Overall Ratings & Reviews Carlisle Bay

We had an incredible vacation at Carlisle Bay. The resort was in a beautiful setting and extremely family friendly. Our room was spacious and you cannot beat being right on the beach.

Great resort that you can relax or be as busy as you want. Good food choices and good quality. Friendly staff with lots of character.

a wonderful relaxing resort

The reviews are all right! They are the kindest staff members I've ever been in contact with. Everything was super accommodating. From extra pillows, turn down service etc.. Dining on premises, taxis and other add-ons could get quite pricey.

Nice property, clean and quiet.. we had a relaxing time . Staff are all very nice and helpful. Room furniture’s are somewhat outdated but otherwise clean and spacious. I like the fact that our room was check and cleaned twice a day. Beach area is private and really nice and calm waters except from our last 2 days that seaweeds invaded the shore and somewhat smelly.. I cannot recommend the Italian restaurant on the resort! I have it a 3/5 rating as the food is not really good. The beach bar/resto is better to spend the day. Main resto by the beach is ok also same as their menu but breakfast is not that great. I didnt expect that kind of breakfast selections and set up on a nice resort and on the price we paid. Fruits are covered with a metal lid that has hole in the middle but majority of poeple taking that lid off are touching the fruits when they’re trying to open that lid. These fruits could have been served in a better way. We ended up taking their taxi service to eat out in town x3 because there is more choices but taxi service are not cheap. I would rate this resort 3.8 out 5 and probably would not recommend at this time to our friends but was told also that they are having major renovations this year for 2 months so we’ll see after that.

Nicest staff around and beautiful views

The staff was lovely, the Concierge knowledgeable and helpful, beach was beautiful.

It is a beautiful location on Carlisle Bay. Excellent food. Very friendly staff. Excellent tennis pros.

We like the hotel’s staff, location, and grounds

The view is breathtaking, entire staffs were very friendly and professional. If there is something you want as far as dinning and they don't have it on the menu. They go above and beyond to make it happen. From the time you check in to check out process was smooth and welcoming.

The bay is beautiful and hotel just over half an hour from the airport which is extremely convenient. The kids club is fantastic and gym facilities and pool are very good. At this price point I’d expect more from the rooms and restaurants. We’ve had construction work right above our suite which included tile cutting and ultimately brought our bathroom ceiling down. There was no other room or solution offered. We’ve received a complimentary bottle of Prosecco and apology.

The service and welcome was first class and nothing was too much trouble. The beachfront villa was as advertised and right on the beach and each of the 4 restaurants gave a good choice of food.

Amazing stay!!!!!

An incredible trip with exceptional service and attention to detail. Wonderful staff , great food and superb cleanliness.

Overall nice hotel with wonderful staff and amazing food. When you take a closer look the rooms are a little tired with sheets and towels on the hard side for a 5* resort. They also have an insect problem. You may find something scary in your room like a cockroach or a swam flies blocking the entry to your room which really lets it down.

Carlisle Bay never disappoints, the setting is beautiful, the rooms are absolutely gorgeous and have spectacular views over a wonderful bay and immaculate gardens. Having travelled and stayed on the island for over 30 years I can honesty say that the food and service is the best that we have experienced. This has been our third consecutive visit and we can’t wait to come back. Hopefully the summer refurbishment will not take away any if it’s charm. Thank you for the most welcomed relaxing break.

Property is beautiful! Rooms very clean and modern. Everyone we encountered at resort were very friendly and welcoming.

Great stay, very child friendly. The service can be a bit hit or miss but overall a very nice place for families.

After a small hiccup at the beginning regarding our package. I would like to rave about this resort. The management should be very proud of their staff. They were all very special. Courteous, happy, helpful and went above and beyond their duties. Thank you for making our holiday amazing!!

The beach is gorgeous and the staff are fantastic. Good selection of non-motorised water sports, bed is comfy and the free minibar (soft drinks only) is a nice touch. Only reasons for 4 not 5 star rating was that I thought the on site restaurants were a little over priced for the food as were the drinks, and shower gels etc we’re not replenished (minor touch I appreciate).