9.2
Exceptional
From 188 reviews
Cleanliness

9.6

Room Comfort

9.0

Service and Facilites

9.4

Traveller Reviews Villa Genesis

Number of reviews per page
20
40
Top reviews
Jeff
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

High end boutique hotel, lovely staff, beautiful pool, perfect location, highly recommend!
Gary
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I could not reccomend a hotel higher than this place. The staff are so helpful, the food is world class, the building and grounds are perfect and the pool is an osias. Stay here only if you want perfection-
Brenna
icon-with Friends
with Friends
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We chose Villa Genesis expecting a relaxing boutique luxury experience in Menton, but unfortunately our stay fell well below expectations. Our arrival began poorly after we walked from the train station with our luggage because we had been told transportation assistance wasn’t available, only to later learn the hotel could have arranged it. After arriving exhausted, hot and dehydrated, we were met not with a warm welcome but with confusion over how we had entered the property. Throughout check-in, several front desk staff displayed dismissive attitudes, visible eye-rolling, condescending behaviour, and a lack of professionalism that was shocking for a hotel marketing itself as a luxury property. The first room bore little resemblance to what had been described, and we ultimately paid to upgrade after an unnecessarily stressful process. Service at the pool restaurant was equally disappointing. A simple request for a cheese platter became an uncomfortable interaction marked by inconsistent information and an unfriendly attitude. In our upgraded room, water spread across the bathroom floor outside the shower, causing me to slip and fall—a serious safety concern given I’m recovering from a major ankle injury. We were also repeatedly awakened by leaf blowers and loud staff conversations immediately outside our room early each morning. I do want to recognize Luciano, Jess, the young woman who showed us alternative rooms, and the gentleman assisting with luggage, all of whom provi
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Stephen
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Villa Genesis is a totally unique, boutique hotel, accessible on the main road into Menton. Staff are all incredibly welcoming and helpful, speaking superb English. Our room was the "cosy" option - it's small, but well appointed. Bathroom is excellent, although you can flood the shower, if not careful. The room was cleaned well each day, although there was always a little item missing - we had bottled water left by the bed on 3 out of the 7 days and the coffee and tea sachets were not refreshed every day. Swimming pool is delightful with good amount of canopies but gets full quickly. Do not consider ordering a poolside drink as these are priced exorbitantly! Breakfast was typically continental and not included in the room rate, so we only sampled it twice. Enjoy the hotel for what it is, brilliant service and accommodation on a lovely historical villa.
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Jodie
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Beautiful hotel, everything about it was 5star. Lovely friendly staff
PING
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Clean room with marble bathroom and all necessary amenities. High ceiling is wonderful. Room is on the smaller side. Convenient location close to beaches and ocean. On site parking is spacious, pool area is ok.
Melissa
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

This is a wonderful place!
Tatiana
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

1 night, breakfast was fresh, stuff was friendly. Will stay again.
Linda
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Fantastic hotel, friendly and warm staff! Rooms are clean, breakfast great and location perfect👌 Loved everything!
Daniel
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great little hotel. Very attentive staff.
Erika madeira Kliauga-de
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Nice rooms not good location
Christine
icon-with Partner
with Partner
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

It was fabulous. Everyone was wonderful and the Villa was exceptional. Thank you!!!
Fabricio J
icon-with Partner
with Partner
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Great place to stay at in Menton. I forgot my prescription sunglasses and they are going to send the to me. Thank you so much
Peter
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

I am not sure about this property. We had ground floor facing street and just none stop scooters and noise. No complimentary water given, construction next to property with workers looking over the pool. For the price we paid to stay here it was simply not worth it . I will give positive note to the bell hop / staff helper did not catch his name but he went above and beyond help and very friendly and courteous .
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Eric
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Pleasant hotel. The five-star rating it recently received is stretching the definition of five stars a bit.
Denise
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Villa Genesis is a lovely boutique hotel, a well maintained property. Our room was large, stylishly appointed and very clean. The staff are exceptional both helpful and friendly.
Erica
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

The staff were very friendly. Breakfast was great!
Andrew
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Tres chic!
SVETLANA
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Wonderful place! and very family villa hotel And if you need Champagne glass you will receive, be sure)
Timothy
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Hotel was beautiful. Staff was amazing. The breakfast was great. Location was perfect we loved Menton. I just have to say we had nothing but problems with our room and the hotel was fully booked. The staff was very kind and did their very best to accommodate. Room 005 at the time of our stay had no a/c so they put in a rolling window unit kind of a/c. Another room issue was the wifi never truly worked consistently. These were minor annoyances to us. And like I said the hotel staff was great and were able to accommodate us considering. Even still I just felt obligated to put these details in a review. No other room seemed to experience these issues. If I were to suggest anything just ask ahead of time if issues in that room are fixed and if not hopefully another will be available. It is a beautiful and very nice property in a great location.
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