The hotel is 6 star in name only. It has all the services of a 5 star hotel presented in a drab outdated environment. The decor and rooms are drab. Some one seems to have made an effort to paint the corridors, but the paint spilled on to the windows with lines showing. This is a place i would not recommend.

Will definitely stay again

The hotel has no Air Conditioning, lot of noise and very poor customer service

Clean environment polite staff. Good didn’t taste fresh chicken wings started dry and tasted very old. Some Staff cooking serving food we’re picking food and eating , saw a few of them eating while we sat and eat our food. If they were not eating right there? They served themselves in a plate and went into a room next door to eat…. But started eating before they even got into that room or closed door. Staff did not have change of $4 on my first night and promised to pass it on to the next staff tomorrow to give me my change? I tried to get my $4 change next day and no one knew about it so. The hotels owes me $4 change. Overall good hotel clean and comfortable

I had a pleasant stay at Munomutapa Hotel. The entrance was beautiful and gave a warm first impression. I especially enjoyed the window view, which added a nice touch of relaxation to my experience. The rooms are spacious, and I even appreciated having an extra room for my luggage, which made my stay more comfortable. The bathroom was okay, though it could use some renovation to bring it up to modern, world-class standards. The TV and fridge were quite small, which may be a limitation for some guests, but at least the fridge allowed me to keep drinks cold. On the plus side, the check-in process was fast and efficient, making my arrival smooth. Overall, the hotel provides comfort and convenience, though a few upgrades in facilities could elevate the experience further.

Central, comfortable and very friendly people working at the hotel.

Most of the staff were good. What I didn't like is was supposed to check out 10am but to my suprise when I went for breakfast staff entered my room. My property was still there they stripped the bed and it was before 10am. How can staff enter my room whilst I was still there without my approval.

The place was good

Amazing customer service and beautiful clean rooms

run down and not up to standard. Needs a lot of rennovations but I felt safe and it was a place to sleep. Downtown Harare has certainly changed (and not for the better) in the 5 years since I last stayed here. Very sad

Always good, never disappoints

I liked everything from staff and food

The hotel facilities are quite outdated and in need of significant renovations. The rooms, however, are spacious, clean, and feature comfortable beds. One issue is the absence of air conditioning, which can be problematic. Although the hotel's central location in town is convenient, it is situated next to a park that hosted a noisy event with loud music for most of the day on Saturday.

Great service thanks to Mr Ruvodo, he went above and beyond. He ensured that we had everything we had everything we had missed out on our other trip.

Stay was fine overall but what we don't get is why the staff ask multiple times if everything is okay (and then do exactly nothing about any of it). Hot water was out one morning and took all day for them to fix with no explanation.

Second visit to this hotel as part of an overnight layover ahead of flying onwards to the next country on the trip. Great hotel but needs a proper renovation.

The property needs a face lift, it has no AC that works. The inroom amenities are way below standard and old.

The noise of guests is unbearable. Pathetic. Needs to be downgraded to 2 star very barbaric

Highly recommended. The service is spectacular. The staff sincerely care and want you to be comfortable. There is a choice of restaurants and all are of high quality. There is a lovely view of Harare Gardens from most rooms I enjoyed my stay and wouldn't hesitate to return.

Hotel location is good but struggling to maintain standards. Breakfast was Ok considering the bleeding economy. Nothing much to explore in the property and overall a property to pick if its a short stay.