Le Jadis Beach Resort & Wellness - Managed by Banyan Tree Hotels & Resorts

Explore Le Jadis Beach Resort & Wellness - Managed by Banyan Tree Hotels & Resorts
8.2
Very Good
From 157 reviews
Cleanliness

8.4

Room Comfort

8.8

Location

8.0

Service and Facilites

8.2

Traveller Reviews Le Jadis Beach Resort & Wellness - Managed by Banyan Tree Hotels & Resorts

Number of reviews per page
20
40
Top reviews
Amar
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent large rooms and very well decorated. Also all the ameneties in the room were so well and conveniently placed. Very comfortable beds and the bathroom was large and very well designed.
Chiara
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Slow service, no activities at the hotel, food always the same every day and not that good if you have food intolerances. Quite few member of staff speak no English. Room was excellent very spacious and bed super comfy. Pool area also good.
Adil
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We stayed at Le Jadis in one of their beach villas, and for the price they charge, the experience was honestly disappointing. We found several bugs — on the couch and even in the bathroom — and there were a lot of mosquitos, with my wife getting the majority of the bites. For a supposedly five-star luxury villa, that’s really not acceptable. Parking was also a hassle. Despite staying in one of their premium villas, I was asked to park outside the resort because there wasn’t enough parking available. For a hotel in this price range, that’s simply poor planning and not the kind of experience you expect. When we requested a late checkout, the hotel only offered an extra hour, even though they confirmed they weren’t fully booked. This was especially disappointing after explaining that my wife is pregnant — the lack of empathy and flexibility really stood out. Some of the staff members were great, particularly the waiters, who were polite and attentive. However, the concierge service could be improved — when I asked a few basic questions, they didn’t seem to know the answers and had to check with the manager. To make matters worse, we were accused of taking extra snacks from the minibar, which we did not. It was uncomfortable and unprofessional, especially given that we had already paid for a high-end villa experience. The food was good but limited, which again doesn’t justify the premium price tag. Overall, Le Jadis looks luxurious on the surface, but the actual experience —
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Trisha
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Ajay at the bar was exquisite with his hospitality and took care of us! The reception staff were great too! However I would have to say that the dining services were super slow and the non-Mauritian staff couldn’t communicate properly with guests. The rooms are dusty with a great view of the ocean though! Not sure if I’ll go back.
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David
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Can’t recommend this hotel highly enough. The food is great, the hotel is wonderful and the staff are first class.
Ayomikun
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Great stay
Yashasvi
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Resort and rooms were okay. But one of the worst service and worst food experienced at this place. Seafood was not at all fresh and made me and my wife sick. Our check in experience was really horrible as we pre informed them that we will be arriving 10 AM and had booked airport transfer cab from them and upon arrival we were made to wait for over 4 hours before they could put us in our room and all this when I had booked the private pool luxury villa which is the most expensive accommodation they had to offer. On top of all this we had booked an all inclusive package as it was our honeymoon and upon checking with multiple staff we were told that room service is included in all inclusive package and only supplemental charge will MUR 400 for room delivery charge but upon checkout we were asked to pay a bill of approx MUR 10000 for our room service charges. Definitely do not recommend all inclusive package at this resort as food and services was totally sub par at this resort
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Nabeel
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Lovely resort, very friendly staff, a big shout out to Kiran who went out of his way to advice us places to visit in the island. Our room was great, the beds/pillows wonderful, the food tasty, and overall resort was clean and safe. Only downside was that there was a lack of entertainment at the resort. Would also recommend anyone staying to get all inclusive as lunch and dinner was quite expensive.
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Mohammed Abdul
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Quite remote , ideal to relax and stay in hotel, if you want to go out and about I would recommend to hire a car. Taxi fare is quite expensive
Gaynor
10.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

Facilities and rooms second to none with particular mention of the spa which offered amazing yoga and massages - we came back our honeymoon on excellent shape, thank you Nadhin!!
DOOSHYANT
6.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

The property is beautiful. Lots of greenery. Not honeymooners nothing is available for honeymooner. We were advise by the reservation agent of the hotel, but no special offer were given to us as honeymooners
Zahrah
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Thank you to all the lovely staff who work here that made our stay amazing. This hotel is located about 50 minutes from the airport. It’s tucked away and great for privacy. My husband and I stayed in the luxury ocean front pool suite. The view of the ocean from the balcony and infinity pool was tranquil and lovely to wake up to everyday. There is ample room for two people in this suite. Great storage in wardrobe to put all your belongings away. The dressing area includes two sinks and 4 big mirrors. The bathing area has a lovely shower with hamam and big bathtub to relax and take in the amazing views. The bed was very comfortable, the pillows could be better (I think you had the option to upgrade pillows, I just didn’t get round to it) full mini bar and snacks - as we don’t drink alcohol they changed the free wine bottle to a non alcoholic apple juice. The food menu in all restaurants were great, I believe there is something for everyone! The seafood is some of the best I’ve ever tasted, everything was so fresh. Our suite was cleaned 1-2x a day and two bottles of water were provided daily. Extra thank you to Zahra, Jayshri, Jagdesh and Aniketh for making our stay perfect. (Sorry for any misspelling) Minor improvements- adding a mirror into the main suite area as the lighting was quite dull in the dressing area when applying makeup. Overall, we had an amazing experience and would definitely recommend.
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Darren
10.0
/10
Reviewed 144 week(s) ago

Hotels.com verified review

Romantic get away at le jadis for 10 days in an ocean front luxury pool suite. AMAZING. 6 🌟 my wife and i felt very welcomed. The staff were such beautiful people , very friendly and accommodating. It was actually sad to leave. Nothing was too much trouble from the chefs, bar staff, frobt We are already planning a return visit.
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Nokwanda Lucia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 203 week(s) ago

Expedia Group verified review

The stuff was very friendly From the front desk to our room we enjoy our stay we wish had enough time to spend
Hubert
icon-Business
Business
8.0
/10
Reviewed 222 week(s) ago

Hotels.com verified review

Hotel only replied to an email I sent with some request 72hrs I sent it.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 312 week(s) ago

Expedia Group verified review

My boyfriend and I stayed in an ocean front pool villa for 3 nights. While the room is gorgeous, and just like the picture that is the only positive they have to offer. For an $1,800 stay you would think we wouldn’t have to kill GIANT roaches ourselves at 3am. Housekeeping came, killed 5 and left a can of raid with us. They were apologetic and I wouldn’t have left this review except I left my coat there and after 3 days of calling no one will respond. They continuously tell me someone will call me back, and now they won’t even pick up my phone calls. It is clear someone stole it as well as my boyfriends YSL cologne. The food is mediocre, and the drinks are outrageously overpriced. The beach leaves much to be desired. If you have the money for this resort, try LUX Le Morne instead.
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Verified traveler
8.0
/10
Reviewed 326 week(s) ago

Hotels.com verified review

Amazing property.. Had the buffet dinner. Food was quite okay, nothing great at 50euros per person.The activities (snorkeling, water skiing etc) provided are great.Rooms are excellent.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 326 week(s) ago

Expedia Group verified review

Kiran, Renu, Ajay and Raj made sure my wife and I stay was excellent. The staff makes this hotel. If you are visiting Mauritius this is the olave to stay. All regards
Verified traveler
icon-Business
Business
6.0
/10
Reviewed 339 week(s) ago

Expedia Group verified review

Property felt dated, breakfast choice very limited and average quality compared to Westin a few minutes along the beach.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 346 week(s) ago

Expedia Group verified review

Limited dining, room service stuff need improvement Dark color of the ocean because the Rocks, ocean pool suites (pool) need maintenance low water level in pool Location of the hotel vary far
Number of reviews per page
20
40