Our PM restaurant waiter and bartender was great. I think his name was Norbert. Rooms were cleaned, the food wasn’t great but not bad either. AM front desk staff weren’t too accommodating, however pm FD and night auditor were nice and friendly.
mario
8.0
/10
Reviewed 53 week(s) ago
Expedia Group verified review
Soap dispenser not working in shower
Christine
Friends and Family
10.0
/10
Reviewed 56 week(s) ago
Hotels.com verified review
Amazing service! They allowed us to store our luggage for 4 days when we went to the Galapagos - made that trip so much easier! Great breakfast, menu service for other meals. Bar mixes great drinks. Stay was perfect!!
Allan
10.0
/10
Reviewed 74 week(s) ago
Expedia Group verified review
The property was great, super friendly and helpful staff. Rooms were excellent and good value.
Beth
Leisure
8.0
/10
Reviewed 99 week(s) ago
Expedia Group verified review
The hotel itself was fairly nice for the location with very comfortable beds, TV, refrigerators and bottles of water. It was a little dated but comfortable. Staff was helpful at check in and with a late checkout. Breakfast was nice and dinner restaurant decent but under staffed when we were there. The neighborhood is a little noisy on certain nights.
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David
Business and Leisure Family
10.0
/10
Reviewed 100 week(s) ago
Expedia Group verified review
Nice hotel near Plaza Foch. Restaurant had a nice variety of Ecuadorian plates and seafood especially! Wife and I loved the huge king bed, city views, and hot shower. Only thing I would give 4 stars is the breakfast buffet but compared to other places it’s still quite yummy!
Neil
10.0
/10
Reviewed 130 week(s) ago
Hotels.com verified review
Great hotel in a good location for walking around. Emelio, & Sebastian on the front desk couldn’t have been more welcoming and helpful. They got us a driver called Javier who was a god send. He drove us on trips and twice to the airport. Last but not least the fabulous Fernando in the bar. A true friend. Made our stay very pleasurable!
We got robbed unfortunately on the street and they all went out of there way to help. Definitely will stay again on my return.
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GUSTAVO ENRIQUE
Business
10.0
/10
Reviewed 136 week(s) ago
Expedia Group verified review
Good place!
Deborah
Leisure
10.0
/10
Reviewed 179 week(s) ago
Expedia Group verified review
Great value! Lovely room with king size bed, nice linens and awesome view with large windows. Breakfast buffet is fine and dinners are great traditional dishes. I’ll be back.
Marco
Leisure Family
10.0
/10
Reviewed 179 week(s) ago
Expedia Group verified review
The cleaning and the people working all around was very nice happy and professional.
Verified traveler
Friends and Family Family
10.0
/10
Reviewed 227 week(s) ago
Expedia Group verified review
Everything was awesome. Location,foodservice, in the restaurant excellente,High recommend.,Tku for your service.
Verified traveler
Business and Leisure Family
10.0
/10
Reviewed 240 week(s) ago
Expedia Group verified review
What I like of the hotel Amazona was the room, good view, good beds, nice bathroom,
Louis
Business and Leisure
10.0
/10
Reviewed 261 week(s) ago
Expedia Group verified review
Excellent room, king bed, Excellent large shower, very clean, good service.
HotelRioAmazona
8.0
/10
Reviewed 264 week(s) ago
Expedia Group verified review
Breakfast was not which was offered. I was especting at least an extended menu.
Marilee
10.0
/10
Reviewed 282 week(s) ago
Hotels.com verified review
Large modern room with a great view of Quito. Great breakfast.
Verified traveler
Leisure with Friends
10.0
/10
Reviewed 283 week(s) ago
Expedia Group verified review
Highlights to this property: the city view, location close to main attractions, and spetacular customer service. I will definitely choose this property again!
Verified traveler
Friends and Family Family
2.0
/10
Reviewed 286 week(s) ago
Expedia Group verified review
Terrible room. Broken elevators — they had to take us through the freight. No milk when trying to buy a a basic coffee. Worst hotel I’ve ever been to — definitely don’t recommend to anyone! Reviews and pictures are a lie.
Verified traveler
Leisure
10.0
/10
Reviewed 289 week(s) ago
Expedia Group verified review
Rooms nice and clean. Friendly staff. Breakfast was a bit lacking in selection but was ok.
Ray
Leisure with Friends
8.0
/10
Reviewed 290 week(s) ago
Expedia Group verified review
Only thing did not like was no internet in my room on the 9th floor. Had to go to lobby for internet. Good breakfast and restaurant. Good location. Nice lobby.
Ann
Leisure with Partner
8.0
/10
Reviewed 290 week(s) ago
Expedia Group verified review
No airconditioning for hot nights.
Music from nearby properties cannot be shut out.