An excellent hotel for our family. Very good breakfast. Good staff. Quiet and large room.
renee
Business
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Location, service and the rooms.
lisa
Leisure with Partner
10.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
The Casa Gangotena was perfection! The hotel itself is beautiful and the staff was gracious and attentive. We stayed in a very comfortable, large room with a spectacular view of the Plaza de San Francisco. We enjoyed breakfast and a wonderful dinner at the hotel and loved that the menu included local cuisine. Plus, the prices were reasonable - we would have easily paid twice as much at home for a meal of the same caliber. You also shouldn't miss a late afternoon cocktail on the rooftop!
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DON
Leisure Family
10.0
/10
Reviewed 57 week(s) ago
Expedia Group verified review
Wonderful historic property that has been updated and has both warmth and style. The staff pampered my family and introduced us to Ecuadorian new year traditions on the rooftop terrace with the other guests that was a memorable and unexpected way to ring in the new year. The restaurant is a fabulous showcase of Ecuadorian cuisine and excellent cocktails and fine wine. First class in every respect. I recommend without reservation.
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fernando
Leisure
10.0
/10
Reviewed 60 week(s) ago
Expedia Group verified review
Great place it’s beautiful
John
Leisure with Partner
10.0
/10
Reviewed 75 week(s) ago
Expedia Group verified review
Very nice 👌 Excllent breakfasts! And they provided bottled and distilled water for my CPAP machine. Also Concierge Desk provided assistance with tours and dining
Danielle
Leisure Family
8.0
/10
Reviewed 75 week(s) ago
Expedia Group verified review
Significant leaking in the room on our final day.
andres
Leisure Family
10.0
/10
Reviewed 81 week(s) ago
Expedia Group verified review
The Hotel is beautiful, the food was superb, the service was also top notch, their version of a mojito was one of the best I've had ,their breakfast buffet is nice too. The location is awesome, steps from the San Francisco Church and museum.
Demery
Leisure with Partner
8.0
/10
Reviewed 88 week(s) ago
Expedia Group verified review
Gorgeous power, beautiful rooms. Charges for additional water above the small 2 bottles provided daily, which is laughable considering the cost of the hotel room.
Breakfast was fabulous.
Cortney
Leisure
10.0
/10
Reviewed 94 week(s) ago
Expedia Group verified review
I loved everything about this property. The personalized touches, safety, spa, afternoon, tea, absolute, beautiful gardens, and architecture. The views were outstanding. If I could, I would live there.
hongli
Business and Leisure Family
10.0
/10
Reviewed 104 week(s) ago
Expedia Group verified review
Great Hotel
Konstantin
Leisure with Partner
10.0
/10
Reviewed 127 week(s) ago
Expedia Group verified review
The hotel is in the heart of the old year. It should be noted very friendly and professional staff. There is a beautiful terrace on the 3rd floor with an amazing view of the old town. Of particular note is the highest quality massage in the spa.
Kathleen
Leisure Family
10.0
/10
Reviewed 147 week(s) ago
Expedia Group verified review
Gorgeous property, but it’s the friendly and helpful staff that made our stay feel special.
Byron
Leisure Family
10.0
/10
Reviewed 151 week(s) ago
Expedia Group verified review
This is a beautiful and historic hotel in the heart of downtown Quito. The staff was incredibly accommodating and made the entire experience elegant. It is on the Plaza San Francisco and is next to a beautiful cathedral. Just take into account extra time to get into and out of the area by car as the streets are very narrow and usually congested. Loved the property and would definitely come back. The best and most beautiful hotel in Quito!
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William
Leisure with Partner
10.0
/10
Reviewed 158 week(s) ago
Expedia Group verified review
No comment
Prudence
Leisure with Partner
10.0
/10
Reviewed 161 week(s) ago
Expedia Group verified review
We were treated like royalty. Room was a bit cold for our liking but there was a portable heater available.
Dr. Nadia
8.0
/10
Reviewed 162 week(s) ago
Hotels.com verified review
The hotel location was perfect.. the room was nice and overlooked the San Francisco plaza.. the food was good too.. the staff weren’t so helpful when arrived, but the next day this was changed…
Amy
Leisure
2.0
/10
Reviewed 172 week(s) ago
Expedia Group verified review
I tried to cancel an airport pick up 4 days in advance and was declined. Still had to pay $100.00 for a &30.00 cab ride.