Motel One Edinburgh-Princes

Explore Motel One Edinburgh-Princes
8.8
Very Good
From 1,009 reviews
Cleanliness

9.4

Room Comfort

8.6

Service and Facilites

9.2

Traveller Reviews Motel One Edinburgh-Princes

Number of reviews per page
20
40
Top reviews
Yinn Yinn
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Near to all major attractions.
Maureen
icon-with Friends
with Friends
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Location was excellent! Room on the smaller side but did not feel cramped. A/c can be improved, we needed to open the windows to cool the room. Overall satisfied with our stay.
Marie
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very helpful and accommodating staff . Rooms were spacious and clean . Breakfast was generous and the food was varied and good
Aya
icon-with Friends
with Friends
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I rarely leave negative reviews, but our one-night stay was extremely concerning due to serious safety and administrative failures. At check-in, staff struggled to locate our reservation despite us having a valid booking. Although payment was taken, the process took much longer than expected, and we were eventually given a room. The most alarming issue occurred at around 12:30 AM when a staff member entered our room while we were asleep to check whether it was vacant. Being woken up by someone opening the door in the middle of the night was frightening, especially as two women traveling alone in a foreign country. After spending over an hour with staff, it emerged that despite our payment being processed, we had never been properly registered in the hotel’s system. Our room was marked out of order, our reservations had been cancelled, our registration paperwork could not be found, and staff were unable to explain how any of this had happened. The reservation had to be reactivated in the middle of the night. What concerns me most is that, according to the hotel’s records, we effectively did not exist as guests despite having paid and checked in. Had an emergency occurred, there would have been no accurate record of us staying at the property. We later sent a formal complaint requesting an explanation, but never received a response. While the staff we spoke to were polite, no one was able to provide answers. Overall, this experience left us feeling unsafe and disappointed.
Read More
Constance
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great stay in great location
Bernard
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

An easy place to stay overnight while waiting for a train connection. I would be happy to stay again.
June
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The staff work hard and make the property tick over. The hotel was clean and has nice views. For the price of one night stay in this hotel it would be nice to have a biscuit in the room and a nice mug instead of something plastic with no handle. The other issue is H&S: the socket for the plug to the kettle is situated under the desk which means the hot kettle has to sit on the edge of the table.
Read More
Diane
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Room was perfect ,bar and reception was spot on would visit again.
Alice
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Despite being in the middle of some construction/ painting, my stay was delightful. The staff were all charming and very helpful. Location is ideal for city center. I was also pleasantly surprised with a well appointed breakfast. Would absolutely recommend!!!
Christine
icon-
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The room was clean, and the reception area was pleasant. The staff were very helpful and friendly. I didn't have breakfast. The room was freezing cold and it seems there was no way of warming it up other than ask for a portable heater from reception. It was very difficult to not be too cold or overheated with the heater and although it didn't spoil my stay there, I would hesitate to stay again because of this. I paid extra for a room with a view and that was lovely and i enjoyed seeing the light change from this vantage point.
Read More
Natalie
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very central location.
Dennis
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Comfortable, quiet, and perfect central ocation!
Joy
icon-
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Lovely hotel, great location right outside train station. Room size just right and very compact. Staff friendly.
Teresa
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

A lovely hotel located in the heart of Edinburgh! Close to the train, walkable to the hop-on-off tour busses, restaurants, grocery store and shopping. It could be a little noisy outside with emergency vehicle traffic at times but that is not the fault of the hotel at all! The staff were spectacular and very efficient. The only thing I thought was odd was that I had to dry my hair in the bedroom vs. the bathroom. Overall, highly recommend & would stay again!
Read More
Erica
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great little hotel for the price. Location couldn't be better. The room was a bit warm at night even with the window open but other than that it was very comfortable.
Kathryn
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Excellent hotel Very central
Kelly
icon-Family
Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The room was what we needed and a great location. It was clean and quiet. Staff at the reception desk were all helpful. We were able to check our bags after check out to take one of our classes we had booked. There was no breakfast/snacks included but there was a restaurant on location (which we did not try).
JAYNE
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

.
Adam
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great location
Michael
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Fantastic location for us- right off Waverley train station; yet was quiet at night. So much within walking distance. They take your luggage prior/after check out. Friendly staff and delicious toasties/VERY well made drinks at their bar. (Espresso martini & Moscow mule) - Very clean room and comfortable linens. Love the later checkout time. Would recommend Pep & Fodder blocks away for breakfast.
Read More
Number of reviews per page
20
40