Overall Ratings & Reviews Yotelair Singapore Changi Airport
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Traveloka (566)
Other sources (890)
8.4
Very Good
From 566 reviews
Provided by travellers on
Cleanliness
8.8
Room Comfort
8.4
Meal
8.1
Location
9.0
Service and Facilites
8.4
People often mention about Yotelair Singapore Changi Airport
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Staff Friendliness (9)
Check-in/out Time (8)
Bedroom (8)
Ambiance (7)
Room Space (6)
Bathroom (6)
Hotel Area (6)
Accessibility (5)
Surroundings (4)
Soundproof (4)
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Traveller Reviews Yotelair Singapore Changi Airport
Number of reviews per page
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40
Customer reviews
C***a
9.7
/10
Reviewed 2 week(s) ago
I spent one night in Yotel because of connecting flight. I checked in very late, the staff was not very friendly and the lobby was a bit hot (maybe there was something wrong with the AC). The room was clean and sufficient for airport hotel. However I dis have some problem with my room AC in the beginning then a staff helped. They provided coffee and tea and there is a lounge area with a great view of the waterfall. Check out time was at 9 o’clock in the morning which was not so fine for myself, and the staff called reminding like 2 minutes past nine, really not so chill. Overall the stay was ok, but it was a bit overpriced for the serviced we received.
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ct
charles t.
Leisure
9.1
/10
Reviewed 4 week(s) ago
very small room, but worth with the price and location
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Accommodation's Reply
08 Jul 2025
Dear charles t.,
Thank you for your review, and we're pleased that you enjoyed the location. We look forward to welcoming you back during your next layover in Singapore.
Warmest Regards, YOTELAIR Singapore Changi Airport
E***N
Transit
8.5
/10
Reviewed 8 week(s) ago
Great location in Jewel, great location for those who transit in SG
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Accommodation's Reply
08 Jul 2025
Dear Guest,
Thank you for your review, and we're glad you enjoyed the location. We look forward to welcoming you back during your next layover in Singapore.
Warmest Regards, YOTELAIR Singapore Changi Airport
Rj
Rahma j.
8.5
/10
Reviewed 9 week(s) ago
Even though the room is small, it is still comfortable.
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Accommodation's Reply
08 Jul 2025
Dear Rahma j.
Thank you for your review, and we look forward to welcoming you back during your next layover in Singapore.
Warmest Regards, YOTELAIR Singapore Changi Airport
P***i
9.4
/10
Reviewed 11 week(s) ago
The room is very nice.
I like it very much. I will come again next time.
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Accommodation's Reply
19 May 2025
Dear Guest,
Thank you for your review, and we look forward to welcoming you back during your next layover in Singapore.
Warmest Regards, YOTELAIR Singapore Changi Airport
JT
Jakub T.
Transit
8.7
/10
Reviewed 11 week(s) ago
There are no luggage storage facilities.
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Accommodation's Reply
19 May 2025
Dear Jakub T.,
Thank you for your review. The Hotel is only permitted to store luggage for guests who are waiting to check in to their cabins. Nevertheless, we have partnered with Smarte Carte Baggage counter in Level 1 for a discounted rate on their baggage storage services. We hope that this will not deter you from returning to the Hotel during you next layover in Singapore.
Warmest Regards, YOTELAIR Singapore Changi Airport
I***i
Transit
8.2
/10
Reviewed 11 week(s) ago
Convenient and close to the terminal.
1 people find it helpful
Accommodation's Reply
19 May 2025
Dear Guest,
Thank you for your review, and we look forward to welcoming you back during your next layover in Singapore.
Warmest Regards, YOTELAIR Singapore Changi Airport
A
10.0
/10
Reviewed 13 week(s) ago
Great hotel, clean and it's in the airport.
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Accommodation's Reply
19 May 2025
Dear A W,
Thank you for your review, and we look forward to welcoming you back during your next layover in Singapore.
Warmest Regards, YOTELAIR Singapore Changi Airport
C***s
Transit
8.7
/10
Reviewed 16 week(s) ago
As expected, the room was very small, but it's OK since I just need to rest for a few hours. I suggest the bed should be standard, not the one that can be put upright.
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Accommodation's Reply
08 Jul 2025
Dear Guest,
Thank you for your feedback, and we're glad you got some rest between flights. All our cabins are fitted with Smart Beds that could be reclined and laid flat via the button on the bedside panel to suit our guests' preference. We look forward to welcoming you back during your next layover in Singapore.
Warmest Regards, YOTELAIR Singapore Changi Airport
L***a
8.8
/10
Reviewed 16 week(s) ago
If possible, provide a doormat in the room because if there is no doormat, the floor will be wet.
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Accommodation's Reply
08 Jul 2025
Dear Guest,
Thank you for your feedback. This is not our usual standard and we regret that we did not meet your expectations. We have addressed this with our Housekeeping team to ensure that bathmats are placed in all our cabins. We appreciate your taking time to provide us the feedback and it is through such interactions that we can continue to improve ourselves. We look forward to welcoming you back during your next layover in Singapore.
Warmest Regards, YOTELAIR Singapore Changi Airport
YA
Yurry A.
Staycation
6.8
/10
Reviewed 17 week(s) ago
Overall this hotel is ok even though it is very expensive, only the human resources are not so good. My toilet had a problem from the night I reported it until the morning there was no response.
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Accommodation's Reply
08 Jul 2025
Dear Yurry A.,
Thank you for your review. This is definitely not our usual standard, and we regret that we did not meet your expectations. We have addressed this with our engineering team and checks are in place to ensure functionality in the cabins. We have also reminded the team on the importance of responding on time. We appreciate your taking time to provide us the feedback and it is through such interactions that we can continue to improve ourselves. We hope that this will not deter you from returning during your next layover in Singapore.
Warmest Regards, YOTELAIR Singapore Changi Airport
D***y
10.0
/10
Reviewed 20 week(s) ago
Friendly staff, hotel in the airport! No need to panic about missing your flight, because you only need to walk a little for 5 minutes to get to the gate 😁😁😁 The hotel is also comfortable, even if I bring a toddler, it's comfortable, the concept is cute, clean
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1 people find it helpful
Accommodation's Reply
08 Jul 2025
Dear Guest,
Thank you for your gracious review, and we're glad you rested well without worry before your next flight. We look forward to welcoming you back during your next layover in Singapore.
Warmest Regards, YOTELAIR Singapore Changi Airport
A***i
9.4
/10
Reviewed 25 week(s) ago
We stayed here because we were in transit. The room was small but comfortable enough and we could sleep well to rest before continuing our flight.
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Accommodation's Reply
08 Jul 2025
Dear Guest,
Thank you for your review, and we're glad you rested well before your next flight. We look forward to welcoming you back during your next layover in Singapore
Warmest Regards, YOTELAIR Singapore Changi Airport
f***y
Transit
6.5
/10
Reviewed 28 week(s) ago
simply for transit but dont expect too much, the flush didnt work out in the late night i dindt recommend and will not use for the 2nd time at all
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Accommodation's Reply
08 Jul 2025
Dear Guest,
Many thanks for your feedback. This is definitely not our usual standard, and we regret that we did not meet your expectations. We have addressed this with our engineering team and checks are in place to ensure functionality in the cabins. We appreciate your taking time to provide us the feedback and it is through such interactions that we can continue to improve ourselves. We hope that this will not deter you from returning during your next layover in Singapore.
Warmest Regards, YOTELAIR Singapore Changi Airport
i***n
Staycation
5.8
/10
Reviewed 29 week(s) ago
The room is super small, only for two people, not allowed with only 1 child. Have to book 2 rooms, the price is expensive. Thank you
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Accommodation's Reply
08 Jul 2025
Dear Guest,
Thank you for your review. We are transparent about the room sizes and facilities, however we still regret that we did not meet your expectations. We would like to assure you that we constantly check our pricing and are confident of being the most reasonably priced in the area given the location and convenience. Should your future transfers or transit through Singapore fits the schedule, we trust that our location will provide you the convenience needed. We also offer day stays between 0800hrs and 2200hrs (Min 4 hours) for your future considerations. We look forward to welcoming you back during your next layover in Singapore.
Warmest Regards, YOTELAIR Singapore Changi Airport
S***a
10.0
/10
Reviewed 33 week(s) ago
A very suitable hotel for transit
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2 people find it helpful
Accommodation's Reply
08 Jul 2025
Dear Guest,
Thank you for your review, and we look forward to welcoming you back during your next layover in Singapore.
Warmest Regards, YOTELAIR Singapore Changi Airport
BL
Boedi L.
9.1
/10
Reviewed 34 week(s) ago
For the price, it's a little bit high for me Indonesian. But to have good sleep in between flight, it's a good choice. The room is small, but it's enough for us couple. There is a small space too for working with laptop. It's enough. But to go through immigration is a con. I suggest for the hotel to have access from the airport without us leaving the transit area.
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1 people find it helpful
Accommodation's Reply
08 Jul 2025
Dear Boedi L.,
Thank you for your feedback, and we're glad you had a good sleep in between flights. We would like to assure you that we constantly check our pricing and are confident of being the most reasonably priced in the area given the location and convenience. Should your future transfers or transit through Singapore fits the schedule, we also offer day stays between 0800hrs and 2200hrs (Min 4 hours) for your future considerations. JEWEL Changi Airport also caters to locals, access to the Hotel requires travellers to exit the transit halls. We look forward to welcoming you back during your next layover in Singapore.
Warmest Regards, YOTELAIR Singapore Changi Airport
R***a
Transit
9.0
/10
Reviewed 49 week(s) ago
My room was located abit far from what I expected but it was okay. The room itself is really really cramped and small, but the facilities were very nice. The bed and pillows were very soft, and the bathroom is quite spacious despite the bedroom size (some other hotel in Sg usually have smaller bathroom and shower space). The amenities were also satisfactory and smells very nice. Overall if I have the budget I would stay over Yotelair again when I have overnight layover.
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2 people find it helpful
Accommodation's Reply
08 Jul 2025
Dear Guest,
Thank you for your review. Should your future transfers or transit through Singapore fits the schedule, we also offer day stays between 0800hrs and 2200hrs (Min 4 hours) for your future considerations. We look forward to welcoming you back during your next layover in Singapore.
Warmest Regards, YOTELAIR Singapore Changi Airport
I***n
Transit
9.4
/10
Reviewed 54 week(s) ago
The room are so clean ❤️ and the staff are so helpful, I can leave my luggage and baby stroller before check in. And its near terminal 1, so I don't need to rush for my early flight next day. Thankyou Yotel ❤️
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Accommodation's Reply
08 Jul 2025
Dear Guest,
Thank you for your review, and we're glad you had a good experience during your stay. We look forward to welcoming you back during your next layover in Singapore.
Warmest Regards, YOTELAIR Singapore Changi Airport
K***N
Business
9.1
/10
Reviewed 59 week(s) ago
Check in time 6pm and check out 9am …. Only 15 hours …. I hope they can offer better ….
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