Overall Ratings & Reviews Grand Hotel Guayaquil, Ascend Hotel Collection

The Grand hotel has everything you could want in a hotel. The internet was fast and they have computers set up in the lobby of each floor. The gym is small but it has what you need for a good workout. There’s even a steam room/sauna. The rooftop has a game and seating area where you can get a great view of the city. The bar is cozy and inviting. You can sit at the bar, sit at a table, or sit in a booth. The restaurant serves excellent, 5-star quality food at reasonable prices. The breakfast is free and has a huge variety of foods to choose from. The coffee shop is better than Starbucks… ‘nuff said!! The rooms are very nice and clean. No funky smell when you walk in (like so many other hotel rooms). The beds are incredibly comfy. The showers have hot water and good pressure. There is a beautiful church you can tour right behind the hotel but you have to walk a city block to get to it. There is also a park full of iguanas across the street from the church. You can feed them, pet them, and take pictures with them. Overall, I thoroughly enjoyed my stay and will definitely return as well as recommend the Grand Hotel to others hoping to enjoy a relaxing getaway!

The Grand hotel, staff, restaurant, bar, and coffee shop are all 5 star! I love this place. Everyone was so nice and treated us like VIP’s. Jeremy and Pamela, at the front desk, speak very good English and helped us get checked in as well as get a taxi to take us to the shuttle to get to Cuenca. Daniela served us in the restaurant. She was very attentive and always served us with a smile. Estairon came to our room with a cart and loaded all of our luggage from room to taxi when it was time to leave. We had a 30-minute massage while we were there and it was one of the best I’ve ever had. The pool is beautiful, surrounded by greenery and a few man-made waterfalls for the perfect, peaceful environment. It can be viewed from many of the rooms, as well as the restaurant. The rooms are nicely decorated and included complimentary bottled water. The a/c was ice cold and the showers were good and hot. Great water pressure, too. The bartender makes a really good margarita so do stop in and try one. The coffee shop serves an excellent cappuccino and there are plenty of baked goods waiting to be eaten. There are cakes, cookies, truffles, and more! The free breakfast was top notch, offering a mixture of Ecuadorian and American cuisine. They had ceviche, local fruits, yogurt, granola, ham, cheese, potatoes, eggs, pancakes, sausage, a variety of breads, juice, coffee, and much more I can’t remember. I highly recommend the Grand Hotel and will stay here whenever I’m in Guayaquil.

Restaurant in the hotel

Always very good!

Very good experience at Grand Hotel Guayaquil

I loved the experience about staying in Grand Hotel Guayaquil , the staff very friendly and helpful

Friendly staff. Beautiful building. Quiet neighborhood.

Love the pool!

La atención en el restaurante pésima, te quieren cobrar por pedir unos huevos pasados en el desayuno o un omelet. El teléfono no vale de la habitación, no vale la secadora y la piscina fria en la noche.

Great hotel with excellent service and food

It was very comfortable and quire this is my second time staying there with my famaly thank you and will come back

Nice

This is our go to hotel in Guayaquil. Have stayed there multiple times and especially like the breakfast and amenities like the pool and game room. We also tried their airport shuttle this time which was easy and convenient. When checking in, make sure to confirm the number and size of beds as that has been an issue for us sometimes at this hotel that they assigned us a room with different bed sizes than what we reserved. They promptly got us switched to a different room.

Everyone was so friendly The place was beautiful and we loved the pool!

Beautiful hotel, clean, friendly staff, i would highly recommend it! Muchas Gracias:))

Beautiful hotel

Oliver in dining provided beyond job support to me

Good location and exelente servisse

It was clean, and the staff was helpful

A nice hotel in a great location and good value for money. Eating options in a good restaurant or a coffee shop if you are in a hurry.