Overall Ratings & Reviews Wyndham Grand Plaza Royale Yuzhou Xiamen

Lovely hotel, and great position. However Wifi was not good if you need to work using the usualy Western programs. My Room, although non smoking had a stale smoke smell to it, and even though the room had A/C, the temperature was set centrally, and you could not adjust it on a room by room basis!

隔音不好。服务人员很多素质不够。很难相信这是五星级酒店的服务。Room Service给错食物，少给食物，食物与描述不符合。前台犯错，三楼通过健身房服务人员态度很不专业，好像没住过温德姆不知道去健身房的流程很不应该一样。内部沟通有误，半夜错送东西到我房间造成打扰。总之真的非常非常失望。