We found this to be an excellent resort. The beach was beautiful and so was the pool. There were a couple of restaurants plus breakfast was included every day. They also provided a shuttle to two sister resorts that had additional restaurants.

The room was comfortable

Yes very and the pool and staff are amazing

Best hotel we visited. Staff was amazing and did everything to ensure we have a great experience. We will be back

Room very clean , staff very nice and helpful, the food is good either breakfast or dinner and awesome pool.

Paradise

Great location on beach. Water was beautiful. Service was great. Would recommend to others. Would go back to stay at property.

This is a beautiful property with good service. The breakfast and gardens was a lovely treat each day. The gardens is an oasis. I would’ve given this reso

We enjoyed our stay only complaint is the service charge added on to every bill and then they want you to tip too.

Pretty property. Great beach. Convenient shuttle to sister property- which has outstanding food! Pool restaurant/bar bartenders were awful. Never acknowledged our presence anytime we walked up for food/drinks. Weslay had every customer shout food orders across the bar so he could key into computer. Front desk dropped us off at the bar for lunch while we waited for our room to be ready- most unwelcoming staff ever. The breakfast hostess is what the pool restaurant/bar needs! Warm, attentive and cheery!

We had very good time.

The staff were excellent. The beach was awesome.

The Palms is a beautiful resort. Top notch rooms, great service and beautiful beach location. We loved everything about it.

High prices but not high end service or rooms.

Big shout out to best part of the Palms ASHTANEAK— great service and really should be head server!

A big disappointment. We expected luxury and the Palms fell far short of expectations. Rooms are dated and in need of updating. Service was consistently poor. Staff seemed uninterested in helping you and most lacked basic information about the resort. Breakfast was sparse and not enjoyable. Restaurants were ok but overpriced. Best meal we had was off resort. Would not return. Much better options along Grace Bay,

Beautiful place scenery good convenient etc

Terrific staff - front desk, Concierge, servers, bartenders and beach team. Quiet, immaculately clean, spacious rooms and bathroom. All staff attentive and SO NICE! Relaxing, beautiful property, quick ride from airport and quick trip to downtown shopping.

What a beautiful property! We enjoyed our stay here. There’s a reason it’s a 5-star resort! We were able to walk to the local fish fry but everywhere else was convenient with a quick taxi ride away. The hotel has taxi’s waiting in the parking lot so it’s easy to have a car waiting at any point. We enjoyed the swim up pool bar and grabbing a beach chair was so easy! Their attendants even cover your chairs with new towels and get you floats or whatever you need. They have kayaks, long boards, floats all for their guests as needed. We even received turn down service in the room! I’ve never stayed at a place that fluffs the pillows, removes the decorative ones, they put slippers by your bed for when you get up along with a chocolate and a bottle of water. They also make sure the lamps are on and all the curtains in the room are closed. After returning for dinner, this is so nice to have! Breakfast is also included in the stay and delicious! The staff is very friendly. The restaurant by the beach is also delicious. We had the tuna wontons, the grouper wrap and the Caesar wrap and all were delicious!! I also enjoyed the spa. Book with Maureen!!! You won’t regret it - Maureen gave the best massage I’ve ever had! She truly has a gift! Overall 10/10 stay and we will be back!

The staff was friendly and helpful.