Guest House
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Distance to City Center (15)
Accessibility (13)
Staff Friendliness (13)
Ambiance (13)
Surroundings (11)
Family Friendly (11)
Room Space (11)
Bedroom (11)
Check-in/out Time (10)
Bathroom (9)
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Traveller Reviews Bintara Guest House
Number of reviews per page
20
40
Customer reviews
S***a
5.0
/10
Reviewed 2 week(s) ago
I checked in that night because I was traveling for 12 hours. When I arrived, I dropped off my things and wanted to go out for food, but the owner wouldn't let me, saying that once I entered, I couldn't leave. As a result, I didn't stay and wasted my time. I slept with my husband. The driver was only there to drop me off, but he told me to let the three of us sleep in one room.
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k***i
8.5
/10
Reviewed 3 week(s) ago
The hotel staff was friendly. It was a bit tiring carrying bags up the stairs. I'll stay here again sometime in the future.
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RY
Risa Y.
Leisure
9.1
/10
Reviewed 4 week(s) ago
I initially booked a one-night stay on a Monday night through the app. It turned out to be so comfortable, I ended up staying for four nights and just checked out this afternoon. The man was very friendly and helpful. Next time I'm on holiday in Pekanbaru, I'll definitely stay here again.
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Verified Traveler
10.0
/10
Reviewed 5 week(s) ago
The room is clean, the price is cheap, satisfying.
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N***e
8.2
/10
Reviewed 7 week(s) ago
Every time there is an office trip, I always stay here, strategic location, comfortable.
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1 people find it helpful
DI
Dika I.
9.7
/10
Reviewed 8 week(s) ago
The place is nice, clean, and the owner is kind and friendly. I'll definitely be back next time. This is Sharia law, guys. If you haven't yet, don't try it. 😂
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2 people find it helpful
Verified Traveler
Leisure
9.4
/10
Reviewed 9 week(s) ago
Good place to stay, strategic place.
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R***y
9.4
/10
Reviewed 11 week(s) ago
Cheap and clean accommodation, very good
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1 people find it helpful
H***a
9.4
/10
Reviewed 11 week(s) ago
the hotel owner is friendly and kind
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C***e
Staycation
8.0
/10
Reviewed 15 week(s) ago
The accommodation was nice, but when I first entered the room, the air was stuffy. The second room and the first room smelled of cigarettes. So, that night, I bought some air freshener to help reduce the smell. Everything else was pretty good.
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3 people find it helpful
P***I
9.7
/10
Reviewed 17 week(s) ago
It's been my third year staying here... The room is clean, comfortable, cool, the bed for two is big for a standard twin bed, the internet is very smooth... The only suggestion before giving you a room, ask for help checking the toilet, the flusher is working or not, yesterday the flusher didn't work, I had to flush manually.
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2 people find it helpful
I***i
9.1
/10
Reviewed 19 week(s) ago
The owner was friendly, the room was clean, and the air conditioning worked well. However, I'd recommend adding some freshener to the bathroom, as the smell from the drain and toilet was a bit unpleasant. Otherwise, it's great, and it's close to everything.
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1 people find it helpful
D***l
8.5
/10
Reviewed 26 week(s) ago
The hotel staff is very friendly and the service is satisfactory.
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2 people find it helpful
E***o
8.5
/10
Reviewed 32 week(s) ago
Affordable places to stay in Pekanbaru City
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1 people find it helpful
F***l
8.5
/10
Reviewed 40 week(s) ago
Steady steady steady steady steady
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3 people find it helpful
Accommodation's Reply
10 Dec 2025
Thank you for choosing our accommodation and for providing such helpful feedback, which will allow us to further improve our services.
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JG
Janner G.
9.4
/10
Reviewed 46 week(s) ago
The owner is nice and friendly. The rooms are okay. If I go to PKU again, I'll definitely stay here. Oh yeah, at night, there are lots of food vendors along the street.
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1 people find it helpful
Accommodation's Reply
26 Sep 2025
Thank you for giving us your rating, we express our high appreciation to you and we are always ready to improve our service.
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FR
Febrian R.
8.5
/10
Reviewed 48 week(s) ago
friendly. comfortable and clean. and budget accommodation
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1 people find it helpful
Accommodation's Reply
08 Sep 2025
Thank you for using our accommodation, we hope you are given health and success.
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LC
Lucyana C. S.
7.0
/10
Reviewed 48 week(s) ago
The water is so cold. It's hard to take a shower.
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1 people find it helpful
Accommodation's Reply
08 Sep 2025
Thank you for your input. We offer our advice, if any, to address any difficulties, especially those concerning basic necessities like water. Any complaints should be addressed immediately so they can be addressed promptly and ensure your comfort. We received no complaints regarding this matter until you checked out. Anyway, thank you, and we hope your mother recovers quickly and her treatment goes smoothly.
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P***i
Business
9.4
/10
Reviewed 51 week(s) ago
Good accommodation, close to the city center and Pekanbaru Mall. Near a prayer room and in a quiet neighborhood.
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2 people find it helpful
Accommodation's Reply
28 Aug 2025
Thank you for your feedback and rating, we will respond and improve for further improvements.
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