7.6
Pleasant
From 54 reviews
Cleanliness

8.6

Room Comfort

9.6

Service and Facilites

7.6

Traveller Reviews Toronto Rooms and Suites

Number of reviews per page
20
40
Top reviews
Joy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It is amazing our hotel room overlooking the CN tower and actually just across the street. Overall our stay is great and is close with everything😀
Matthew
icon-Business
Business
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Elevators weee either slow or didn’t work. No local TV no shampoo, soap or conditioner packets.
Barbara
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We loved the location!! Walking distance to so many things we wanted to do. Lots of great eating spots close by. The unit definitely needs some attention. Towel racks falling off the wall, very little cutlery, towels needed replacing, pillows definitely need replacing, shower heads have very little flow and should be fixed or replaced. Overall needs some attention of personal use items. Decorated nicely. Living area was comfortable. Our group was 3 adults and we felt that was max number comfortably.
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George
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Amazing view and accessibility to Rogers Centre.
Jolene
icon-Leisure
Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

It was very homie and they were very easy to deal with and very caring i would recommendthis place to anyone
Paul
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Overall the property was fine and the communication with the owner was excellent. The layout and location were exactly what we were looking for. The condition of the property was sub par with a number of unmaintained items, ie. shower head in ensuite, towel racks throughout, no hangers in closets, front closet door broken. Lack of instruction on TV operation, amenities and checkout was missing. Main issue was cleanliness - Whoever is doing the cleaning should be fired. All the things were done but not done well. dirt in every corner, fingernails on night stand, blood splatter on the wall in small bedroom, every 2nd dish had something on it and clearly there was no dusting done in some time.
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STEVE
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Great location
Brian
icon-Family
Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Had an amazing time here. It was close to literally everything you need and any event in Toronto. Host was very communicative as we wanted early check in. Was in the unit my noon which was awesome. Parking was easy. Beds very comfy. Had 3 couples go and housed us amazingly!
Julie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The only downfall was a fire alarm @ 1am, without that, it would have been amazing
Maynard
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Great location! easy walk to all major event and sports venues
Dawn
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Property as advertised. Only issue was temperature. Too hot and could not seem to get the thermostat to lower
Peter
icon-Leisure
Leisure
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Property was a little tired looking. Rental company hadn’t confirmed my stay with building security so couldn’t access until I had phoned them and they then sent email to allow me keys WiFi was down tried to contact letting company 2 or 3 times could never get response On the positive it was good value for money and convenient downtown location. I would stay there again hopefully with WiFi
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Cathryn
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

DO NOT ARRIVE EARLIER THAN CHECK IN TIME UNLESS PREVIOUSLY COORDINATED. There is no such thing as an early check in. The elevators were continually having issues that the staff would have to fix. There were long lines waiting to get on the elevators, up to 15 minutes. There were no electrical outlets in the bedrooms to plug in our phones. The condo needs to be properly finished and to get a new painter. It was difficult to find your way through the underground maze to and from the parking areas. Limited parking out front to check in and out. Only one key and key fob for condo so you always had to coordinate with everyone to arrive at the same time. Long lines at the front desk and only one or two people doing check-ins. We had to ask other customers where the elevators were and how they worked as no instructions were given at the front desk. I highly recommend get full instructions from the renter prior to arrival in order to have a seamless entry. It was extremely clean and the communication with the owner was excellent. He responded quickly and answered all questions with details. I would stay here again for short stays now that I know what to expect.
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Norma
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

The fact that the elevators were not working yet the staff refused to take them out of operation. Staying guests were stuck in the elevator for 40-45 minutes and the staff did nothing to help them out,even when a guest’s blood sugar levels were close to them being in a coma.
JAMES
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Great downtown location.
Neil
icon-Business
Business
8.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Loved the property but hard to find due to google maps showing wrong address. Read the instructions carefully as i got caught out.
ian
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

Amazing apartments with view of CN Tower and over the whole city. 2 mins from Union Street station, Blue Jays stadium and CN Tower. Would definitely stay here again and recommend the location.
Jason
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Enjoyed our stay overall. Property had everything thing we needed for a comfortable stay. We did find it a little warm and hard to regulate room temperature. Perfect location for all downtown amenities.
Swati
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Amazing property!
Abdulrahman
icon-Business and Leisure with Friends
Business and Leisure with Friends
6.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Overall the place was great. Only bad thing that happened is that a naked man walked in on us while we were staying there and he may have been intoxicated. We called the cops and everything was resolved. It was just a traumatizing experience. Other than that everything else was great
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