Traveller Reviews Serenity Hotel Boutique by Alsol
Number of reviews per page
20
20
40
40
Top reviews
Rebeca
with Children
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
El hotel es precioso, buena ubicación. Fue un viaje familiar
Jenna
with Friends
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Clean room, great setup, fantastic location. Staff are amazing.
Kristina
with Partner
6.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
The beds were right next to the door and you could hear everything. The water never got warm. Not great
Edy
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
La coordinación de Rexp
Padmaja
6.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Don’t opt this hotel for breakfast. They say it’s included but it’s very very basic. Not a lot of options. Just an omelette and some fruit. Parking was ok. But it’s a very small parking lot.
Victor
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
We went to our honeymoon with my wife. The hotel is good and it has a great location if you want to be near the fifth avenue but not so near. The observation
Dayana Patrícia
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
The apartment was great! Clean and everything worked por perro y
Stephanie
with Partner
8.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Amazing stay. Stay was friendly & informative with great recommendations. Location is quiet & perfect. Would stay again. Only complaint was the shower head was oxidized besides that everything was great. Comfy beds, beautiful room & kitchen
Charles
with Partner
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Our favourite place to stay in PDC. The location is perfect for our favourite places to dine (calle 38). 5th ave is close but you are away from evening noise. We love how peaceful and clean the hotel is as well as the large rooms.
Sekina
with Friends
2.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
This hotel is very dirty with stains on all the furniture.
The towels are a dingy gray color and most of them frayed at the edges. I had no hot water for 4 days. When we informed the staff of the water issue, she said | probably just don't know how to operate the shower!
Pool had a beer can floating it. I ordered the mango habanero chicken wings which tasted like they were boiled in orange jam. Overall not a good experience.
There tons of cute hotels in the area and this one looks good in picture but definitely not in real life
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Mabel
with Partner
6.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
The room we had was very basic. A bed, a desk, two night stands, tv, luggage stand, armour with a safe. The bath room was clean with a couple towels and basic toiletries. The a/c worked well and the bed was comfortable. The staff was helpful. They only provide housekeeping every other day.
Michael
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Great experience overall
Fernando
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
They upgraded me to suite for free.
christina maria
with Partner
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Very clean, very polite staff located in a very nice area where you could walk around and see many different parts of local life and culture. It was really a great weekend. Our room was not ready for whatever reason and so they gave us the penthouse, and that was the most gorgeous room we have ever stayed at anywhere in the world, and we travel frequently
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Maryse
Family
8.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
This place has seen better days. They promote a full kitchen but there are no utensils to cook or to eat. Towels and bedding are clean but I can’t say the same for the rest. Desk receptionist Fernanda was very welcoming and helpful
Janice
with Friends
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
The room was beautiful, clean and in a great location. Staff were friendly and helpful. The hot water was a tiny bit iffy and there was a lot of constructuon noise. But we lo
Anargyros
8.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Very good hotel
Anargyros
Leisure Family
8.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Very good hotel
Amy
4.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
There was no running water. The elevator was broken. The pool pump was broken, so the pool was dirty. Room had a weird smell. Very disappointing.