Overall Ratings & Reviews Hotel Belaroia

Staff was excellent.

Staff was excellent

Great room, Spa excellent, wide breakfast selection, cool bar with light menu

We really enjoyed the stay. The staff were very friendly and helpful. We able to check in little bit early for no extra charge since the room was ready. The room was comfortable and clean. We appreciate your great service!

The hotel has a very convenient location: across the street from the Gare and about a 10 min walk to the city centre. The front staff however wasn’t the most welcoming or friendly. Most times they didn’t even greet you or look up when you walked into the hotel. A couple of front staff were friendly but most weren’t. So not exactly the most warm reception. The rooms also looked a bit beat up, but they were quite spacious.

All good. Great restaurant on site

Very unique property very special city in the old town hard to find, the staff was great very accommodating Great Breakfast, had great time in short stay

Great location (not sure if you arrive by car?). The hotel looks quite new but not equipped to high standard, our room had a leaking shower, stains on carpet, broken table leg and holes in wall which had been roughly filled. Maybe it’s a party hotel? The rooms are soundproofed from corridor but not each other. We heard a dog barking for an hour, and could hear people above us. Some staff were friendly and spoke a little English, but some only speak French, I was able to communicate but if you don’t speak French it could be a problem? I can’t put my hand on my heart and recommend, not sure how it got such good score on hotels.com.

Nice design, nice rooms but limited lighting in the duplex room (I know design principles quite well and the lighting while mood focused was just poor in the room). Carpets were stained pretty good also. However, staff were nice and helpful, bed very comfortable and a convenient location. From the outside looking in, I would have considered a slightly better interior

Size of the room ok (and of the tv screen!) Bar ok with funny staff

Nice restaurant

Literally steps from the train station. Great location within walking distance to Place de Comedie, shopping and restaurants. The room was spacious with a comfy bed and big bathroom. Will stay there again for sure

Location of the property is in an excellent walking reach to the main town square and other excursions. Eat out options were brilliant. Hotel staff was very helpful and approachable. Hotel rooms were in an excellent condition with very comfortable mattresses and pillows.

Very modern and convenient location right next to the train station. Clean and modern with all the amenities. Rooms were very comfortable except that the pullout couch for our daughter had a bar in the middle horizontal that made it uncomfortable sleeping normally (she had to sleep sideways).

Perfect location close to the train station!

Our A/C did not work. We paid for an extra large suite to accommodate our family of four. The hotel made us pay for two standard rooms in order to address the A/C issue. We were happy the hotel found us rooms with working A/C, but this should have been free of charge. The rooms were not clean - showers needed a scrub, stains on bed linen.

Pleasant hotel in good location. However it was unacceptable to have no working fridge in the room. There was a fridge but hotel policy dictated that it was not to be cold. Never encountered that before. It is like having a shower that has no water ! Also no green tea available.

The bathroom did not have a proper shower

Nice hotel. Friendly staff.

I reserved a room for 2 adults and 2 kids, I receive the smaller room probably in the hotel, and the sofa cama don’t have sheets and a blanket.