Our room had no window. Tv only worked at night and channels were aimed at children or game shows. No CNN, no international news. No hair conditioner. No wash clothes. Bare bones room. It was roomy, but bare. Breakfast buffet was expensive. One could not order just coffee and a roll.

The place was impecable, housekeeping did a great job cleaning the room. My only complain is that there were no windows in the room, no microwave not even a coffee maker. Also, breakfast prices are too high. They should consider better prices for the food.

Good

Buen lugar y buena atención

Clean and quiet

La camas están muy cómodas, habitación grande. Muy limpio. Buena atención del personal.

Room was nice

Room was nice

Amazing place

Amazing service from all employees

Comfortable beds, coffee maker, walk in shower, refrigerator, and big screen TV. Not a complaint, but an observation--the only down side to our stay was limited food service during the beginning of the week, but there are restaurants neaby.

Cleanliness

Buena estancia

Excellent place with Excellent staff. Super friendly and attentive. Rooms looks exactly like the photo. Highly recommended it

The best experience at Puebla my favorite place to visit and stay. Love it “””””

It is the second time I have stayed at this property and we love it. The service is good and the hotel is beautiful. We have always enjoyed our stay here. All the employes are always willing to assist.

All good, the only thing i would like to recommend is hire more staff for important dates

Excellent service 100% everything

La localización es excelente, pero el hotel deja mucho que desear

Food options are limited