All the employees are great pleasant and nice, I know them by name and they knew me by name all of them smily and approachable

First I should say the staff are lovely, it’s not their fault but this is a hotel that has its best days long behind it. It’s tired, and in desperate need of renovation. During my stay one of the main pools had no water and was cordoned off with warning signs around it - and that’s the view I had from my room. Whilst the bed was okay, surfaces were sticky from lack of cleaning, I had ants eating something off of the floor to give you an idea of how unclean it was. The bathroom was old and hadn’t been properly cleaned in years. There was black mould growing around the sink tap, in the shower and around the bath. Food was extremely limited, what was there was of poor quality and was tailored for the Russians who were the vast majority of the patrons. The beach, which is a considerable walk away, has photos which are misleading, there’s no real space on it as all of the loungers are crammed in with the patrons smoking everywhere. I wouldn’t recommend this place if you’re from the West.

The stay was decent overall, though I was only there for a day trip. However, I noticed a significant level of exploitation. They charged over 1600 for cleaning just a few clothing items with express delivery, fully aware that my flight was the next day. They marked up their fees by 100% despite me stating I just want it 2 hours earlier he said it’ll come 5 pm exactly with the normal charge which is actually very high.

The people, the food and the prices in this beautiful city by the red sea.

Its a very good option price quality

The breakfast it was not good

Good

Amazing stay all the staff looked after us except on reception when we were going We were told we had to pay 10 euro each for our 5 missing towel cards . I think this was a deliberatete to get extra money off us, we were never told that if the cards were lost we would need to pay extra money

Small hotel, but doesnt feel crowded. Food: good variety/ quality everyday, specially desert, but it's almost the same everyday(except one day they had seafood),so after a 7 night stay you might feel a little bored. Staff: moslty all nice specially the life guards &the restaurant waiters so hardworking& always smiling, some at the pool bar were rude, also the front desk manager which I dont think he's in the right spot doesnt know a thing about smiling. Rooms: clean& spacious we requested a ground floor room overlooking the pool which we were granted. Kettle, tea &instant coffee refilled daily One situation that happened with us that was frustrating: someone stole our towels when were having lunch, it shouldve been the hotels problem to get us the towel, however we lost sleep over it. The pool guards reassured us that the entire place is covered with cameras &to go check the footage at the FD, when we went, FD manager first claimed its not his problem and that he doesnt have cameras there, after insisting he checked the videos, spotted the guest that did it, after 24 hours of having us go back and forth a lot he finally knew the guest's room, and to our surprise he called us& asked us to talk to this guest &then he left!! How is this our problem? You spot a thief in your hotel& you tell me to handle it just because it was MY TOWEL? So unprofessional. Aside from the FD that I saw were not helpful or flexible, our stay was pleasant and we extended one more night.

Most amazing and best hotel service in Sharm, good staff and amazing managal restaurant, best animation team, music in pool area was active, everything was perfect

It’s not a professional working employees

The food was poor; and it was incredibly noisy. Disappointing.

For me the room was suitably clean and comfortable, however there was some mildew staining from water damage in one of the bathrooms that might be too displeasing for some future guests. All the appliances were in good working condition. Sometimes the card key mechanism was buggy, but in any case it was easy to get the new card key from the reception desk. The swimming pool was refreshing, and kids will love the slides and wave pool - but unfortunately for safety reasons the pool and beach access is unavailable after sundown.

فندق من اول الباركينج و الناس بشوشه جدا الريسيبشن الاستاذ محمد اللي عملي تشيك ان و تشيك اوت ذوق جدا و محترم جدا البسين و الاكوا بارك فوق الروعه ب شويه الأنيميشن هايل الجاردات علي البسين مركزين جدا حقيقي شابوه ليهم الاكل جميل جدا ولكن محتاج بعض من التنوع لكي يصبح مفيش احسن من كده لكن الاكل طعمه حلو علي طول و مش بيوجع البطن زي فنادق تانيه مثلا الحفلات كل يوم حفله مجانيه ليلا جميله بسين الامواج محترم الفندق داخل خليج نعمه ف كل شي قريب منك البحر جميل جدا و مياه صافيه و جميله بجد حبيت الفندق و حبيت الناس كلها هناك كل البارات الشباب فيها لذيذه و جميله و يخترعو مشروبات عشان يبسطوك شكر خاص لل بيل مان و لل الاستاذ مجدي و الاستاذ بكر في ال هاوس كيبينج شكر خاص لجميع العاملين والله

كل شي ممتاز بالفندق الغرف الموظفين والاكل كل شي. فقط الواي فاي ضعيف جداً

Very clean and moder rooms. The hotel is just one year old. Big thanks for Mo Salah who works in the reception. He is very professional and know what he is doing. Over all my stay was good.

Very bad service, food was miserable no test no clean food, poor show and facilities

This is a new property, which is rare in Sharm, with very large rooms and decent territory. It is not the first line from the beach, but this does not reduce its value of an all-inclusive stay. It is designed for continuous party so if you are there for a very quiet family get away, look elsewhere.

The small poor area with it's new chairs and umbrella and the location

reception was fast and very helpful. the room was spacious,clean tidy and comfortable. food is tasty with great varieties.