Neustadt Apartments managed by Hotel Central Luzern

Explore Neustadt Apartments managed by Hotel Central Luzern
9.6
Exceptional
From 51 reviews
Cleanliness

9.6

Room Comfort

9.8

Service and Facilites

9.4

Traveller Reviews Neustadt Apartments managed by Hotel Central Luzern

Number of reviews per page
20
40
Top reviews
Teresa
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The apartment was closed to Luzern Train station and Ferry so very convenient getting to other attractions. Apartment was large enough for two adults. The main issues is no A/C and the portable fan unit is not sufficent to keep the rooms cool. The shower curtain in bathroom is not large enough to keep water from spraying onto floor. One last issue is the key. You only get one and you need this to lock the door when you are inside. So if one guest leave and take the key, the other guest cannot lock the door or be locked in and cannot exit.
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Omar
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Una experiencia excelente. El departamento tiene todo lo necesario para poder hacer las comidas. La ubicación es muy buena con restaurantes, shopping y suler mercados muy convenientes. El Staff muy ayudador en todo momento. De lo mejor la chica que nos recibió, gran actitud y muy sonriente.
Elizabeth
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The property is a clean but not upscale apartment. It has no AC but did have fans. The bonus is the location. Very close to the train station and old town shopping. Under the train station is grocery and shops and a short cut to the trains. Street sounds are no problem when the windows are closed. Restaurants are on the street level. The elevator is small but fast. Reception staff, across the street, were helpful and friendly
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Danielle
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Fantastic!
Kelsey
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Apartment had everything we needed except AC, which was particularly noticeable because it faced the afternoon sun and when we finally could open the windows, the train station and an all hours pizza place were right outside. Not a prob, really, unless you are there in a heat wave, which we were. Perks for our fam were the kitchenette, park across the street, and walkability.
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Tony
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great location and roomy apartment. The shower is a bit funky, the floors get very wet, since there's no shower door. Very new interior
Caron
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Very nice apartment, very roomy with well equipped kitchen. Comfortable bed and beautiful view. Great location. The only downside which almost ruined our stay was no air conditioning. There was a heat wave while we were there and it was miserable.
Cynthia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Perfect location, comfortable flat with everything we needed.
Amy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

We loved staying here. And the kids loved that there was a playground across the street. The adults loved that they serve beer at the Cafe next to the playground.
Valentina
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Nice place but no AC.
Janani
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

We had a great time in Lucerne by staying at this property. The apartment had evertything we needed and was very comfortable. Given how Lucerne is so expensive this gave us the opportunity to make simple breakfast, stock up the fridge with essentials and heat up frozen meals. The place is less than 5 mins from the train station and close to all other places.
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Janet
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Everything was fantastic, except double bed was in a corner, so one side could not get out of their own side
Judy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

The one bedroom apartment was spacious and clean and had everything we needed. The bed was very comfortable, and we slept better here than anywhere else on our trip. The location was fantastic. The second half bath made it easier with three of us staying here. A little expensive, but everything in Lucerne is, so overall value was good.
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Sarah
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Super convenient and easy - a bright, spacious apartment, with a friendly and helpful staff from the Hotel Central. Staying here was the best decision made so far this vacation!
Anthony
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

Perfect apartment and location for a family stay in Lucerne.
Hwee Hoong Michelle
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

The check-in/out process was easy. The staff at reception were very friendly and apartment had everything we needed.
Jonathan
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

Excellent location, great staff and service.
Angela
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

Absolutely amazing stay for 3 nights in this beautiful apartment and very central to everything we wanted to do and see! Highly recommend for a short stay. Wish we could have stayed longer
Muniba
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

Nice property close to the train station. Very convenient . Check in is at Central Hotel and then apartment itself is down the road in a separate location. We had delayed baggage from our flight which was later delivered to the hotel. No one notified us until when it was time for check out we asked about our baggage. If we had not asked we would have missed it. Otherwise clean and wonderful location.
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Inderprit
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

Dislikes- Drainage in the shower room was not good. The wash basin drainage was poor. When reported to the girl at reception, her question was offensive implying we had put something down the sink. We also had to wait for 40 minutes to check in as the apartment wasn't ready. Nico the Concierge who we dealt with was excellent,very helpful and friendly. If you want a good view then unfortunately you will be staring at a side wall of a church. We were not bothered about the view so was ok for us. The apartment should be checked for proper drainage etc before the next guest moves in. Likes- The apartment is very cosy, spacious and homely. It has everything you need for a comfortable stay. Only 4 to 5 minutes walk from the station. We can stay here again. Owners please advise staff to not accuse guests for something they report. Please thoroughly check the drainage before the next guests arrive.
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Number of reviews per page
20
40