The room was very cold. We told the desk but nothing happened. I had to sleep far away from the window which was wet with moisture all over. I had to wear my parka to sleep. What a terrible nightmare!! I don’t go back to that hotel.

Great little hotel

Excellent location, easy free parking close by. Very good value for money. Friendly and helpful staff.

Very nice hotel with very helpful staff. At the center of Amboise. Just few minutes walk to the Chateau.

Nice small breakfast buffet, utilitarian room, perfect location…and public parking across from the hotel- with easy access for all types of vehicles…

Great location and very friendly staff. The breakfast selection exceeded expectations.

Nice hotel near downtown within walking distance from the chateaux. Free parking lot across the road. Nice modern rooms with AC.

I will not recommend this hotel. Too expensive for what it is! Toilet seat broken, long to get hot water. The bed is to low!

Great location , plenty of dining options in area and a short walk to the chateau

My daughter and I stayed here for two nights. The staff was so incredible. They were making some construction updates to the hotel while we stayed and as a result we had some issues with our room and the gentleman at the front desk was so incredibly helpful. And they gave us so much great advice about where to park and what to do nearby. The room was small but matched the listed description, so it was exactly upon our expectations. Would stay here again.

Convenient location near the chateau. No staff for evening check in. No elevator and narrow, steep stairs. Ceiling mold above the shower. Needs renovations.

Shower is so small to get in and out of, so door very loose. Wifi very poor, and had to change room as the tv not working. Also no lift.

The hotel is nice, clean and strategic. You could walk to St Michel for 1 hour. The owner is ver friendly and helpful. For those who come in after 8pm,make sure you call thm so they an leave you a key in the" mail boxes" in fron of the entrance/restaurant

Conveniently located Amiable staff

I reserved a riverfront room (and paid extra for it) but was not given one. The sheets were dirty, with sticky stains on them. The bathroom was very small and also smelled strongly of sewage. It was not worthy for what we paid for. Not recommended.

they changed my room to another building. Parking was remote

Located in the charming town of Amboise, this no-frills hotel is a great value for the Loire Valley. The room was clean, the bed was comfortable, and the bathroom even included a hair dryer. We arrived after hours and thanks to an email with a door code, were able to settle in quite easily. With so many shops, restaurants, and even an iconic chateau nearby, Hotel Lanex and Amboise won't disappoint.

Our room was fresh, clean and comfortable. Loved the fluffy towels! Easy walking distance to old part of town and dining areas. Friendly, helpful and welcoming staff.

We stayed at this Hotel Lanex for two nights. It was a good location but… The sewerage from the toilet came up into our shower base. There where little flies buzzing around it- so disgusting. I told the receptionist and they seemed to know about this issue already so they moved us to a different room. The lock on the overnight access did not work one night so anyone could have walked in from the street straight into the hallways of the hotel. The wifi did not work on our last night or in the morning when we were checking out. I asked the receptionist for a reduction in price and they told me to email the manager. I emailed the manager who did not want to offer me a reduction / partial refund. Instead they said they would ‘make a gesture’ to me when I stayed with them next. I will not be staying there again

First time I've ever walked out of a hotel and found another place to stay. We booked the Lanex because it looked like a good value 3-star property in a good location, central to all the chateaux... and it would have been if it was liveable. Despite claims on Expedia about 3-star rating, the sign outside is 2-stars (I'd call it 1.5). The room was poorly maintained. Mould on the ceiling outside the ensuite. Bathroom fittings falling apart. Mouldy smell everywhere. Room was not as clean, bright or modern as depicted - had obviously not been renovated for a long time. The receptionist tried to be helpful. He agreed that room was unsatisfactory but the hotel was full, he apologised for the state of the room and helped us exit the hotel with our bags but he couldn't help with a refund because the stay was prepaid through Expedia.