The Palms Resort

Explore The Palms Resort
8.6
Very Good
From 225 reviews
Cleanliness

8.6

Room Comfort

8.2

Location

5.4

Service and Facilites

8.6

Traveller Reviews The Palms Resort

Number of reviews per page
20
40
Top reviews
JANELLE
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

At first I was against staying at this location as it was not ocean front. However, the view of the pool area was absolutely stunning and the location was so convenient and close to everything on the west coast including beach clubs, restaurants and night life. The 2 bedroom suite was modern, extremely clean and included a washer and drying which came in very handy for us. Each bedroom had an en suite bathroom and there were televisions in the bedrooms and the main area. The price was great considering the amenities and the location. We will be back.
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Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

This was our second stay at The Palms, The rooms are well equipped with some nice extra touches, laundry basket, usb sockets built in to the beside tables and plenty of closet space. It’s very well kept, rooms and communal areas very clean and it now has a small cafe area for drinks & snacks. It’s a little gem of a resort
damian
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Absolutely wonderful stay from them sorting out the taxi, check in, room servicing and a coffee here and there..we seriously could not have expected better if we tried. Would highly recommend. Easy walk into Holetown and everything it offers.
Celestine
icon-
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Too far from the airport
Ives
icon-
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Service from staff was easily accessible but not intrusive. Surroundings clean, tasteful, comfortable and private. Venue was excellent for rest and relaxation. Facilities - kitchen utensils, room, air-conditioning etc modern, fully functional and carefully placed for the comfort of occupants. I appreciated the layout and thoroughly enjoyed my stay. I would visit again.
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Courtney
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The people were very friendly and the location was fabulous. The pool was well kept the properties very close to the ocean.
Ralph
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

We had an excellent stay at this beautiful small resort located within an urbanisation in Holetown. The rooms are comfortable and well maintained and the staff are very helpful. We enjoyed the walk to the beach and access is provided to a beach resort with a pool, bar and restaurants.
Glen
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The property & location were perfect with a very spacious & well equipped apartment
John
icon-
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

While the room and the pool were adequate, I had a number of problems with this property. They ran my Amex card three times for my deposit (it showed up immediately on my Amex app even though they claimed that it had not gone through on their machine); guest laundry cost $20 but they did not sell detergent. Breakfast had very limited choices. The guest rooms have an 8 digit code you have to memorize in order to enter. A fob key or 4 digits would be reasonable. The attitude of the evening duty manager was woeful, and the lady in the morning was not much better. Sour would have been a compliment. Does this hotel not want guests? They didn't seem to. Having 'failed' to run the deposit they then wanted to take $150 in cash. As I pointed out, their faulty card machine was not my fault. And in the end, they ran my card for $450. Beware and stay somewhere that actually wants your business.
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Christopher
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Excellent stay and will be back. Pool was perfect for non-beach days. Room and kitchen were just what we wanted/needed for our stay. Beds were comfy Beaches, restos, and groceries were all a 10-15 easy walk away. Staff were friendly and always there for what you needed. A special kudos to the housekeeping ninjas who kept the place fresh each day 🙂 Loved our morning coffee and toast on the balcony with the birds and occasional monkey 😁 If I were to make any recommendations it would only be: Serrated knife for breads Faceloths added to the bath and hand towels provided Small broom and dustpan in the units allowing for self-cleaning on those sandy late afternoons.
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Christopher
icon-with Partner
with Partner
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Content with everything apart from the poor maintenance of the apartment. Despite numerous requests the washbasin couldn’t be used as it had no plug but it was blocked and wouldn’t drain away. The maintenance operative knew about the problem and confirmed it was blocked with tree roots. Clearly, this was and still is an ongoing problem. Why are the pipes not cleared which is a relatively straightforward process. The kitchen blind was broken and remained so during our stay. Once again the management were aware of the problem but chose to ignore it. Given the cost of over £220 per day this isn’t good.
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Anny
icon-with Friends
with Friends
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Room was clean, we has everything we needed.
Charles
icon-with Children
with Children
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Clean rooms, lovely location, quiet pool anrea, and friendly staff.
Rahul
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Clean room, nice pool, good location
Ricardo
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Good spacious clean room
Nicky
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Always love staying here. Spotlessly clean and lovely staff.
Andrew
icon-with Partner
with Partner
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Room was clean,comfortable nice balcony. Courteous staff. Pool was fine. Little miffed finding out deposit for pool towel was actually a non refundable charge.
James
icon-Leisure
Leisure
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Clean and tidy rooms.
James
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Clean and comfortable setting.
Laraine Ann
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The property was clean & the staff was friendly.
Number of reviews per page
20
40