This property is beautiful, but dont use Expedia to book. Even yhough I prepaid, when I arrived they said they didn't use Expedia anymore and I had no reservation. SInce it was 4 am I had to pay again to stay and thankfully rooms were avaliable. Now I'm trying to get a refund and neither Boma nor Expedia is taking responsibility. Not great.

Everything was great

Everything was great - clean spacious rooms, friendly staff, good dining options.

This hotel is owned by a charity and the management behave accordingly. Uninterested reception, outdated rooms; a distinctly underwhelming stay and on the face of it this hotel has declined more than a bit post COVID.

Charged $ 100 through my credit card when checked in and not yet refunded.

Comfortable and spacious room. Perfect to relax and unwind after a week long safari.

Beautiful accomodations, very spacious and clean. Staff were courteous and helpful.

Everyone was polite and efficient

Very polite staff

Clean spacious room, wonderful breakfast and very helpful staff.

The hotel was clean and comfortable.

The people are very welcoming, friendly and very helpful. The rooms are spacious, comfortable and beautifully decorated. There is access to a pol, spa and restaurant.

We had a great stay and enjoyed ourselves. Love this place and would definitely recommend it.

The service was impressive, the hotel was clean and comfortable. The common areas and restaurant were lovely. The only area that needs a bit of updating is the gym. It's functional, but showing it's wear and tear.

Enjoyed the hotel. Very friendly and positive atmosphere. Clean. Good food.

Great place to stay near the airport— hotel staff is EXCELLENT and were very helpful with my questions for my flight time in Kenya.

Staff were welcoming, responsive and helpful. The a/c didn’t work in our room. They tried to fix it but had not succeeded by the time we had to check out.

Stayed here for a layover. Safe property with pleasant staff but room and property are a bit dated. Good location as well.

The hotel grounds were lush but the inside of the hotel was decent, and that's the perfect word to describe my overall experience at The Boma Nairobi. The food was just decent. Breakfast? For the money, it was simply "okay." Truth be told, I was disappointed with my stay. The mini fridge had leftover condensation and a bit of mold inside, which might not have been a huge issue to handle had it worked. This is a decent hotel - it's not a 5 star establishment.

Definitely a returning customer.