Serenity Hotel Boutique by Alsol

Explore Serenity Hotel Boutique by Alsol
9.0
Exceptional
From 573 reviews
Cleanliness

9.2

Room Comfort

9.6

Service and Facilites

9.2

Traveller Reviews Serenity Hotel Boutique by Alsol

Number of reviews per page
20
40
Top reviews
Rebeca
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

El hotel es precioso, buena ubicación. Fue un viaje familiar
Jenna
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean room, great setup, fantastic location. Staff are amazing.
Kristina
icon-with Partner
with Partner
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The beds were right next to the door and you could hear everything. The water never got warm. Not great
Edy
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

La coordinación de Rexp
Padmaja
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Don’t opt this hotel for breakfast. They say it’s included but it’s very very basic. Not a lot of options. Just an omelette and some fruit. Parking was ok. But it’s a very small parking lot.
Victor
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We went to our honeymoon with my wife. The hotel is good and it has a great location if you want to be near the fifth avenue but not so near. The observation
Dayana Patrícia
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The apartment was great! Clean and everything worked por perro y
Stephanie
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Amazing stay. Stay was friendly & informative with great recommendations. Location is quiet & perfect. Would stay again. Only complaint was the shower head was oxidized besides that everything was great. Comfy beds, beautiful room & kitchen
Charles
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Our favourite place to stay in PDC. The location is perfect for our favourite places to dine (calle 38). 5th ave is close but you are away from evening noise. We love how peaceful and clean the hotel is as well as the large rooms.
Sekina
icon-with Friends
with Friends
2.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

This hotel is very dirty with stains on all the furniture. The towels are a dingy gray color and most of them frayed at the edges. I had no hot water for 4 days. When we informed the staff of the water issue, she said | probably just don't know how to operate the shower! Pool had a beer can floating it. I ordered the mango habanero chicken wings which tasted like they were boiled in orange jam. Overall not a good experience. There tons of cute hotels in the area and this one looks good in picture but definitely not in real life
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Mabel
icon-with Partner
with Partner
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The room we had was very basic. A bed, a desk, two night stands, tv, luggage stand, armour with a safe. The bath room was clean with a couple towels and basic toiletries. The a/c worked well and the bed was comfortable. The staff was helpful. They only provide housekeeping every other day.
Michael
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great experience overall
Fernando
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

They upgraded me to suite for free.
christina maria
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Very clean, very polite staff located in a very nice area where you could walk around and see many different parts of local life and culture. It was really a great weekend. Our room was not ready for whatever reason and so they gave us the penthouse, and that was the most gorgeous room we have ever stayed at anywhere in the world, and we travel frequently
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Maryse
icon-Family
Family
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

This place has seen better days. They promote a full kitchen but there are no utensils to cook or to eat. Towels and bedding are clean but I can’t say the same for the rest. Desk receptionist Fernanda was very welcoming and helpful
Janice
icon-with Friends
with Friends
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The room was beautiful, clean and in a great location. Staff were friendly and helpful. The hot water was a tiny bit iffy and there was a lot of constructuon noise. But we lo
Anargyros
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Very good hotel
Anargyros
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Very good hotel
Amy
4.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

There was no running water. The elevator was broken. The pool pump was broken, so the pool was dirty. Room had a weird smell. Very disappointing.
Yolanda
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Muy bueno el lunar nos encanto todo.
Number of reviews per page
20
40