Overall Ratings & Reviews Hotel ZIZI Kyoto Gion

Check in was a bit confusing. There was no one on site even though we areived within the time frame. Room was comfortable and clean. However the stairs are incredibly steep and narrow. We were on the 3rd floor with lots of luggage. No elevator.

Inside of the room was big and nice (especially the bathroom), but be aware there is no elevator and very limited staff. This hotel does not offer luggage delivery but the family mart located two minutes away does offer it. Also, they weren’t super clear about the room cleaning policy (you have to message them to receive cleaning which is definitely not typical for a hotel to do). The area the hotel was located in was very convenient. Overall it was okay, but be mindful of the limitations.

The only issue was no microwave as advertised. Other than that it was a nice quiet comfortable nook that had style. Would recommend.

We enjoyed our stay.

A little bit out of the way but so very comfortable with a huge suite. Would definitely recommend!

it was a great stay at a reasonable price

The entry to the hotel was easy. I couldn’t find the lounge or paperwork to properly sign in. The resident next door came out yelling if she even saw a foreigner near by. She scared my children and was completely over-the-top. The room was very nice but we would’ve liked an interior lock. The room was very stylish and comfortable.

The room looks nice but there are dust everywhere. They don’t pick up trash and they don’t clean the room daily.

Property is beautiful and located in a nice area. However, the place wasn’t clean, carpet wasn’t vacuumed and the place is very dusty. There is no staff at anytime for us to ask questions or request anything that we need.

Very convenient location close to restaurants shops and transportation. Very quiet street, excellent very happy with our stay

Wrong code for the hotel front door was given. It happened at the beginning and also after a few nights stay. There was a big cockroach in the room after our first entry.

Worked out well. The only issue we had was a delay on getting us the self check-in information. We had no idea what to do when we got there. Then in the middle of our stay the code to the front door and our room was changed and we couldn’t get in.

The hotel was spacious but you felt more like you were staying in a hostel not a hotel. The front end person was around from 11-7, but if u had questions or needed info at check out you were on your own

Cute

Hotel ZiZi Kyoto Gion was one of the best hotels for children I have ever stayed in. Hotel rooms are hard with a 10 month old and a 3 year old, but Hotel ZiZi was so children friendly it made it easy. Even with being on the fourth floor, we were able to park our double stroller under the stairs. The staff was incredible. We got there early and they let us check-in and leave our bags while we walked around and went to a Tea Ceremony. Anytime we needed to get to an address the staff just put it right into our phone. At the end of our stay we checked out early and were able to leave our bags there while we went for photos and the Kimono shop. The hotel room was clean, and so comfortable for a 10 month old and 3 year old to crawl around and play. The shower/bath combination was perfect for a family of five where you could get ready while someone else was showering. The hair products in the bathroom and face spreads were luxurious and we were surprised by a full Dyson hair dryer and curling iron set. We also had two children with extreme jet lag from the USA so it was a safe area to walk at 2:30am and 5am on our family walks so we didn’t wake up the rest of the tenants. On our early morning walks we always stopped at the family marts that are open 24 hours for snacks and coffee. We would give this hotel a 10 out of 10 stars, and tell any family to come to this hotel!

Rooms are large which was nice for Japan.

Please be aware, this hotel has no elevator and the stairs are a bit on the narrow side and pretty steep. Check-in was fairly easy and completely contactless. Actually, I did not see one hotel staff person on my entire 3 night, 4 day stay. The hotel did send me instructions ahead of time and there was a note stuck on the door when I arrived. It wasn’t an inefficient process but definitely impersonal. The room was pretty nice. It would have been nice to have some extra pillows as there was only one to each bed and the pillows were pretty small. There were some throw pillows as well but those weren’t as comfortable to use. It also would have been nice to have some additional outlets throughout the room. The bathroom has most general amenities as well and beauty products. But the products were all in large bottles that have lasted through a number of guests that I’d prefer not to think about. The q-tips and beauty pads were not individually packaged so that wasn’t great either. A couple of pros to this hotel… The hotel offers free bottles of water in the mini fridge which is always great! The key code access throughout is quite convenient so you don’t have to worry about losing a key card.

Absolutely the best location - easy to get to so much of the treasures of Kyoto. Enjoyed sleeping on a tatami mat and futon in a room set for three. Towel size was fine for me, but a little small for larger folks.

Low key establishment. 6 rooms in this hotel so it feels cozy. Beautiful room and close to all my favorite things to do… cafes, historical sites, and shopping.

This is well located with nice rooms and good atmosphere. There is no elevator so if you have accessibility issues, it is not for you. In Gion but on a quiet street so you can get to restaurants and shops but still get a good night's sleep.