The room was quiet and clean

Staff was amazing. Friendly and so helpful. Room was spotless. Great location. Delicious breakfast included

Great large rooms, gorgeous views from club level. Well located

There was no airport shuttle. The taxi was $ 25.

Todo estuvo bien, en especial el personal, su amabilidad y atención

Room has great space, really needs an update.. could be great The hotel is so cold.Breakfast gets cold because the salon is so cold.

Staff were very friendly

I didn’t like the service since the reception to the house keeping and the breakfast bar, all the employees looks and sounds like they are doing me a favor and not bringing customers a service. No comparison with the Hilton Hotel in Guayaquil or Machala, and now I am going to the Hilton in Toronto hopefully this service is much better.

Amazing breakfast, very helpful staff, clean and central location.

Great concierges housekeeping & Food/beverage staff. Clean, nice linen

The hotel is a dream and a delight. The breakfast area is very enjoyable. We enjoyed gazing over San Cristobal and the port area…very relaxing. The staff were above and beyond very helpful and friendly. The hotel room is very well appointed with higher tech lighting

The hotel is outdated, a little cold and the food is not great.

This is an older hotel in Quito. We stayed here for a conference. The facilities are old and should be updated, but the staff does everything possible to make up for it. Everyone was extremely helpful and the concierge. Many terrific suggestions that really changed our visit. We appreciate the effort that everyone put in to help our stay. The concierge and the front desk were extremely hospitable. The restaurant on the first floor had very good options for breakfast, lunch, and dinner. Thank you again.

50-60 years old hotel with very little maintenance. Looks, smells and feels old. No heating in room, windows old single glass, freezing cold bed with super synthetic duvet. This is Quito in 3.000 meters and it is cold outside! Long queue for breakfast because of bureaucratic and slow check-in desk. Hilton should take a seriously look at this stingy franchising! Lunch in restaurant ok.

Staff were very friendly and helpful with everything I needed

Great

We stayed at Mckays Quinta for only one night, as our flight from Miami was arriving late and we did not want to pay twice the cost in Quito. The attendants at Mckays are super friendly and helpful, and the breakfast was excellent. There are many activities on site - pool, games, etc. We highly recommend Mckays Quinta.

Front desk staff not that friendly at least the person who help me, very slow during check in and forgot to charge me the taxes so during check out i got the surprise that needed to pay more. No good to do it like that

Great staff

Great room, friendly staff.