Room 24 is dark (very small window, no view) and next to a staff access area so the door was constantly slamming which was very annoying during the day, but otherwise it’s a lovely hotel - centrally located, wonderful staff and delicious food.

Wonderful, central location. Hotel was fantastic. We had the breakfast one morning- excellent. Bistro Lounge has great drink selections and also had a light meal- all great quality. Loved our room and the hotel overall.

The hotel was beautifully presented and in an excellent central position for all the sights. All the staff were very friendly and helpful. Breakfast was great with lots of choice and we made good use of the bar area. We didn’t eat at the restaurant although the menu looked good. The room was of a good size and had everything you would need. The beds were very comfortable and the bathroom was spacious with a good range of toiletries. All in all we had a great stay and would highly recommend.

Great hotel and wonderfully central location

Great breakfast selection and quality of food. The staff were all very professional and friendly. Our room was extremely comfortable and a real pleasure to stay in.

Beautiful hotel located at the center of everything I wanted to visit. Would definitely stay again!

Truly amazing location, kind and helpful staff, gorgeous property and fabulous views from our room! We wish we would have had more time to enjoy the spa. Incredible story of the complete restoration of the property. Of all the places we stayed on our 2 week trip around Porto and Lisbon, this was absolutely the best.

I was very disappointed that, despite a clear laminated A5note asking that any towels or flannels not left on the bathroom floor, should NOT be changed, all our hand / bath towels and flannels were without exception, changed daily. This is not in anyway environmentally sustainable and should be frowned upon by any responsible hotel chain. You did not even have any card giving a statement of your environmental credentials, which was most disappointing. The housekeeper / housekeepers continuously forgot to replug my CPAP breathing apparatus in, after they’d used the socket for their vacuum cleaner - just frustrating! On one afternoon, we arrived back to our room to encounter the room smelling like a restaurant kitchen. We suspected this originated from one of the housekeepers opening a corridor window (outside Rm 23) whilst she was cleaning our room and with our door open.

This hotel is excellent, the level of service from all the staff is very high, everyone was helpful and made our stay as welcoming as possible. The hotel is in a central location but the rooms are quiet and you soon forget about the hustle and bustle of the busy streets. Breakfast was very good, plenty of options for different tastes and for those with food intolerances. The room was clean, comfortable and a good size, the double curtains worked wonders and I slept really well, the bathroom felt spacious. Really can’t fault it and highly recommended.

Close to everything

Beautiful hire

Recently stayed at PortoBay Flores and enjoyed my time there. Great location, friendly staff and good breakfast. Would recommend.

Gorgeous hotel in the perfect location. The rooms were beautiful and very well appointed. Breakfast was a pleasant surprise to start each day. Was not able to take advantage of the gym or spa but they looked wonderful. Wish we had more time to spend but we will be back!

We had a great overall stay at Porto Bay Flores. It was located within walking distance of popular points of interest. The staff were friendly and helpful with our needs. Our room was clean, spacious and comfortable. This hotel had great amenities (pool, sauna, steam room, etc.).

Didn’t have breakfast but it looked amazing. The staff overall were efficient, helpful, and always smiling. Rooms were clean and always refilled. If there was anything that left a little to be desired, it was the gym. But given that it is a small boutique hotel, I wouldn’t quibble about that much.

Excellent

This hotel was wonderful! The hotel has been restored from a palace and

It is an excellent restore hotel at the heart of Porto city. Very welcoming and friendly staff. Walking distance to all the famous landmarks and eateries to visit. You can relax and re-charge using spa facilities after long strolls across all the cobbled streets in Porto.

Thoroughly enjoyed our 5-day stay at this hotel. Very clean and everyone seemed focussed on our enjoyment. Hotel is a lovely mixture of old and new with impressive building features. The Porto bay hotel brand seems worth signing up to. Pool / spa is small, as is the gym, but perfectly useable. Would go again.

Welcoming staff . Excellent facilities and clean room