9.2
Exceptional
From 28 reviews
Provided by travellers on
Cleanliness

9.3

Room Comfort

9.1

Meal

9.0

Location

9.3

Service and Facilites

9.0

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Traveller Reviews Aurora Premium Hotel & Spa

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40
Customer reviews
I***I
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Absolutely a great stay at Aurora Premium Hotel. We booked two rooms, and both were cozy and clean, with good water quality too. The location is perfect – right in the Old Quarter, within walking distance to many shops and tourist attractions. Their breakfast was nice, and I loved that they served pho every day – my comfort food while in Vietnam. The staff were extremely friendly, which made us feel welcome. We even decided to book again after our two-day trip to Sapa, staying here for a total of four room nights. Definitely a place we’d return to next time!
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Dinh T. T. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
Everything is great! I recommend this place when I need to stay in the old town!
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1 people find it helpful
Ferry
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 29 week(s) ago
That's so perfect. I have great stay, the staff very kindfull, room clean, ac central, that breakfast so good. They have nice pho.
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Guest
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 32 week(s) ago
The staff was very friendly and they assisted us in changing the room due to the noisy environment arround. However, the rooms are poorly soundproofed and some of them quite small. The breakfast was modest for vegetarian options. The hotel is placed in the old city which makes the area crowded and noisy. A 10 for the the staff and a 7 for the hotel.
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Nguyen T. T. T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 34 week(s) ago
Central location, enthusiastic and attentive staff, clean hotel! 10 points for quality!
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+5
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Thanh V.
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Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 53 week(s) ago
Friendly and enthusiastic staff, convenient location, clean room
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Thi Tam Nguyen
icon-origin-TRAVELOKA
8.5
/10
Reviewed 57 week(s) ago
Very satisfied. I will book more rooms here
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1 people find it helpful
Guest
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 58 week(s) ago
The hotel is conveniently located near delicious restaurants in the old town and the interior is also very beautiful. The staff are friendly, enthusiastic and very supportive of customers. My son gives me 10 points and my family will continue to stay here the next time we come to Hanoi.
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Phan T. T. L.
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Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 61 week(s) ago
All great, reception staff friendly and helpful. Clean room, good breakfast, nice view.
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1 people find it helpful
DAMANHURI
icon-origin-TRAVELOKA
9.7
/10
Reviewed 79 week(s) ago
Location very good, will stay here when I visit Hanoi.
1 people find it helpful
IRVAN M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 101 week(s) ago
Nice hotel in the middle of the Old square.
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Reny H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 102 week(s) ago
Nice and friendly staff, clean room, great location, good food.
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Tran T. M. A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 117 week(s) ago
Except for the damaged room card, I have to ask the staff to open the door, other services are ok.
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2 people find it helpful
Daria Mai
icon-origin-TRAVELOKA
9.1
/10
Reviewed 126 week(s) ago
Hotel in the perfect location in old town Hanoi. Breakfast buffet is good and varied, although we really missed cappuccino/fresh juices and the staff could have been more attentive to refill the buffet. We had a room without window that was not overly comfy, but did the job. The staff was super sweet, especially Mr. Bean and Ms. Irene. Thanks for having us.
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Tuongvu
icon-origin-TRAVELOKA
8.8
/10
Reviewed 156 week(s) ago
Easy for booking and staying.
2 people find it helpful
Steve T.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 158 week(s) ago
Good rooms, clean and very central to eveything.
2 people find it helpful
Nguyen M. N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 163 week(s) ago
Nice hotel and the staffs are friendly.
2 people find it helpful
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