8.8
Very Good
From 530 reviews
Cleanliness

9.4

Room Comfort

8.8

Location

9.2

Service and Facilites

8.6

Traveller Reviews Maru Maru Hotel

Number of reviews per page
20
40
Top reviews
Elana
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was spacious and clean with weell functioning AC. The staff were efficient and kind. The rooftop restaurant served a very good breakfasts with lots of options and the happy hour was reasonable and of good quality. Overall a good location and a nice place to stay.
Peter
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Everything great, hotel, staff, food.
Gunn Marie
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Kind staff. Very good breakfast.
Peter
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Hotel has nice rooms, extremely clean and well maintained, great staff, nice food. Very enjoyable and great value.
Oscar
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Friendly and helpful staff
Charlene
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The room was clean. Staff is very friendly and helpfull. There was no free breakfast.
Arie Jan
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Our Air conditioner in room 5 was terrible. For room 2 there was no mosquito net for the roll away bed and my daughter was made fun of for being ‘scared’ of mosquitos. We stayed the 17-18 and 24-25 and our first stay was great. The second one, not as nice. We did feel the Christmas Cheer and that was great.
Melanie
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

My second time staying at Maru Maru- overall it offers bang for buck with location and room size. There will be hiccups with slowness of staff- for example my laundry order was delayed but I had to call 3 times until I was finally told it was delayed. Junior level Wait staff and front desk reception need more training in international hospitality. For example a smile from a customer is often met with an expression of dread. Would I book again? Yes because I know what to expect and the rates are competitive for similar properties in the area. Bathroom size is very generous as well as windows in the room.
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Maureen
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

the two ladies that came to clean my room and put a net on my bed were kind and courteous. they were also hands on and swift
Harry
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The staff were excellent. This will forever be my hotel of choice when I come to the island
BRIGITTE
icon-with Partner
with Partner
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Lhôtel est bien placé dans la vieille ville, pas très loin de la mer et des attractions touristiques principales. La chambre était spacieuse, la literie confortable et le service impeccable. Malheureusement, elle donnait sur une cour intérieure très bruyante vers 6 H du matin lorsque les employés commençaient leur service..
shahab
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

All good except rooms noise isolation is non-existing.
riaz
icon-Business and Leisure Family
Business and Leisure Family
2.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Very dirty room. Found a usedcodom underneath the bad bed where I took of my shoes. Upstairs the food was good but cold. I’m all very tired property staff was very unroffesional.
Ruth
icon-
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Maru Maru Hotel staff were very kind and willing to help. The location of this hotel is beyond convenient; a great location if you decide the stone town tour and prison island tour. I absolutely love that you can turn on heat for your water. I only have positive things to say about my stay here. The restaurant on the rooftop was also amazing; a great selection of food and cocktails. The venue itself was gorgeous- it has a very safe and reassuring feeling.
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Karen
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Good location but the street is busy and noisy late into the night. Lovely roof top but dining was limited. Lighter fare for lunch would have been nice. Staff was nice, professional and helpful. Transport to and from airport was easy to arrange. WIFI was great and all over the property. At arrival, there was trash from the last customer in my trash cans, and tissues behind the side tables. Things to note: there are lots of stairs and half stairs. the power to the room is with a room key so when you leave power is off, this means no charging of phones, or AC.
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Ayaz
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Beautiful hotel, very comfortable, elaborate breakfast, incredibly hospitable staff
Nimet
icon-Leisure
Leisure
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Nice property and friendly staff
Shaheroz
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Great overall facility for great holidays
Melanie
icon-
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

I loved everything. However, Manager of the restaurant is a bit rude
Sandra Lynn
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Maru Maru is a classic Stonetown hotel I've stayed at several times. The expansive rooftop pool and restaurant with sunset/sea views is lovely. Staff are responsive and helpful. Rooms are adequate.
Number of reviews per page
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